What You Need to Know About Buying a Chick-fil-A Franchise

Did you know that Chick-fil-A’s initial investment is only $10K? However, being chosen as a franchisee, or “operator” as they like to call it, is another story. 

Here’s what you need to know about buying a Chick-fil-A franchise. 

The Highly Competitive Franchisee Selection Process

Chick-fil-A as a brand is strategic and thoughtful with everything, from its menu to its values to its franchisee selection. In fact, becoming a Chick-fil-A franchisee is more competitive than being accepted into Harvard. As of 2019, approximately 60K potential franchisees apply for business ownership with the brand each year; only 1% of these applicants are approved. 

Chick-fil-A’s corporate team seeks franchisees who contribute to the brand’s values of making positive impacts on the community and who also have a history of financial stewardship. Future franchisees must also live in the brand’s targeted market, as it places a heavy emphasis on local business ownership.

Additionally, franchisees must have full-time availability — this is not a passive opportunity, Nerdwallet points out. If you’re looking to add another brand to your portfolio, Chick-fil-A is not the business for you. Chick-fil-A operators are actively involved in the day-to-day operations of the restaurant. 

This highly competitive franchisee selection process stems from the brand’s dedication to remaining faithful to its core values. If you think you’re a candidate to open your very own Chick-fil-A, begin by submitting an online application. 

Passing the Interview

If Chick-fil-A likes your application, you will be asked to interview. As the brand has lower capital requirements, the focus is on showcasing entrepreneurial spirit, commitment to customer service, leadership skills and business acumen. Chick-fil-A seeks individuals who are active in their communities. The interview may extend to contacting references such as friends, family, and past employers to verify character and credentials.

Review the Franchise Agreement

It is important that you are just as selective as Chick-fil-A is when it comes to deciding if you want to franchise with them. If you pass the interview stage, the brand will share their franchise agreement with you, including their franchise disclosure document (FDD). 

Review this document closely with a franchise lawyer to make sure you know exactly what you are getting into. During this stage, you should also reach out to as many current and former Chick-fil-A franchisees as you can to get a better understanding of what it's like. 

Go Through Training

The few candidates who finally are selected will embark on a multi-week training program before taking complete control of their restaurant. You will learn everything about running the business, including hiring and training employees and how to deliver Chick-fil-A’s outstanding customer service. 

Opening for Business

One of the draws to the brand is that, for selected operators, the brand manages the majority of the startup process. The franchisor selects the restaurant site, rents all necessary equipment and handles any necessary build-out. 

Once you make it to opening day, be sure to prepare yourself and your staff for what to expect. New Chick-fil-A locations are notoriously busy, and it's important to be committed to the brand’s “my pleasure” culture. 

Buying a Chick-fil-A franchise clearly isn’t easy. But once you get there, the process is smooth sailing thanks to the franchisor’s heavy support and involvement.