HomeTeam Inspection Service, the 200-plus-unit home inspection concept that utilized a team-based approach to provide quicker, more accurate home inspections, has spent three decades perfecting its processes and business model. Now, franchisees receive the support and information they need to succeed throughout every phase of their growth.

“The type and amount of support our owners receive is really what sets HomeTeam apart,” explained Buddy Stark, VP of franchise operations. “We look at the relationship as a partnership; these people are our franchise partners. We don’t leave anyone behind, and we’re always ready to get on the phone with a franchisee and figure out how to overcome an obstacle together.”

After a franchisee signs with HomeTeam, the franchisor immediately begins providing support as the owner works through becoming licensed or certified for home inspections in their state. Each state has different requirements and processes, so HomeTeam helps franchisees identify qualified schools and understand what may be uniquely associated with their particular state.

In conjunction with the licensure process is the development of business entities, business bank accounts and the determination of a business address that is acceptable by Google.

After these foundational steps are completed, franchisees attend HomeTeam Orientation. This includes a three-day training course covering marketing, legal agreements, HomeTeam’s scheduling and inspection software. About a week later, franchisees are matched up with current owners and can ride along to real inspections to get a feel for what working in the field will actually look like.

HomeTeam also conducts a sales boot camp, allowing franchisees to connect with real estate agents, hone presentation skills and learn more about how to communicate the differentiating factors of HomeTeam. Once this step is completed, the franchisee’s individual website is launched and active, and they are open for business.

At the completion of all these processes, a primary goal is for a franchisee to feel full ownership over their territory. They are the owner, and genuine excitement to go out and build their business is one of the most important drivers of growth. 

“When we talk about our ongoing support, we’re taking more of a coaching approach,” Stark said. “We have several business coaches who will do one-on-one training calls just to make sure franchisees are doing what they need to — managing their time properly, getting out in the community or mastering certain principles.”

The franchisor has a marketing department, legal department, operations team and front office to handle calls and scheduling. All of these resources allow franchise owners to stay intently focused on the development of the business.

“We’re known for caring about what we’re doing. We take it very seriously that we accept someone’s investment and an agreement for 10 years,” Stark added. “If they’re not succeeding, or they’re not reaching their goals in general, we keep an eye on that. We’re not in the business of selling a franchise and abandoning the owner after the initial training process.”

The initial investment range to open a HomeTeam Inspection franchise is $50,100 to $76,800. For more information, visit https://www.hometeamfranchise.com/.