Franchisee Success: How Jay and Jill McAdams Will Become Successful with Kitchen Solvers

Jay McAdams’ path toward the franchise industry sounds more like a work of fiction than the harrowing journey that it was. But lo and behold, the former Secret Service special agent has ditched the black-and-white suits for a tool belt to enter the franchise industry alongside his wife, and he couldn’t be happier.

After serving in the United States Secret Service and U.S. Army National Guard simultaneously, Jay McAdams decided that it was time to embark on a new challenge. He began two start-up companies, but he and his wife Jill still felt that their skills could be translated into a rather unexpected industry—kitchen renovation.

“Jill, the kids and I have moved around a lot due to my previous career,” Jay said. “We always embraced the challenge and creativity needed to turn houses into custom design and were able to flip quickly when we needed to move.”

Combining their business savvy with a strong work ethic, Jay and Jill began searching for franchise options that would put their unique backgrounds to good use. The couple needn’t look any further when they found Kitchen Solvers.

“The process of how Kitchen Solvers strives to deliver ‘a pleasant remodeling experience’ to the customer was parallel to the way we wanted to do business within our community,” Jay said. “We were also impressed with their approach and corporate support to market the franchise in the local market while building a national brand.”

Kitchen Solvers’ staunch reputation for quality and integrity appealed strongly to the McAdams’. With over 40,000 kitchen renovations under the franchise’s belt, they knew that they wanted to be a part of Kitchen Solvers’ customer service-focused business model.

“We have a proven process that eliminates the stress for the client while providing the best custom kitchen within their budget,” Jay said.

The McAdams’ seek to employ his personal experiences in home renovation to make the overwhelming process of kitchen remodeling an enjoyable experience, aiding the customer in every stage of the process—from consultation to installation.

As the duo ramp up for their first few months as Kitchen Solvers franchisees, the brand’s corporate team has served as an appreciated source of information and confidence. After completing extensive training in the corporate headquarters and interfacing with the executive support team, the McAdams’ could not be more confident in their future with Kitchen Solvers.

“Our plans for the future involve getting the local community to recognize Kitchen Solvers of the Emerald Coast as the professional, ‘go-to’ business for kitchen remodeling and storage solutions,” Jay said.