Don't Discipline; Coach and Care

When you need to have a conversation about poor performance, a bad attitude, or any employee issue, there is no reason to be nervous (or rude or hostile).

Let me show you what I mean...

Carrie is a frequent keynote speaker on HR and leadership topics and regularly conducts employee training and leadership development workshops as well. She is the author of the recently published book, Restaurant Operator's HR Playbook: Your Hands-On Playbook for Finding, Hiring, and Developing Leaders and Implementing Organized People Systems and has been featured in Entrepreneur, Restaurant News, Pizza Today and Independent Restaurateur.