Michelle Rowan

President and COO

https://www.linkedin.com/in/michellemonroerowan/

In addition to her role at FBR, Michelle is also chair of the International Franchise Association Women’s Franchise Committee, and a Certified Franchise Executive. She has facilitated CEO Performance Groups and Executive Networking Groups and is a frequent speaker at industry events (in person & virtual). When not at FBR, she is hanging out with her daughter and husband at their tasting room & brewery they own in Kittery, Maine.

About Franchise Business ReviewFranchise Business Review is a franchise market research firm that performs independent surveys of franchisee satisfaction, employee engagement, franchise buyer experiences and end-customer satisfaction. The firm works with hundreds of today’s top franchises to share best practices in franchise relations and operations. Their mission is solely focused on driving improved performance and profits for franchise systems and their franchisees.

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Savannah Bilbo

About the Author

Savannah Bilbo

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