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Pool Scouts Appoints Mike Hysick as Director of Operations to Deepen Franchisee Support

Pool Scouts' 2025 Conference Sets the Stage for the Brand's Next Phase of Growth

Pool Scouts Trailblazer Tiffiny Consoli Built a $3 Million Franchise on Courage and Connection

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VIRGINIA BEACH, Va.&nbsp;—&nbsp;<a href="https://poolscoutsfranchise.com/">Pool Scouts</a>, the leading pool cleaning, maintenance and repair franchise, has appointed&nbsp;<a href="https://www.linkedin.com/in/mikehysick/">Mike Hysick</a> as its new director of operations. Hysick brings more than two decades of franchise and restaurant industry experience to the role, including seven years with Mosquito Joe, where he most recently served as vice president of systems and training.Hysick began his career in the restaurant industry at age 16, working his way from team member to management and eventually area manager for a McDonald’s franchise. He later served as a franchise business consultant with Tropical Smoothie Cafe, where he coached franchise owners across a multi-state territory on opening new locations, implementing food safety standards and strengthening business performance.“I want to leave a footprint on the&nbsp;<a href="https://1851franchise.com/poolscouts/info">Pool Scouts</a> brand, leading their operations and helping to build Pool Scouts to be the number one premier pool service company in the country,” Hysick said.During his time with Mosquito Joe, Hysick led several large-scale system initiatives across roughly 200 franchise locations, implementing a new customer relationship management platform, launching an AI chatbot across brand websites and guiding multiple system vendor selection processes for phone and field service management software.“I feel, as a Certified Franchise Executive, I have the background and understanding of the franchising industry,” Hysick said. “I have experience on the franchisor side, but I also have experience working for a franchisee, running budgets and understanding the importance of a sound business where you can take care of your team and build your future.”Pool Scouts’ culture and long-term runway played a big role in Hysick’s decision to join. In his prior leadership role with Mosquito Joe, a brand founded by&nbsp;<a href="https://buzzfranchisebrands.com/">Buzz Franchise Brands</a>, he developed a deep appreciation for franchisee support and gained firsthand experience working within a people-first franchise ecosystem.“My top priority is strengthening franchisee profitability while continually identifying new opportunities to drive revenue and support long-term growth,” Hysick said.Hysick also plans to maintain close, hands-on support for franchisees. He will work alongside a team of coaches who hold recurring conversations with owners, while also remaining personally accessible by phone, email and text to help identify gaps and provide solutions that support franchisee success.Hysick says that he is focused on learning from Pool Scouts’ strongest operators and sharing best practices across the system to strengthen operations at every location.“There is tremendous opportunity in this space,” he said. “The swimming pool market offers meaningful white space for growth. Beyond routine cleaning, there are opportunities in repair, maintenance, and proper seasonal openings and closings.”With Hysick joining the leadership team, Pool Scouts continues to invest in operational infrastructure and franchisee support as the brand expands nationwide.About Buzz Franchise BrandsFounded in 2012 and based in Virginia Beach, Virginia, Buzz Franchise Brands is a fast-growing multi-brand franchising organization that builds companies that get people talking. The organization's first brand, Mosquito Joe, was sold to Neighborly in late 2018 after growing to almost 300 locations. Buzz Franchise Brands currently operates pool cleaning and maintenance company Pool Scouts, residential cleaning company Home Clean Heroes, swim lesson company British Swim School and holiday lighting company Wonderly Lights. The company has been named among the Inc. 500 Fastest Growing Private Companies as well as Inc's Best Workplaces list for several years in a row. For more information about Buzz Franchise Brands, visit&nbsp;<a href="https://www.buzzfranchisebrands.com/.">https://www.buzzfranchisebrands.com/.</a>&nbsp;

With more than two decades in franchising and restaurant operations, Hysick will focus on scalable tools, coaching and best-practice sharing.

