A decade of learning at the frontline level prepared multi-unit franchisee for business ownership

When it comes to learning every detail of a TWO MEN AND A TRUCK® franchise operation, nothing compares to the frontline experience.

Movers and drivers are the ones getting their hands dirty, completing the moves, interacting with customers and exceeding their expectations on a daily basis. It’s a job that requires hard work and motivation, but is always incredibly rewarding, and helps to keep the TWO MEN AND A TRUCK reputation at an all-time high.

For Franchisee Nicholas Roerig, his knowledge of the company came from this exact experience when nearly 16 years ago, he became a mover for the TWO MEN AND A TRUCK Columbus, Ohio location. This start helped propel him through a career path that has seen him hold positions at all levels of the franchise, and eventually put him in a prime position to become a franchisee.

“I started out as a mover at the Columbus franchise, then later on, I moved out West and became an operations manager for the Tucson, Ariz., franchise,” Roerig said, who is now a multi-unit franchisee with locations across Georgia, Tennessee, and Texas. “After that, I became the general manager at the Mesa, Ariz., location. So all in all, I had about a decade of working at the frontline level before I became a franchisee."

Ten years is a long time to learn the ins and out of the brand, but when it became time to make the transition, a commitment to what the company was building was what pushed Roerig to take the next step and open his own location.

“When it was finally time to take that big step, it was an easy decision,” Roerig said. “I was totally bought into TWO MEN AND A TRUCK. I had met so many smart and generous people at every level. The business model was sound and growing so fast, and it seemed like opportunity was everywhere. From my time as a general manager, I knew this could be a profitable business if it was run correctly.”

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