1851

Susan Valverde is about as well-versed with the <a href="https://sylvanfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=susan-valverdes-impact-on-sylvan-learnings-franchise-system-2708410" target="_blank" rel="nofollow" target="_blank">Sylvan Learning</a> brand as a person can be. During her 15-year career as a Sylvan franchisee, Valverde served as president of the Sylvan Franchise Owners Association, was named Franchisee of the Year and participated in numerous pilot programs for the brand. &ldquo;Susan was a truly entrepreneurial franchisee with a great reputation in the system,&rdquo; <a href="https://1851franchise.com/sylvanlearning" target="_blank">Sylvan Learning</a> CEO John McAuliffe said. &ldquo;She was a terrific partner to our corporate team.&rdquo;

It&rsquo;s no wonder that when Valverde&rsquo;s financial partners were seeking to exit the business to capitalize on the success she&rsquo;d grown, the brand was quick to call on her to join its leadership team as Chief Franchise Operations Officer. Valverde assumed the role in August 2016 and has since transformed how the brand supports and connects with its franchisees.

&ldquo;We knew Susan would be a valuable asset to our team because of her passion for this business,&rdquo; McAuliffe said. &ldquo;She sits at the table with us for every major decision in the company. She&rsquo;s a strong voice with reason whose experiences as a franchisee helps us make better decisions.&rdquo;

McAuliffe and the rest of Sylvan&rsquo;s leadership team wanted Valverde to join the corporate staff because of the success she brought the brand as a franchisee. On a mission to increase revenue and create operational efficiencies, the team felt her ability to weigh in from the franchisee point-of-view would lead to better decision making across the board. &ldquo;We gained instant credibility with our franchisees because bringing her onto the team showed our willingness to build the business with franchisees in mind,&rdquo; McAuliffe said.

&ldquo;Susan is so well-respected throughout the system, we were confident that when she works with a franchisee, they&rsquo;d be more inclined to accept her recommendations because of her credibility and relatability,&rdquo; McAuliffe added. &ldquo;Sylvan has implemented a number of changes to its business model over the last several years and Susan has been an invaluable asset in the execution because of her ability to explain to franchisees why the initiatives are beneficial for them,&rdquo; he continued.

Valverde&rsquo;s impact on the Sylvan system goes beyond her presence providing a connection point for the brand&rsquo;s network of more than 450 franchisees. In her role, Valverde is responsible for managing franchise business consultants, franchisee training and institutional support teams.

&ldquo;By encouraging collaboration between our data team and franchise business consultants, Susan has made her whole team more effective through training and education,&rdquo; McAuliffe explained. &ldquo;By supplying franchise business consultants with relevant data, they become more effective business partners with our franchisees,&rdquo; he said.

Valverde also plays a key role in Sylvan&rsquo;s new owner onboarding process and regularly holds regional trainings that are focused on key growth areas. &ldquo;Susan&rsquo;s energy and passion are so much a part of her that we developed these regional trainings where her experience really engages the franchisees and center directors who attend,&rdquo; McAuliffe said, adding Sylvan has held around 20 sessions since Valverde joined the team.

The extent to which Valverde has influenced Sylvan&rsquo;s franchise operations is evident in the increase in same-store revenue since she joined the brand&rsquo;s leadership team. She&rsquo;s also spearheaded a number of relationships with organizations geared at serving underserved populations, including the Boys &amp; Girls Clubs of America, the Texas Academic Innovation and Mentoring Program and, most recently, the National Math and Science Initiative.

&ldquo;One franchisee told me I was a genius because I hired Susan,&rdquo; McAuliffe said. &ldquo;I&rsquo;m inclined to agree.&rdquo;

Susan Valverde’s Impact on Sylvan Learning’s Franchise System

1851 Franchise

Valverde’s success as a Sylvan franchisee led to her joining the brand’s corporate team, where her leadership has proven invaluable to the brand.

