Franchise News

QSR: Chick-fil-A’s New Website Will Also Close On Sundays
Chick-fil-A steps up their online presence with new website geared towards individual guests’ preferences

Franchise News

Chick-fil-A steps up their online presence with new website geared towards individual guests’ preferences

Chick-fil-A has upheld their tradition of closing every Sunday since 1946, and their new website reflects that, too. While the site isn’t technically ‘closed’ on Sundays, the posts published focus on storytelling and provide readers with more meaningful content, like at-home recipes to cook with family and friends, reports QSR.
On all accounts, Chick-fil-A has focused on making their new site much more intentional. Guests will have the ability to customize content based on their region, their favorite menu items, and so forth.
"From the beginning our team envisioned the new website as a digital extension of our restaurants where food and customer service are at the forefront of the experience. That's why the menu reflects what's being served in restaurants at the time of day the user hits the site, and why we incorporated rich textures and red accents recognizable from the architecture and design of our heritage locations," Ashley Callahan, digital communications and content strategy manager with Chick-fil-A, told QSR. "Our goal is to share stories and create meaningful moments with existing and potential customers."
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About the Author
Nick Powills, CFE, founded No Limit Agency in 2008 and serves as Chief Brand Strategist for the Chicago-based firm. No Limit is a full-service communications agency that establishes and elevates brands by bridging Public Relations, Social Media, Marketing, Advertising, Digital, and a lot of creativity, to best strategize well-rounded and successful campaigns for 50+ global franchise brands. By presenting visionary ideas and building real relationships, No Limit is able to create effective media branding strategies to help companies grow. Nick currently leads a staff of writers, media strategists, designers, social media experts and digital producers in an office think-tank where brands are humanized for strong, compelling media stories. Prior to starting No Limit at the age of 27, Nick spent four years working at a franchise PR agency where he mastered the art of building rapport with media outlets and creating newsworthy pitches for earned media placements. He holds a Bachelor of Journalism from Drake University in Iowa.