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“People First” and a Playbook: The Cleaning Authority’s Katie Dills on What Actually Helps Franchisees Win
From franchisee to Brand President, Dills emphasizes hiring and retention, validation, and “Meet Your Team Day” to vet fit and prepare owners for the realities of the business.
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“People First” and a Playbook: The Cleaning Authority’s Katie Dills on What Actually Helps Franchisees Win
