Benjamin Franklin Plumbing

When homeowners need a plumber, the two things they care about most are that the job gets done right and that the technician shows up on time.&nbsp;<a href="https://benjaminfranklinplumbingfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-home-service-reliability-2729953" target="_blank" rel="nofollow">Benjamin Franklin Plumbing</a>, one of the leading brands in&nbsp;<a href="https://www.authoritybrands.com/our-brands/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-home-service-reliability-2729953" target="_blank" rel="nofollow">Authority Brands’ portfolio of essential home service franchises</a>, has made both a top priority, and it’s helped the brand earn recognition as a standout franchise opportunity in 2025.<h2>Built Around What Customers Want Most</h2>Founded in the early 2000s alongside sister brands&nbsp;<a href="https://www.authoritybrands.com/our-brands/one-hour-heating-air-conditioning/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-home-service-reliability-2729953" target="_blank" rel="nofollow">One Hour Heating &amp; Air Conditioning</a> and&nbsp;<a href="https://www.authoritybrands.com/our-brands/mister-sparky/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-home-service-reliability-2729953" target="_blank" rel="nofollow">Mister Sparky Electric</a>,&nbsp;<a href="https://www.authoritybrands.com/our-brands/benjamin-franklin-plumbing/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-home-service-reliability-2729953" target="_blank" rel="nofollow">Benjamin Franklin Plumbing</a> emerged from a collective of independent contractors who came together to form a buying group. That group eventually evolved into a franchise system focused on bringing professionalism and consistency to the trades.“The key differentiator is that we directly address the number one complaint homeowners have across home services—whether electric, plumbing, or HVAC—which is the lack of reliable communication. Homeowners often say, ‘You said you would be here at 3:00, but you did not call or show up. I took the day off, and I am still waiting,” said&nbsp;<a href="https://www.linkedin.com/in/david-montanez-66015a19/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-home-service-reliability-2729953" target="_blank" rel="nofollow">David Montanez</a>, vice president of franchise development at Authority Brands.To tackle that problem, Benjamin Franklin Plumbing introduced a bold on-time guarantee: if a technician is late, even by just a few minutes, the customer gets paid.“We offer a $5 guarantee. If we are late by up to an hour, we will compensate you,” Montanez said. Although it is a small gesture, it sends a strong message: Benjamin Franklin Plumbing values and respects your time. This signature on-time guarantee provides customers with $5 for every minute a technician is late, up to a maximum of $300.<h2>Equipping Franchisees for Success</h2>Backed by the broader Authority Brands system, Benjamin Franklin Plumbing has invested heavily in franchisee support. From real estate and onboarding to tech enablement and purchasing power, the brand aims to make business ownership more efficient and more profitable.<a href="https://www.authoritybrands.com/enterprise-platforms/buymax/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-home-service-reliability-2729953" target="_blank" rel="nofollow">BuyMax</a>, the in-house purchasing arm, is the perfect example.“They negotiate deals, discounts, and rebates that franchisees pass on to clients,” Montanez said. “Some products are private label, so margins are better and there’s no competition.”Franchisees are also trained in a “good-better-best” sales approach. This is a strategy that puts homeowners in control while maintaining trust and transparency. Rather than push an upsell, the technician walks the customer through their options and lets them decide what’s right for their budget and needs.“Homeowners feel like they’re being offered real options, not just being upsold,” Montanez said. “That’s comforting to them.”<h2>No Plumbing Experience? No Problem.</h2>One of the more surprising things about the Benjamin Franklin Plumbing franchise model is that it doesn’t require a plumbing background. Authority Brands is looking for owners with business acumen and a commitment to building strong teams, not necessarily those with a wrench in hand.“Through May, we awarded 30 new franchises and 45 territories across the Trades, including Benjamin Franklin Plumbing and its sister brands,” Montanez said. “None of the new franchisees were licensed electricians, HVAC technicians, or plumbers. Success in this business is rooted in building a strong culture and recognizing the opportunity.”&nbsp;That opportunity is a big one. In fact, according to the brand’s most recent Franchise Disclosure Document (FDD),&nbsp; in 2024, the average gross revenue per franchisee was $2,881,095, according to Item 19 of Benjamin Franklin Plumbing's 2025 FFDD.<h2>A Growing Market With Essential Demand</h2>Plumbing isn’t a luxury; it’s essential. Even during the pandemic, Benjamin Franklin Plumbing and its sister brands were designated essential businesses, giving them the ability to operate when many others could not. And in an increasingly home-focused world, that demand isn’t going anywhere.“These are essential services,” Montanez said. “If a pipe bursts or your water heater fails, you’re calling Benjamin Franklin Plumbing. The demand for reliable plumbing services continues to grow steadily.”<h2>A Franchise System Built for Expansion</h2>Most Benjamin Franklin Plumbing franchisees start with one to three territories, with the option to expand later. And because it’s part of an integrated group under the Authority Brands umbrella, many owners go on to add One Hour Heating &amp; Air Conditioning or Mister Sparky Electric to their portfolio.“They often run all three from one location,” Montanez said. “They can be very complementary.”With responsible growth strategies, robust support systems and a clear customer value proposition, Benjamin Franklin Plumbing continues to stand out in a crowded space, not just as a reliable service provider, but as a compelling business opportunity for the right owner.“The quality of our work meets all the requirements,” Montanez said. “What truly sets us apart is our commitment to showing up when we say we will.”To find out more information on costs to buy this franchise, please visit https://1851franchise.com/benjamin-franklin-plumbing.