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Building a business from scratch is nothing new for&nbsp;<a href="https://1851franchise.com/john-oldham-pool-scouts-greater-south-fort-worth-2730573#stories">John Oldham</a>. After spending more than two decades running a successful remodeling and cabinet shop, he briefly stepped away to take a management role with a larger corporation. However, the pull of local ownership proved too alluring. According to a&nbsp;<a href="https://fortworthbusiness.com/e-editions/">recent article in The Business Press</a>, Oldham returned to his roots as an entrepreneur by launching his own&nbsp;<a href="https://poolscoutsfranchise.com/">Pool Scouts</a> location in late 2025.&nbsp;The transition from construction to pool maintenance was a natural fit, even though Oldham had never personally owned a pool. His background in residential and commercial projects nevertheless equipped him with a sharp eye for quality and an appreciation of&nbsp;<a href="https://1851franchise.com/poolscouts/info">Pool Scouts’</a> recurring service model. Serving the greater South Fort Worth area, Oldham is focusing on high-growth communities ranging from Waxahachie to Burleson.&nbsp;The timing for such an expansion is ideal. The region is currently seeing a massive influx of residential development, including billion-dollar master-planned communities like Tallgrass in Burleson. These new neighborhoods are designed with a heavy emphasis on lifestyle and outdoor amenities, leading to a surge in residential pools. As more families move into the area from other parts of the country, the demand for professional, reliable maintenance continues to climb.“This area is experiencing rapid residential growth and more pools. There’s a clear need for reliable professional pool service in the community,” Oldham said.For Oldham, the Pool Scouts move is also deeply personal. Having lived in Mansfield for 35 years, he wanted to build something that could involve his family. His daughter, Loren, and son-in-law, Leisin, are set to join him in the business, helping to manage operations as the company scales.“Building this business gives me the opportunity to create something lasting that my daughter and son-in-law can be part of,” Oldham said. “For me, it’s about showing my family the value of hard work, integrity and perseverance. My daughter Loren and son-in-law Leisin plan to join me and help in all aspects of the business as we grow.”By leaning on the established systems and corporate support of the Pool Scouts model, Oldham is moving away from the nature of his previous construction business. He is now focused on creating a marketable brand that’s sustainable while providing neighbors with a high level of professionalism. With a growing team and a family-centered approach, Oldham is well-positioned to become a staple of the South Fort Worth home services market.Read the full article&nbsp;<a href="https://fortworthbusiness.com/e-editions/">here</a>.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/poolscouts">https://1851franchise.com/poolscouts</a>.The start-up costs for a Pool Scouts franchise range from $115,445 to $152,920. To learn more about franchising with Pool Scouts, visit&nbsp;<a href="https://poolscoutsfranchise.com">https://poolscoutsfranchise.com</a>.

The former construction business owner is leveraging 20 years of home service expertise to build a new family legacy through a high-demand recurring service model in the South Fort Worth area.

The Business Press: John Oldham Dives Into Pool Scouts Franchise Ownership in South Fort Worth

