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Coffee and Analytics: The Turn of the Year. Another Chance. Welcome to 2023.

Mainland spent the past year extensively researching the average franchisee candidate journey. Now, it's time to crush 2023.

By Nick Powills1851 Franchise Publisher
Updated 10:10AM 01/13/23

Over the last few months, we have talked a lot about the predictability in the funnel.

Based on the researched candidate journey (which we studied extensively in 2022), it will take ~six months for a candidate seedling to bloom into a candidate flower (lead). For those profiled in December 2022, the fastest was “a few months” while the slowest was three years. Still, averaging out at ~six months.

Thus, your New Year’s Resolution should really be your July Resolution :)

I see January to March of 2023 as an opportunity to reestablish the foundation:

  • Make some updates to your franchise website.
  • Do a content refresh.
  • Profile your franchisees.
  • Softly spend on FranDev efforts.

Why?

With the turbulence in the economy, I believe the strongest spending months should be in Q2 and Q3. I was curious about spending behaviors in 2022.

The top six months based on spending were (in order of highest to lowest):

  1. December
  2. January
  3. September
  4. June
  5. March
  6. October

Reordered (chronologically):

  1. January
  2. March
  3. July
  4. September
  5. October
  6. December

The lowest spend months were August and February.

Now, if this were to align with the six month run, this would mean the lowest lead activity months were February and August (interestingly six months apart). This would also mean the best months would be June and July. How does that align with your data?

For those profiled in December, I also looked at their due diligence process — as I believe the opportunity to reestablish your foundational elements should happen in January and February this year.

Here are the aggregated responses:

  • Spoke with Franchisees
  • Online Research
  • Visited Locations

That’s it.

So, how can you elevate foundational elements for each of those categories?

Spoke with Franchisees:

Do you have franchisee stories on your Website? Are you sending out Meet the Zee to your leads through email? Do you have a Q1 Webinar set-up (video asset and understanding of activity of your dead lead database)?

Online Research:

Content, PR, End of Year Press Release.

Visited Locations:

What’s your owner story within your units? Perhaps not just “Franchise Information”, rather, meet the zee.

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