Benjamin Franklin Plumbing Franchise Delivers Reliable Home Services Backed by Authority Brands

1851 Franchise

VP David Montanez discusses how a bold on-time guarantee, cutting-edge tech, and strong franchisee support make Benjamin Franklin Plumbing a standout opportunity in the essential-services market.

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The Punctual Plumber That Wins: How Benjamin Franklin Plumbing Redefines Home-Service Reliability

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COLUMBIA, Md. —&nbsp;<a href="https://benjaminfranklinplumbingfranchise.com/">Benjamin Franklin Plumbing</a>, the nationally recognized residential plumbing franchise, has been named to&nbsp;<a href="https://www.entrepreneur.com/franchise500">Entrepreneur’s 2026 Franchise 500</a>, ranking No. 194 overall, up significantly from No. 288 in 2025.Entrepreneur’s annual Franchise 500 ranking is widely regarded as one of the most comprehensive evaluations of franchise opportunities, assessing brands on factors including unit growth, financial strength and stability, brand power, franchisee support, and more.“Moving up nearly 100 spots on the Franchise 500 is a huge reflection of the collective success of our franchise owners and the strength of our system,” said&nbsp;<a href="https://www.linkedin.com/in/steve-clemente-b4244539/">Steve Clemente</a>, President and Chief Operating Officer of Trades Brands at Authority Brands. “This achievement is a direct testament to their hard work, supported by our robust operating model and long-term focus on building a strong, sustainable brand.”Now in its 47th year, the Franchise 500 evaluates franchise systems using a cumulative score based on more than 150 data points.&nbsp;<a href="https://1851franchise.com/benjamin-franklin-plumbing/info">Benjamin Franklin Plumbing’s</a> continued rise in the rankings is a testament to its established presence in the&nbsp;<a href="https://www.mckinsey.com/industries/private-capital/our-insights/value-plays-in-us-home-services-where-opportunity-meets-reliability">rapidly growing</a> home services sector. As part of&nbsp;<a href="https://www.authoritybrands.com/">Authority Brands</a>, the brand benefits from an impressive suite of shared services and strategic support designed to help franchise owners operate efficiently in local markets.“Our success is driven by the dedication of our franchise owners in their local communities,” Clemente said. “Our focus remains on providing them with the systems and tools to succeed, and recognition like this really reinforces that approach and the exciting direction of the brand.”To view Benjamin Franklin Plumbing’s full profile on Entrepreneur’s 2026 Franchise 500®, visit:<a href="https://www.entrepreneur.com/franchises/directory/benjamin-franklin-plumbing/305237">&nbsp;https://www.entrepreneur.com/franchises/directory/benjamin-franklin-plumbing/305237</a>. Results are also featured in the January/February 2026 issue of Entrepreneur.ABOUT BENJAMIN FRANKLIN PLUMBING Founded in 2001, Benjamin Franklin Plumbing currently operates in more than 300 locations across North America. With an emphasis on customer satisfaction, the company's highly trained and licensed plumbers offer a full range of plumbing services that meet the highest industry standards, including installation, repair, and replacement. Benjamin Franklin Plumbing is part of Authority Brands, the parent company to leading home service brands across the plumbing, electrical services, residential cleaning, at-home care, swimming pool repair and maintenance, tree care, restoration, and pest control services sector. For more information, visit&nbsp;<a href="http://www.benjaminfranklinplumbing.com">www.benjaminfranklinplumbing.com</a> and&nbsp;<a href="http://www.authoritybrands.com">www.authoritybrands.com</a>.&nbsp;&nbsp;

