Meet the Supplier: LearningZen

LearningZen is an online training platform that allows franchises to create or modify interactive online training courses with exams, reporting, certifications and collaboration. LearningZen’s Learning Management System (LMS) can maintain brand uniformity and scale training material easily, even if locations are nationwide or global.

The History of LearningZen

LearningZen started after 9/11 when the Federal Aviation Administration (FAA) needed a way to train their civilian pilots. The company ended up building a custom project for the FAA. When they finished, they took a look at other industries that needed online training. The company saw franchising as an opportunity to grow. Soon, LearningZen began working with its first company Neighborly, a network of home service franchises. 

“We’d simplified it to the point where Neighborly could have each brand have their own learning center,” said Doug Mark, president of LearningZen. “And I think that was really attractive to them at the time because they had so many well-known brands [in] a lot of different systems. So they were trying to centralize their technology.” 

Why Franchises Can Benefit from an LMS

Brands can struggle to stay consistent across all of their locations when it comes to administering new training initiatives,while contending with the costs, such as travel and instructor fees associated with the training. LMS software allows franchises to train employees around the world while keeping it consistent, affordable and accessible. LearningZen designed its franchise training solution to meet all of these needs. Its franchise training solution is a system that: 

• Saves time, money and effort
• Allows for company branding
• Has a rapid, built-in authoring tool for quick responses to business shifts
• Can be scaled for multinational companies
• Provides flexibility for learners 
• Minimizes business downtime
• Updates automatically
• Allows you to create fun and interactive course material
• Offers analytics and reporting for all locations
• Costs less than other training alternatives
• Supports fast and steady growth

How LearningZen Stands Out

LearningZen’s personalized training platform allows training personnel and managers to develop training courses, as well as track their employee’s progress. Courses are entirely cloud-based, which means that staff can access them at their own convenience. 

“No matter what state or continent you have units in, an LMS makes your training courses available anytime, anywhere and eliminates the need to send a paid instructor out to each location of your franchise — which eliminates both the logistical problems of training and the exorbitant expense,” the company wrote on its website. 

Additionally, LearningZen’s LMS tool connects users and updates automatically when a brand has new policies, products or services. Training updates can then be easily deployed across the entire company. 

Why Choose LearningZen

For over 10 years, LearningZen has supported franchises and the International Franchise Association community. It has worked with restaurants, service-based businesses, fun centers, education providers, senior care, fitness and retailers. 

This online franchise training helps brands maintain consistency, replication and brand awareness, while making sure all employees are moving in the same direction.