Adam Tucci spent 14 years on active duty in the U.S. Air Force flying combat rescue helicopters. His service included rescue missions in Afghanistan, Iraq, Syria, Turkey and Africa, where he gained experience leading teams, making decisions under pressure and solving problems in difficult situations.
Tucci left active duty in 2017 and transitioned to the Air Force Reserve. He currently serves as a reservist and Air Force duty officer at the Pentagon while also operating his Benjamin Franklin Plumbing franchise.
“I think the biggest way my experience in the military helps me as a business owner is being calm under pressure and being able to problem-solve,” Tucci said. “You have to be able to step away from a problem, look at the big picture and break it down.”
Tucci first became interested in owning a business about halfway through his military career. During an exchange with the Navy, someone he worked with told him that military experience was valued in the business world and encouraged him to consider earning an MBA. At the time, Tucci was already thinking about leaving active duty. The conversation helped him see how his military experience could apply to a business career.
After leaving active duty, Tucci earned his MBA from the University of North Carolina’s Kenan-Flagler Business School and entered consulting. He later worked with a private equity group, where he gained experience running and acquiring businesses.
“I had always wanted to run my own business, probably since about halfway through my service,” Tucci said. “I got my MBA, went into consulting and built up experience running businesses.”
Tucci already had experience managing a sizable operation before becoming a franchise owner. His work in private equity included running a business with about 80 employees and approximately 20 trucks on the road. Through a connection who had worked with Mister Sparky Electric, another Authority Brands franchise, Tucci became familiar with the company and its franchise system.
“I knew someone who had worked with Mister Sparky Electric, so I was familiar with Authority Brands, and he spoke very highly of it,” Tucci said. “He explained that it was similar to the private equity environment I had been working in, except I would own and run the business myself.”
Tucci saw similarities between the resources available through the franchise and what he had experienced working with private equity.
Tucci’s military career gave him extensive experience leading people with different backgrounds and areas of expertise. He commanded a group of 25 people and later led operations involving roughly 300 people. That responsibility required him to communicate with people performing very different jobs while keeping everyone focused on the same objective.
“The military also taught me how to lead a diverse group of people,” he said. “I think the military helps you communicate with people who may have a completely different specialty and get all of those different groups to one outcome together.”
Franchise ownership has brought a different set of challenges, but Tucci has found that he enjoys working through them. Some of the most rewarding moments have had little to do with his own accomplishments.
One of his employees, a 24-year-old who had been with the business for about a year, recently purchased a home. Seeing an employee reach that milestone reinforced what Tucci values about building a business.
“The pain and the struggles of it are meaningless when someone that we work with is able to buy a house at that age,” Tucci said. “I’m happy for that. Being able to take care of someone and help them achieve that at such a young age, that’s the only thing that matters.”
Tucci has also found value in the relationships he has developed with other franchise owners. He communicates almost daily with some owners who joined the system around the same time he did, giving them a group where they can discuss challenges and share what they have learned.
“Just in the last month, I’ve talked to probably 10 other franchisees that I’ve never met and spent about an hour with them on the phone from the first phone call,” Tucci said. “It’s a really good network of people that are all willing to help each other at the drop of a hat.”
Tucci returns that support when other franchise owners reach out to him. He also sees value in the coaching available through the franchise system, particularly when an owner needs an outside perspective.
“There is an absolute value that the franchise brings in having a coach there to tell you the things that you already know and don’t want to say out loud and push you to do them,” he said.
Tucci encourages veterans considering franchise ownership to research the market carefully before making a commitment. Demand within a territory should be able to support the business an owner intends to build.
“Take a look at your market and understand your market before you take that plunge,” Tucci said. “Make sure you’ve got the demand in the area to be able to sustain the business that you want, and talk to other franchisees.”
Tucci continues to use many of the skills he developed during his Air Force career as he builds his Benjamin Franklin Plumbing business. Remaining composed when problems arise, communicating with people across different roles and leading a team toward a common goal have all translated to business ownership.
The results Tucci values most can also be seen in the people around him. Building a business gives him an opportunity to create jobs, develop employees and help members of his team achieve goals of their own.
To find out more information on costs to buy this franchise, please visit https://1851franchise.com/benjamin-franklin-plumbing.