The plumbing franchise moved up 94 spots from its place on last year’s list as it continues system growth and in-depth franchisee support.

Benjamin Franklin Plumbing Ranks No. 194 on Entrepreneur’s 2026 Franchise 500®

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The skilled trades have long been considered male-dominated industries, but that reality has gradually begun to shift as more women step into leadership roles and technical careers.&nbsp;<a href="http://linkedin.com/in/michelle-glasson-8a6bb585">Michelle Glasson</a>, a franchise owner with&nbsp;<a href="https://benjaminfranklinplumbingfranchise.com/">Benjamin Franklin Plumbing</a> in Levittown, Pennsylvania, entered the home services industry through a family business and developed a passion for leading a strong team.“My journey into the home services industry really started when I started dating my now-husband, who owned a small plumbing company, and I felt a passion for family business and entrepreneurship,” she said. “I’ve always been drawn to businesses that serve the community and provide real value to people’s everyday lives.”As Glasson became more involved in the day-to-day operations of the company, she learned every part of the business, from customer service to leadership and operations. She soon discovered that home services is an industry where the work you do genuinely matters, and over time, Glasson became focused on building a strong team and creating a workplace culture where employees could grow professionally.<h2>Leading in a Male-Dominated Industry</h2>When Glasson first entered the trades, the experience came with its share of challenges. The plumbing industry has historically had fewer women in leadership positions, and early perceptions were not always encouraging.“In the very beginning, it was both challenging and, for the most part, laughed at. However, through the years it has proven to be incredibly rewarding,” she said. “The skilled trades have traditionally been male-dominated, but I believe that strong leadership, clear communication and respect for the people around you matter more than anything else.”<h2>Encouraging More Women to Enter the Trades</h2>Glasson believes that women bring valuable leadership qualities to skilled trade businesses, such as a strong sense of communication, organization and emotional intelligence. She found that these qualities are incredibly valuable when managing teams and building relationships with customers.She also encourages women who may be considering careers in the trades or franchise ownership not to be intimidated by outdated perceptions.“My biggest advice would be to believe in yourself and don’t hold back,” Glasson said. “And don’t allow the perception that a female could never effectively have a career in the skilled trades. That is just false.”As Glasson’s<a href="https://1851franchise.com/benjamin-franklin-plumbing/info"> Benjamin Franklin Plumbing franchise</a> continues to expand, she stays focused on leading her team well and making sure customers receive dependable service while continuing to support the employees who help the business succeed.“What started as an opportunity for my husband and I to grow the business that he already had quickly turned into a passion for creating a strong team, building a positive culture and providing reliable service to the community we serve,” Glasson said.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/benjamin-franklin-plumbing.">https://1851franchise.com/benjamin-franklin-plumbing.</a>&nbsp;

Benjamin Franklin Plumbing franchise owner Michelle Glasson reflects on building a team, breaking barriers and creating opportunities in the plumbing industry.

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The Punctual Plumber That Wins: How Benjamin Franklin Plumbing Redefines Home-Service Reliability

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