QSR Magazine: 5 Tips to Design a Loyalty-Boosting Communications Strategy
Develop a strong marketing strategy by showing customer appreciation through rewards, engagement and community building.
With the sheer volume of fast casual and quick service restaurants, it is easy for a brand to get lost in the shuffle. A recent article in QSR Magazine delved into a few techniques for fostering a loyal fan base of repeat customers.
The key points to remember are to create a strong first impression, show customers that you appreciate them, offer unique promotions, actively engage with the fanbase and build a community. By following this system, a brand is able to build a genuine relationship with its guests.
It is important to note that each brand should be consistent across all steps of this marketing strategy. For the best results, there should be a clear overall look and feel distributed across all channels.
Read the full article here for details.