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

susan-valverdes-impact-on-sylvan-learnings-franchise-system

Wild Bill's Craft Beverage Company

How Wild Bill’s Craft Beverage Co. Built a 23-Year Brand That Empowers Veterans Through Franchising

wild-bills-craft-beverage-co-veteran-franchise-opportunity

Comfort Keepers

Comfort Keepers Franchise - St. Louis Expansion - 1851 Franchise

Why St. Louis Is the Next Major Growth Opportunity for Comfort Keepers®

comfort-keepers-st-louis-franchise-opportunities

Keke's Breakfast Cafe

Inside Keke’s Breakfast Cafe’s Hands-On Training System: How the Brand Sets Franchisees Up for Success from Day One

inside-kekes-breakfast-cafes-hands-on-training-system-how-the-brand-sets-franchisees-up-for-success-from-day-one

Caring Transitions

Caring Transitions Ranks No. 358 on the Franchise Times Top 400 List for 2025

caring-transitions-ranks-no-358-on-the-franchise-times-top-400-list-for-2025

TWO MEN AND A TRUCK

TWO MEN AND A TRUCK® Proudly Serves Those Who Serve: Supporting Veterans on the Move and in Business

two-men-and-a-truck-proudly-serves-those-who-serve-supporting-veterans-on-the-move-and-in-business

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Amazon outage, AWS outage, Amazon AWS logo

The Day the Cloud Stalled: How Amazon's Outage Impacted Franchise Economy

amazon-aws-outage-franchise-impact-travel-dining-failure

Thursday 1851 Franchise Agg - NASAA’s Noncompete Push

NASAA’s Noncompete Push Puts Franchise Growth on Uncertain Ground

franchise-noncompete-nasaa-advisory-reasonableness-standard

How a Steady Economy Could Help Franchisors Plan Their Next Move

how-a-steady-economy-could-help-franchisors-plan-their-next-move

Bed Bath & Beyond - Franchise Expansion - Retail Strategy - 1851 Franchise

Bed Bath & Beyond Launches Franchise Model as Part of Comeback Strategy

bed-bath-beyond-franchise-expansion-retail-strategy

Senior Entrepreneurship - Franchising - 1851 Franchise

Senior Entrepreneurship Is Rising — And Franchising Is a Key Outlet

senior-entrepreneurship-franchising-silver-startups

image of jerome hanway from right at home Las Cruces, New Mexico 1851 franchise franchisee spotlight

Jerome Hanway Is Building His Right at Home Franchise Around His Mission To Serve

right-at-home-franchise-las-cruces-jerome-hanway

graphic image of an 1851 franchisee spotlight brayden and johnny steven of teriyaki madness

Father-and-Daughter Team Bring Teriyaki Madness to Wichita, Kansas, With Big Expansion Plans

johnny-brayden-steven-teriyaki-madness-wichita

photo-of-laynes-chicken-fingers-dalton-dennis-southern-oregon

23-Year-Old Entrepreneur Brings Soon to Be Famous Chicken™ to Southern Oregon With 3-Unit Layne’s Chicken Fingers Franchise Signing

laynes-chicken-fingers-dalton-dennis-southern-oregon

image of bryan horton from laynes West Texas - Abilene, Wichita Falls, Stephenville 

Former Real Estate and Beverage Entrepreneur Signs to Develop 8 Layne’s Chicken Fingers Locations in West Texas, Securing One of the Final Major Markets Available in the State

laynes-chicken-west-texas-expansion

A Practical Playbook: Who To Call First When Franchising Your Business

franchising-your-business-who-to-call-first

NJCAR v. Ford - New Jersey Supreme Court Limits Standing Under Franchise Practices Act

New Jersey Supreme Court Limits Standing Under Franchise Practices Act

new-jersey-franchise-practices-act-njcar-v-ford

image of franchise deep dive from 1851 franchise on doody calls franchise authority brands

DoodyCalls Franchise Costs, Fees, Profit and Data for 2025

doodycalls-franchise-deep-dive

Top Education Franchises To Consider for 2025 - 1851 Franchise

Top Education Franchises To Consider Investing In for 2025

top-education-franchises-investment-opportunities

Susan Valverde’s Impact on Sylvan Learning’s Franchise System

MORE STORIES LIKE THIS