How Carlos and Andrea Found Success and a Fit for Their Family with MaidPro

The franchise business model has become a prime opportunity for individuals and families looking to branch out from their corporate roles, build generational wealth, find more flexibility in their work and follow a passion for entrepreneurship. Carlos and Andrea Ponce, who own four territories with MaidPro, the home cleaning franchise with nearly 300 operating territories nationwide, are prime examples of this business development approach.

When the duo’s first daughter was born, they were living in Chicago but were strongly considering moving back to Miami to be near family.

“We knew we wanted to raise our daughters near our family, which were mostly in Miami,” said Andrea. “We started the process of looking for jobs in Miami, but we also started exploring the possibility of opening a business. After doing our research, we came across MaidPro and noticed it continuously showed up in articles as one of the best franchises to own.”

The pair traveled to Boston to meet the founders and home office team, and they quickly realized that the business was a great fit. With a MaidPro territory already for sale in Miami, everything came together perfectly.

After visiting the leadership team and learning more about the company and its culture, Carlos and Andrea felt especially confident in the system’s support and franchise owner community.

“The community is guided and led by a very involved and passionate group of franchise owners,” said Carlos. “All of them were fundamental in helping us understand and learn about our business to help us grow. As our business continues to grow, we want to do the same for all the newer offices that are just starting up. We feel that the more involved we are with the franchise owner community and the franchisor home office, the more value we get for our brand and our business.”

How Carlos and Andrea Have Grown With MaidPro

Carlos and Andrea have consistently taken steps to invest in their business, ensuring they have strong processes and procedures in place that can be replicated across multiple offices and choosing to reinvest profits into the business to grow their reach.

“We reinvested heavily in the business by growing to different locations,” said Andrea. “We try to identify team members with strong work ethics and a commitment to the business, and we work with them to develop their skills and help them learn more to be better professionals.”

Andrea also added that they take advantage of any resources provided by MaidPro and its parent franchisor, Threshold Brands, to ensure everyone gets the mentoring and coaching they need to grow successfully.

While the two are not focusing specifically on bringing family members into the business, they are open to considering that path should a family member demonstrate the talent and resources necessary to support the business. However, Andrea explained that many of the principles of the business are shared in her personal and family life.

“We work through every obstacle and challenge we face with a positive attitude and thinking about what we can do to solve it, and most importantly, prevent it from being a problem in the future,” she said. “This mindset helps you understand that anything is possible and keeps you focused on the end result and your goals. These principles apply to our personal lives as they do to our business. It’s a mindset and framework we share with our team members every day.”

What MaidPro Means for Carlos and Andrea’s Future

As they look toward the future, Carlos and Andrea agree that family has always been at the heart of their MaidPro journey, and they intend to maintain that focus. With the help of the MaidPro corporate team and Threshold Brands, they are able to focus on local developments and even participate in testing new technology and processes.

“We focus our time and energy on growing and developing our managers,” said Carlos. “This allows us to successfully delegate to continue to meet the demands of the business as it grows without sacrificing time with our family. Our responsibility as franchise owners is to use the franchisor’s knowledge and support to grow our business, and we trust the process and the people behind it.”

By taking everything they do seriously, regardless of the apparent simplicity of the task, the pair has been able to build and expand an incredibly successful business.

“There’s an enormous amount of trust that customers have deposited into us to perform the service. We don’t take that for granted,” said Andrea. “We do our best to deliver on the customers’ expectations. Sometimes that means admitting that we’re wrong or made a mistake while doing everything in our power to make it right.”

Looking forward, the pair hopes to continue to grow and build stability among their existing four territories in Florida and with the other brands they have invested with while maintaining the level of flexibility and financial security the businesses provide, allowing them to be flexible, present parents for their daughters.

The total startup costs and initial investment to own a MaidPro franchise is $105,560 – $130,800, with a franchise fee of $45,000. To find out more information on the costs to buy this franchise, please visit https://1851franchise.com/maidpro/info.