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Franchise Opportunity Deep Dive: Fix Auto USA offers experienced collision repair operators the opportunity to pair local ownership with the support and scale of a national network.
Fix Auto USA is a collision repair franchise made up of more than 200 independently owned and operated body shops across the United States. The brand specializes in high-quality vehicle repairs and positions itself as a trusted network focused on safe workmanship, fast turnaround times and reliable customer service.
Fix Auto USA was founded by collision repair experts Erick and Shelly Bickett, who set out to create a nationwide network of independent body shops supported by a shared infrastructure that could deliver consistent quality and service. The company was originally headquartered in Anaheim, California, before relocating its headquarters to Charlotte, North Carolina. Fix Auto USA began franchising in 2011, launching its franchise model with an initial group of 30 franchisees whose reputations and service standards helped drive the brand's early expansion.
Mission: Fix Auto USA's mission is to recruit the best, most reputable collision repair businesses and maintain the highest standards of service and craftsmanship for both vehicle owners and insurers.
Vision: Fix Auto USA's vision is to establish a nationwide network of independent body shops backed by a unified infrastructure that ensures exceptional quality and service.
Fix Auto USA has franchise opportunities across the United States, with current markets in Arizona, California, Colorado, Florida, Illinois, Minnesota, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, Texas, Utah and Washington and future expansion opportunities in Alaska, Idaho, Indiana, Kansas, Montana, New Mexico, Wisconsin and Wyoming.
Visit the Fix Auto USA franchise website for more information on available territories.
Initial Costs: The estimated initial investment required to begin operation of a Fix Auto USA franchise ranges from $55,100 to $850,000 for a conversion and $169,700 to $3,090,000 for a new shop. The 2025 Franchise Disclosure Document (FDD) breaks these costs down as follows:
| Type of Expenditure | Conversion | New Shop | ||
Min | Max | Min | Max | |
| Initial Franchise Fee | $10,000 | $10,000 | $10,000 | $10,000 |
| Integration Fee | $10,000 | $10,000 | $10,000 | $10,000 |
| Initial Training Expenses | $2,000 | $10,000 | $2,000 | $10,000 |
| Signage | $3,000 | $20,000 | $3,000 | $20,000 |
| Real Estate | - | - | $10,000 | $300,000 |
| Leasehold Improvements | - | - | $1,000 | $300,000 |
| Insurance | - | - | $3,000 | $25,000 |
| Utilities | - | - | $0 | $5,000 |
| Licenses & Permits | - | - | $200 | $10,000 |
| Office Equipment/Supplies | $1,500 | $5,000 | $1,500 | $5,000 |
| Initial Inventory | $1,100 | $55,000 | $16,500 | $55,000 |
| Initial Local Advertising | $2,000 | $10,000 | $2,000 | $10,000 |
| Uniforms | $500 | $5,000 | $500 | $5,000 |
| Equipment & Fixtures | $0 | $400,000 | $40,000 | $2,000,000 |
| Computer System & Software | $20,000 | $75,000 | $20,000 | $75,000 |
| Additional Funds (3 Months) | $5,000 | $250,000 | $50,000 | $250,000 |
Initial Franchise Fee: The initial franchise fee required to begin operation of a Fix Auto USA shop is $10,000. In addition, franchisees must pay an integration fee of $10,000. Both of these fees are payable upon signing the franchise agreement.
Ongoing Fees: According to the 2025 FDD, Fix Auto USA franchisees are responsible for the following ongoing payments and fees:
| Type of Fee | Amount |
| Base Fee | 3% of gross sales/month |
| Growth Fee | 3% of gross sales/quarter |
| Advertising Fee | 0.75% of gross sales/month |
| Training Fee | $299/year |
| fixautousa.com Fee | $25/month for up to 5 email addresses $50/month for 5-10 email addresses |
| Total Loss Processing Fee | $50 per loss estimate request/month |
| Call Center Fee | $199 per shop/month |
ROI Potential: According to the 2025 FDD, the 170 franchises operating for the entirety of FY 2024 reported the following annual gross sales:
| Fix Auto USA Shops | Average | Median | High | Low |
| Bottom 50% (85) | $1,880,492 | $1,940,727 | $2,731,809 | $257,127 |
| Top 50% (85) | $4,486,929 | $3,891,725 | $22,191,912 | $2,750,482 |
| Total (170) | $3,183,710 | $2,741,145 | $22,191,912 | $257,127 |
Fix Auto USA provides guidance as franchisees transition into the network, including support designed to help them integrate the brand's systems, standards and processes into their existing operations. The company also works with owners as they prepare their businesses to operate under the Fix Auto USA model.
Fix Auto USA offers continuous training opportunities delivered both online and in person to support shop growth and reinforce the brand's operational standards. The training is designed to help franchisees improve performance, adapt to industry changes and apply best practices shared by top operators across the network.
Franchisees gain access to ongoing support through a network built around collaboration and shared expertise. The brand emphasizes operational guidance, peer-to-peer learning and resources intended to help owners strengthen performance while maintaining consistent quality standards across the system.
Fix Auto USA provides franchisees with access to a shared infrastructure designed to support business operations and growth. Franchisees have access to resources that help them manage insurer relationships and improve efficiency.
Fix Auto USA looks for experienced collision repair operators with established businesses, strong leadership skills and a commitment to maintaining high standards of customer service and repair quality. Candidates should also be prepared to embrace the systems, processes and collaborative approach that define the brand’s network.
Fix Auto USA is geared toward established collision repair operators who are actively involved in running their businesses and committed to the brand's standards and collaborative approach. Franchisees should be prepared to dedicate the time and resources necessary to oversee day-to-day operations, lead their teams and maintain strong relationships with customers and insurance partners. The brand does not indicate that semi-absentee ownership is a part of the model, emphasizing instead engaged ownership and operational involvement.
Fix Auto USA does not offer direct or indirect financing to franchisees.
- Richard Fish, Multi-Unit Franchisee — Coast Group, California
- Rick Halopoff, Multi-Unit Franchisee — Downey and Buena Park, California
Visit the Fix Auto USA franchise website for more franchisee testimonials and success stories.
The U.S. auto repair market continues to benefit from consumers keeping their vehicles longer and delaying replacement purchases. The average age of vehicles on American roads reached a record 12.8 years in 2025, while the auto care industry grew an estimated 5.1% in 2025 and is expected to surpass $664 billion by 2028. The U.S. automotive service market is projected to expand at a 7.7% compound annual growth rate through 2031, fueled by increasingly complex vehicles, rising demand for advanced repair expertise and the growing need to maintain aging cars.
Fix Auto USA’s primary competitors include CARSTAR, ABRA Auto Body Repair of America, Crash Champions, Caliber Collision and Maaco Collision Repair & Auto Painting.
Fix Auto USA stands out by pairing independent, local ownership with the resources of a national collision repair network. The model allows established operators to keep their community reputation while gaining added support, shared standards and broader industry relationships.
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