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10 Tips for Hiring an Awesome Franchise Business Coach

Franchise business coaches are some of the most valuable players on a corporate team. Use these 10 tips when seeking a great match for your brand.

By Victoria CampisiStaff Writer
10:10AM 09/05/23

Franchise business coaches play a very important role in the franchise system. These professionals are tasked with providing support and cultivating valuable relationships that grow businesses. 

If your brand is in the market for a franchise business coach, here are 10 tips to consider in your hiring process. 

Prioritize Experience in the Franchise Industry

When selecting a franchise business coach, assess their experience and success in the franchise industry. Look for a coach with direct experience in your specific industry. 

Provide an Understanding of Your Franchise System's Goals

Find a business coach who takes the time to understand your franchise system's long-term vision, strategic objectives and any challenges. For example, if you’re looking to grow to a certain amount of units by a certain year, make sure your coach understands that goal. 

Find Someone With Good Communication Skills 

A franchise business coach should have excellent communication skills since they’ll be interacting with franchisees and other members of the organization on a regular basis. In the same vein, a good coach will also be an active listener and be able to provide practical solutions. 

Do They Have an Extensive Support Network? 

A reputable franchise business coach should have a strong network of industry professionals and resources that can benefit your franchise system. This might include brokers, legal consultants and financial advisors. 

Ask About Their Coaching Methodology

Look for a coach who has a structured and proven process for guiding franchisors. This means that they should have a clear plan to assess your current situation, identify areas for improvement and then implement strategies for system-wide growth. Additionally, a coach who can provide concrete examples of how they have helped previous franchisors is a plus. 

Think About Your Return On Investment

Consider the potential return on investment (ROI) when hiring a franchise business coach. For example, did they help grow a brand to a certain number of units or improve customer relations?

Consider Alignment with Your Franchise System's Values

Because franchise business coaches play a significant role in shaping your franchise system's culture, seek a coach who aligns with your system's values, ethics and vision. Having a shared mindset with members of your leadership team will ultimately foster a more positive company culture. 

Ask for References

Reputation matters when selecting a franchise business coach. Research the coach's experience in the industry, and ask for references from any other franchises or businesses they have worked with. Be sure to ask questions about their coaching style, communication skills and overall satisfaction. 

Examine Expertise in Franchise System Development

Specifically, franchise business coaches should have a deep understanding of franchise operations, including franchisee training, support structures and standard operating procedures. When you’re looking into a potential coach’s history, examine their expertise in these areas. 

Choose Someone Committed to Learning

The franchise industry is constantly evolving, requiring franchisors to stay ahead of the curve. Look for a candidate who has demonstrated a commitment to continuous learning and professional development throughout their career. 

Remember, investing in a knowledgeable and experienced coach is an investment in the long-term success of your franchise system. With the help of the right franchise business coach, you can strengthen your franchise network and achieve your growth goals. 

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