1851

Unsurprisingly, the number of restaurant visits that were paid for through a mobile app jumped 50 percent over the last year. But according to a <a href="https://www.fastcasual.com/news/study-mobile-orders-skyrocket-in-2017-but-2-in-5-still-use-cash/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=fast-casual-mobile-orders-skyrocket-in-2017-but-2-in-5-still-use-cash-2705898" target="_blank" rel="nofollow" target="_blank">new NPD study cited by Fast Casual,</a> cash payment still has a prominent role in the industry. In fact, two out of every five restaurant visits are paid for in cash.

Even though the restaurant industry has been focused on technological innovation and mobile compatibility for the past few years, cash usage is something that franchisors in the restaurant industry will want to keep in mind. This new data from NPD indicates that customers are split on how they want to order and pay every time they dine out. However, app usage and mobile technology will continue to be the way of the future. The majority of customers will look to engage restaurant apps to earn rewards and loyalty points, receive specials and coupons and research menu items.

<a href="https://www.fastcasual.com/news/study-mobile-orders-skyrocket-in-2017-but-2-in-5-still-use-cash/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=fast-casual-mobile-orders-skyrocket-in-2017-but-2-in-5-still-use-cash-2705898" target="_blank" rel="nofollow" target="_blank">Click here to read the original article</a>.

Fast Casual: Mobile Orders Skyrocket in 2017, but 2 in 5 Still Use Cash

1851 Franchise

The new data shows that customers are split when it comes to how they want to order and pay when dining out.

fast-casual-mobile-orders-skyrocket-in-2017-but-2-in-5-still-use-cash

Right at Home

Right at Home Marks 30 Years With Continued Franchise Growth

Right at Home Marks 30 Years With Continued Franchise Growth, Tech Advancements, and Strong System Engagement in First Half of 2025

right-at-home-franchise-growth-2025

KidStrong Franchising, LLC

Unlocking Superpowers: How KidStrong Is Building the Next Generation of Confident Kids — and Thriving Franchise Owners

kidstrong-franchise-confident-kids

Image of a kid growing up, developing with kidstrong, high fiving and smiling. 

How KidStrong has Become the Franchise Disrupting Child Development by Partnering with Purpose-Driven Franchise Owners 

kidstrong-franchise-opportunity-child-development

Picture of kids for franchise business Kidstrong which focuses on child development and fitness

KidStrong Is Pediatrician-Recommended for Raising Confident, Capable Kids and Families Can't Get Enough

kidstrong-child-development-program

Layne's Chicken Fingers

Layne's Chicken Fingers-QSR-Sandwich-Brand-Addition-June-2025

Why Sandwich Franchisees Are Expanding With Layne’s Chicken Fingers

laynes-chicken-fingers-franchise-sandwich-operator-expansion

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Image of Donald Trump pointing with red stripes in the background

August 1 Tariff Deadline Is Said to Have ‘No Extensions’: What This Could Mean for Franchises

august-1-tariff-deadline-franchise-impact

What June’s Jobs Report Means for the Franchise Industry

what-junes-jobs-report-means-for-the-franchise-industry

Drone Delivery Takes Flight in QSR: The Future of Franchise Operations?

drone-delivery-takes-flight-in-qsr-the-future-of-franchise-operations

Chick-fil-A Tops Customer Satisfaction Rankings for 11th Year as Challenger Brands Gain Ground

chick-fil-a-tops-customer-satisfaction-rankings-for-11th-year-as-challenger-brands-gain-ground

Technomic Releases Annual Ranking of the Top 15 Fast-Food Chains in the U.S.

technomic-releases-annual-ranking-of-the-top-15-fast-food-chains-in-the-us

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores - Agg - 1851 Franchise

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

hooters-franchise-model-company-owned-closures

Rising Jobless Claims Could Signal Challenges — and Opportunities — for Franchising

rising-jobless-claims-affect-franchising

The Ultimate Guide to Selling Franchises: How To Create a Strong Incentive

how-to-build-strong-incentives-to-attract-prospective-franchisees

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise Built on Heart and Community

paris-baguette-franchise-rockaway-new-jersey-vishal-junjea

Franchisee spotlight graphic with photo of Ricki Oberoi and Layne's Chicken Fingers logo

Multi-Unit Wendy’s Operator Signs 12-Unit Deal With Layne’s Chicken Fingers

ricki-oberoi-laynes-chicken-fingers-growth

Franchisee spotlight graphic with photos of Danielle Rosemond & Usman Khan & TruBlue logo

Family Members of Local Physicians Bring TruBlue Franchise to North Central Nassau, Long Island: A Health Care-Inspired Approach to Aging in Place

family-brings-trublue-franchise-to-north-central-nassau

Top 25 Franchise Marketing Leaders: Kelsey McManemin — Vice President of Marketing, HTeaO

top-25-franchise-marketing-leaders-kelsey-mcmanemin-vice-president-of-marketing-hteao

Fast Casual: Mobile Orders Skyrocket in 2017, but 2 in 5 Still Use Cash

MORE STORIES LIKE THIS