1851

Since 1982, <a href="http://www.greatclipsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=great-clips-technological-innovation-gives-them-the-upper-hand-in-a-competitive-industry-5948" target="_blank" rel="nofollow" target="_blank">Great Clips</a> has been making it easy for customers to get a great haircut without spending a lot of time or money. Over the past few years, the fast-growing brand has taken that same time-tested tradition of convenience to an entirely different level. Customers and franchisees alike have the power to take full control over the hair care experience&#8212;and it&#8217;s available at the touch of a button. Back in 2011, <a href="https://greatclips.1851franchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=great-clips-technological-innovation-gives-them-the-upper-hand-in-a-competitive-industry-5948" target="_blank" rel="nofollow" target="_blank">Great Clips</a> unveiled their Online Check-In feature, making them the industry&#8217;s first-ever brand to do so. The technology allows customers to remotely log in from a computer or smart phone and view the estimated wait time at surrounding salons. Customers can then click the &#8220;check in&#8221; icon to add their name to the list at the Great Clips salon of their choice. By the time the arrive, they&#8217;re likely next or almost next in line&#8212;saving precious time they might have spent waiting in the lobby for their haircut. &#8220;Whether you&#8217;re a swamped professional trying to squeeze in a haircut on the drive home, a college student looking to get a quick trim before class or a busy mom trying to get haircuts for the kids, introducing our Online Check-In meant that they no longer had to guess how long their visit to Great Clips will take,&#8221; said Beth Caron, Great Clip&#8217;s director of franchise development. &#8220;We were the first in the hair care space to introduce this game-changing technology. It shows we respect the busy lives of our customers, and we want to make the haircut experience as easy as possible.&#8221; But the brand&#8217;s technological innovation didn&#8217;t stop there. A few years later, Great Clips introduced Clip Notes, a global customer database that ensures customers get the same quality haircut at all salons in the U.S. Great Clips locations can enter the details of a customer&#8217;s haircut in the company&#8217;s secure global computer network, and stylists at all Great Clips salons can retrieve the information and give customers the haircut they expect. &#8220;This is another technology innovation we&#8217;ve pioneered to help the customer. With Clip Notes, customers have the freedom to visit any of our salons and get a haircut they love without having to explain the details from their last haircut,&#8221; Caron said. &#8220;We do everything we can to improve the convenience and consistency.&#8221; Great Clips technology was designed to make the lives of its franchisees a little easier, too. The brand boasts an iPad app that displays salon data in real time. A franchisee or general manager can easily pull up the app and see key operational data. This tool is useful because it provides a real-time look into what is happening in the salon; for example, what time the salon opened, who is working, how many customers are in the salon, the average hair cut time and what the product sales are for the day. According to Caron, this technology is a huge advantage to the brand&#8217;s franchisees&#8212;it gives them the luxury of being able to connect to and manage their business remotely: they could sit on the beach, for example, and see how many customers came in that day or whether the salon is trending for a record sales week. &#8220;Great Clips has emerged as a high-tech leader in our industry. We want to use technology as a way to increase the comfort and convenience of customers and our franchisees,&#8221; Caron said. &#8220;Our continual innovation has really become a huge differentiator for us in the industry. And I think as technology continues to advance, more and more, convenience and speediness will become a way of life. We hope to keep evolving along the way to maintain that fierce competitive edge.&#8221;

1851 Franchise

Game-changing technology has given both franchisees and customers full control over the hair care experience. 


This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

Great Clips’ Technological Innovation Gives Them the Upper-Hand in a Competitive Industry

great-clips-technological-innovation-gives-them-the-upper-hand-in-a-competitive-industry

Children's Lighthouse

How Children’s Lighthouse Stands Out Among Other Children’s Education, Childcare, and Daycare Franchises

how-childrens-lighthouse-stands-out-among-other-childrens-education-childcare-and-daycare-franchises

The Growth Coach

The Growth Coach Franchise Costs, Fees, Profit and Data for 2025

the-growth-coach-franchise-costs-fees-profit-and-data-for-2025

One Hour Heating and Air Conditioning

Why One Hour Heating & Air Conditioning Sees People as the Power Behind Franchise Growth

one-hour-heating-air-conditioning-franchise-growth

Lawn Doctor

Design with photo of John Perry and Lawn Doctor logo

How a 20-Year Industry Veteran Tripled His Sales With a Lawn Doctor Franchise

lawn-doctor-franchise-success-story-john-perry

Fitness Premier

The Secret to Fitness Franchise Success? It's Not Just the Workouts

fitness-premier-franchise-marketing-support

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Design with American and Federal Reserve flags against light blue background

Federal Reserve Expected To Cut Rates by Quarter Point, a Move That Could Boost Franchise Growth

fed-rate-cut-boosts-franchise-growth

Potbelly to be Acquired by RaceTrac in $566 Million Deal 

racetrac-acquires-potbelly-in-566-million-deal

Health Care Hiring Slowdown Highlights In-Home Care Franchise Opportunities - 1851 Franchise Agg

Health Care Hiring Slowdown Highlights In-Home Care Franchise Opportunities 

health-care-hiring-slowdown-in-home-care-franchise-opportunities

Caribou Coffee Names Scott Kennedy CEO, Eyes Continued Growth

caribou-coffee-names-scott-kennedy-ceo-eyes-continued-growth

McDonald’s Launches New Extra Value Meals as Consumer Demand for Value Continues to Climb

mcdonalds-launches-extra-value-meals

Technomic Releases Annual Ranking of the Top 15 Fast-Food Chains in the U.S.

technomic-releases-annual-ranking-of-the-top-15-fast-food-chains-in-the-us

Friendly’s Parent Company Acquired by Multi-Unit Franchisee as More Owners Take the Lead in Brand Acquisitions 

friendlys-parent-company-acquired-by-multi-unit-franchisee-as-more-owners-take-the-lead-in-brand-acquisitions

Hely and Hiral Patel Bring Their Longtime Dream to Life With The Brass Tap

brass-tap-franchise-pasadena-maryland-hely-hiral-patel

1851 Keyword - The Secret To Succeeding With a Part-Time Franchise Is Picking the Right Model

The Secret To Succeeding With a Part-Time Franchise Is Picking the Right Model

part-time-franchises-picking-the-right-model

Franchisee spotlight graphic with photo of Ricki Oberoi and Layne's Chicken Fingers logo

Multi-Unit Wendy’s Operator Signs 12-Unit Deal With Layne’s Chicken Fingers

ricki-oberoi-laynes-chicken-fingers-growth

DevHub - Meet the Supplier - 1851 Franchise

DevHub: Scalable Digital Marketing for Franchises and Multi-Location Brands

devhub-meet-the-supplier

1851 Franchise Deep Dive graphic with Sparkle Squad logo

Sparkle Squad Franchise Costs, Fees, Profit and Data for 2025

franchise-deep-dive-sparkle-squad-franchise-costs-fees-profit-and-data

Design with school-aged child standing on pencil with text "Education Franchises" and "<$500K"

Top Education Franchises Under $500K To Explore in 2025

top-education-franchises-under-500k

Great Clips’ Technological Innovation Gives Them the Upper-Hand in a Competitive Industry

MORE STORIES LIKE THIS