Benjamin Franklin Plumbing
SPONSORED
Tucci spent 14 years on active duty flying combat rescue helicopters. Today, he draws on what he learned in the Air Force while running his plumbing business.
Adam Tucci spent 14 years on active duty in the U.S. Air Force flying combat rescue helicopters. His service included rescue missions in Afghanistan, Iraq, Syria, Turkey and Africa, where he gained experience leading teams, making decisions under pressure and solving problems in difficult situations.
Tucci left active duty in 2017 and transitioned to the Air Force Reserve. He currently serves as a reservist and Air Force duty officer at the Pentagon while also operating his Benjamin Franklin Plumbing franchise.
“I think the biggest way my experience in the military helps me as a business owner is being calm under pressure and being able to problem-solve,” Tucci said. “You have to be able to step away from a problem, look at the big picture and break it down.”
Tucci first became interested in owning a business about halfway through his military career. During an exchange with the Navy, someone he worked with told him that military experience was valued in the business world and encouraged him to consider earning an MBA. At the time, Tucci was already thinking about leaving active duty. The conversation helped him see how his military experience could apply to a business career.
After leaving active duty, Tucci earned his MBA from the University of North Carolina’s Kenan-Flagler Business School and entered consulting. He later worked with a private equity group, where he gained experience running and acquiring businesses.
“I had always wanted to run my own business, probably since about halfway through my service,” Tucci said. “I got my MBA, went into consulting and built up experience running businesses.”
Tucci already had experience managing a sizable operation before becoming a franchise owner. His work in private equity included running a business with about 80 employees and approximately 20 trucks on the road. Through a connection who had worked with Mister Sparky Electric, another Authority Brands franchise, Tucci became familiar with the company and its franchise system.
“I knew someone who had worked with Mister Sparky Electric, so I was familiar with Authority Brands, and he spoke very highly of it,” Tucci said. “He explained that it was similar to the private equity environment I had been working in, except I would own and run the business myself.”
Tucci saw similarities between the resources available through the franchise and what he had experienced working with private equity.
Tucci’s military career gave him extensive experience leading people with different backgrounds and areas of expertise. He commanded a group of 25 people and later led operations involving roughly 300 people. That responsibility required him to communicate with people performing very different jobs while keeping everyone focused on the same objective.
“The military also taught me how to lead a diverse group of people,” he said. “I think the military helps you communicate with people who may have a completely different specialty and get all of those different groups to one outcome together.”
Franchise ownership has brought a different set of challenges, but Tucci has found that he enjoys working through them. Some of the most rewarding moments have had little to do with his own accomplishments.
One of his employees, a 24-year-old who had been with the business for about a year, recently purchased a home. Seeing an employee reach that milestone reinforced what Tucci values about building a business.
“The pain and the struggles of it are meaningless when someone that we work with is able to buy a house at that age,” Tucci said. “I’m happy for that. Being able to take care of someone and help them achieve that at such a young age, that’s the only thing that matters.”
Tucci has also found value in the relationships he has developed with other franchise owners. He communicates almost daily with some owners who joined the system around the same time he did, giving them a group where they can discuss challenges and share what they have learned.
“Just in the last month, I’ve talked to probably 10 other franchisees that I’ve never met and spent about an hour with them on the phone from the first phone call,” Tucci said. “It’s a really good network of people that are all willing to help each other at the drop of a hat.”
Tucci returns that support when other franchise owners reach out to him. He also sees value in the coaching available through the franchise system, particularly when an owner needs an outside perspective.
“There is an absolute value that the franchise brings in having a coach there to tell you the things that you already know and don’t want to say out loud and push you to do them,” he said.
Tucci encourages veterans considering franchise ownership to research the market carefully before making a commitment. Demand within a territory should be able to support the business an owner intends to build.
“Take a look at your market and understand your market before you take that plunge,” Tucci said. “Make sure you’ve got the demand in the area to be able to sustain the business that you want, and talk to other franchisees.”
Tucci continues to use many of the skills he developed during his Air Force career as he builds his Benjamin Franklin Plumbing business. Remaining composed when problems arise, communicating with people across different roles and leading a team toward a common goal have all translated to business ownership.
The results Tucci values most can also be seen in the people around him. Building a business gives him an opportunity to create jobs, develop employees and help members of his team achieve goals of their own.
To find out more information on costs to buy this franchise, please visit https://1851franchise.com/benjamin-franklin-plumbing.
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