1851

Between food allergies, dietary preferences and a consumer culture that is paying closer attention to what goes into their bodies, it&#8217;s safe to say that today, people want to be informed. They don&#8217;t just want to know what&#8217;s in their meals&#8212;they want to know how it&#8217;s prepared, where it was grown and what steps were taken before it hit their plate. That&#8217;s why now, more than ever, menu transparency can make or break a restaurant&#8217;s success. According to Donette Beattie, <a href="http://www.toppersfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=to-establish-trust-restaurants-need-menu-transparency-4494" target="_blank" rel="nofollow">Toppers Pizza&#8217;s</a> vice president of supply chain, being forthright about the food you&#8217;re serving can build greater trust with inquiring guests. &#8220;Truly caring about the consumer is an important component in building and sustaining an authentic restaurant-consumer relationship. It shows people that you care about their well being,&#8221; Beattie said. &#8220;It&#8217;s important to make sure that all of our food&#8217;s information, whether it&#8217;s on a menu or on our website, is readily available to any of our guests. Transparency is a big part of who we are as a brand, and it&#8217;s proven to our guests that we&#8217;re committed to being a world-class business in a competitive industry.&#8221; Here are a few tips to maintaining transparency and building trust with your customers. List Nutritional Facts The ability to make healthy choices while dining out is important for many restaurant patrons, but especially those who follow a specific diet or have food allergies. Rather than worrying about asking a waiter or requesting information from the chef, make this information both readily available and accessible. Try creating an app that allows customers to explore all of the nutritional facts and ingredients for each item on our menu so they can properly plan their meal. Make an Effort to Clean up your Menu Phrases like &#8220;Food with Integrity&#8221; and &#8220;Back to the Start&#8221; are thrown around quite a bit when we&#8217;re talking about food innovation&#8212;and for good reason. Words like &#8220;organic, &#8220;all-natural&#8221; and &#8220;farm-to-table&#8221; matter to diners. People are drawn to the big, bold disclaimers announcing that the food they&#8217;re about to eat is free of artificial preservatives, colors, sweeteners and flavors. In the end, this effort to clean up your menu&#8212;one ingredient at a time&#8212;will make customers feel empowered. They&#8217;ll feel better about dining at your restaurant knowing they&#8217;re making a better decision about what they&#8217;re putting into their bodies. Be Open About Your Supply Chain Restaurant patrons like knowing that the places they choose to eat have nothing to hide. By publicly tracing you supply chain for the various foods and products used in your restaurant, you can demonstrate to your customers that they can feel safe and assured in their dining choice. Consider including a section on your website that shows the path various ingredients take prior to ending up on a plate. Or name your suppliers directly on your menu. Being up front shows diners that your supply chain is a point of pride&#8212;not one of secrecy.

1851 Franchise

By empowering their customers to make the right decisions, restaurants can foster a greater sense loyalty.

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

To Establish Trust, Restaurants Need Menu Transparency

to-establish-trust-restaurants-need-menu-transparency

Lawn Doctor

Happinest-Lawn-Doctor-Franchisee-Ralph-Valle-Profile-Jacksonville-FL-June-2025

From Near-Quit to 7 Figures: Success With Lawn Doctor in Jacksonville, Florida

lawn-doctor-franchise-success-jacksonville

Atomic Wings

Atomic Wings Debuts in Metro East With Fairview Heights Grand Opening

atomic-wings-debuts-in-metro-east-with-fairview-heights-grand-opening

Pet Wants

Pet Wants Shares Expert Tips on Cleaning Pet Gear Safely in the Dishwasher

pet-wants-shares-expert-tips-on-cleaning-pet-gear-safely-in-the-dishwasher

Griswold

Griswold in Andover, Minnesota, Connects Students and Seniors Through Pen Pal Program

griswold-in-andover-minnesota-connects-students-and-seniors-through-pen-pal-program

HomeTeam Inspection Service

Photo of HomeTeam Inspection Service franchisee Max Moarefdoust

Corporate Employee Turned Owner Illustrates the Power of the HomeTeam Model

max-moarefdoust-hometeam-success

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Chick-fil-A Tops Customer Satisfaction Rankings for 11th Year as Challenger Brands Gain Ground

chick-fil-a-tops-customer-satisfaction-rankings-for-11th-year-as-challenger-brands-gain-ground

Technomic Releases Annual Ranking of the Top 15 Fast-Food Chains in the U.S.

technomic-releases-annual-ranking-of-the-top-15-fast-food-chains-in-the-us

Rising Jobless Claims Could Signal Challenges — and Opportunities — for Franchising

rising-jobless-claims-affect-franchising

Hardee’s Lawsuit Highlights the Risk of Going Off-Model in Franchising

hardees-franchise-lawsuit-paradigm-investment-group

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores - Agg - 1851 Franchise

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

hooters-franchise-model-company-owned-closures

The Ultimate Guide to Selling Franchises: How To Create a Strong Incentive

how-to-build-strong-incentives-to-attract-prospective-franchisees

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise Built on Heart and Community

To Establish Trust, Restaurants Need Menu Transparency

MORE STORIES LIKE THIS