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<a href="https://poolscoutsfranchise.com/">Pool Scouts</a> brought franchisees, partners and leadership together in Dallas, Texas, for its largest convention to date, uniting roughly 75% of the system for a week focused on execution, growth and alignment. Held in conjunction with fellow&nbsp;<a href="https://buzzfranchisebrands.com/">Buzz Franchise Brands</a> concepts British Swim School and Home Clean Heroes, the event welcomed more than 350 total attendees, including 75&nbsp;<a href="https://1851franchise.com/poolscouts/info">Pool Scouts</a> franchisees, guests and sponsors.The 2025 conference served as both a milestone moment for the brand and a working session designed to prepare franchisees for what comes next as Pool Scouts approaches its 10th anniversary. A theme of “Saddle Up for Success” served as a rallying call for franchisees to take the reins as the brand looks ahead to 2026.&nbsp;“It reflects our brand’s strategic priorities, including tightening operational consistency, continuing to elevate the customer experience, focusing on our sales process, and doubling down on the tools and resources we provide,” said Director of Marketing&nbsp;<a href="https://www.linkedin.com/in/lynlea-rudell-9a8b797/">Lynlea Rudell</a>. “The western motif is tied to our Dallas location, but it also represents the resilience and grit required to keep Pool Scouts’ momentum going.”<h2>Industry Alignment and a First-Time Partnership</h2>A key milestone at this year’s conference was the first-ever attendance by the&nbsp;<a href="https://www.phta.org/">Pool &amp; Hot Tub Alliance</a>. The organization’s participation reinforced Pool Scouts’ efforts to strengthen its position as a nationally recognized, professionally credentialed service brand.“During their presentation, they outlined to our franchises what enhanced training programs they offer, their certifications, their advocacy for the industry and credibility,” Rudell said. “They also went through all the different industry trends to give our franchises a background of everything going on in our industry.”This alignment positions Pool Scouts not only as a service provider, but as a trusted authority in professional pool care, an increasingly important differentiator in crowded local markets.<figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=jqR1R7UDRZM"><div class="iframely-embed"><div class="iframely-responsive"><iframe src="//cdn.iframe.ly/api/iframe?app=1&amp;api_key=fd3b6b3731f34f55ba1fe3&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DjqR1R7UDRZM" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen=""></iframe></div></div></div></figure><h2>Operational and Technical Improvements for the Field</h2>Much of the conference programming focused on helping franchisees work more efficiently while improving service quality and opening the door to new revenue opportunities.Franchisees were introduced to AI-powered tools, including website chatbots and voice-answering technology, designed to streamline customer interactions, reduce administrative workload and improve lead conversion through faster response times.The conference also featured leak-detection training, and franchisees were introduced to an expanded service offering that addresses this homeowner pain point and creates revenue potential. In addition, advanced water chemistry and safety standards sessions provided updated education on maintaining balanced pools, improving testing accuracy, building technician confidence and reinforcing best practices around chemical safety.<h2>Sales Training and Conversion Focus</h2>Sales execution was another major emphasis throughout the conference. Training sessions centered on value-based selling, helping franchisees clearly articulate what sets Pool Scouts apart from competitors.“Consistency and confidence in sales execution will be major drivers of 2026 growth to help drive up our conversion rates,” Rudell said.Additional focus areas included improving speed-to-lead response, strengthening follow-up processes and building more consistent onboarding systems for new sales team members.&nbsp;<h2>Keynote Focused on Mindset and Action</h2>The keynote address was delivered by New York Times bestselling author&nbsp;<a href="https://www.linkedin.com/in/amyjomartin/">Amy Jo Martin</a>, known for her framework “The Renegade Way” and her work helping high-profile leaders build authentic brands.Her message encouraged franchisees to challenge old habits, take accountability and turn ideas into action.&nbsp;<h2>Recognizing Performance Across the System</h2>The awards program highlighted the strength and momentum building across the Pool Scouts network, with recognition focused on customer satisfaction, revenue growth and operational excellence.Customer experience is a key differentiator for the brand, demonstrated by a systemwide Net Promoter Score of 81. The highest customer satisfaction scores among both established and rookie locations were recognized with Best Buzz Awards, establishing a clear benchmark for service excellence across the entire system.“Those awards are very important,” Rudell said. “What sets Pool Scouts apart is our service.”Growth milestones were also celebrated, with multiple franchisees entering new revenue tiers. Several locations joined the $1 Million Plus Club, with top-performing operators demonstrating what is possible within the Pool Scouts model at the $2 million and $3 million levels.<h2>Looking Ahead to 2026</h2>Pool Scouts is entering its next phase of growth with a stronger foundation than ever before. Enhanced systems, deeper industry partnerships, expanded training and increased investment in technology and brand support are all designed to help franchisees scale faster and reach profitability sooner.“This year was about tightening up the fundamentals.” Rudell said. “We have solid building blocks in place, so next year we're really focusing on our next phase of growth. Our foundation has never been stronger and we're ready and primed for growth.”<h2>The Core Takeaway: Get Great at the Basics</h2>The most important takeaway from the 2025 conference is a continued focus on perfecting the basics. While new tools and innovations are part of the roadmap, long-term success will come from mastering the fundamentals that drive a strong, scalable Pool Scouts business.As the energy in Dallas made clear, the Pool Scouts network is aligned and ready for what comes next.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/poolscouts">https://1851franchise.com/poolscouts</a>.

Pool Scouts Franchise - 2025 Annual Convention - Dallas TX - 1851 Franchise

Held in Dallas, Pool Scouts' largest convention to date brought franchisees together to sharpen operational discipline, strengthen sales execution and scale support systems.

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