How Mainland Used Target PR Campaigns To Jumpstart Franchise Growth for Home Clean Heroes

INTRO

Buzz Franchise Brands is a multi-brand franchisor that operates various home services brands, like pool cleaning and maintenance company Pool Scouts, cleaning company Home Clean Heroes and recently-acquired swim lesson provider British Swim School. The franchisor has also acquired, scaled and sold pest control franchise Mosquito Joe, which grew from one corporate location to 288 active territories across 34 states under Buzz Franchise Brands’ oversight.

In 2017, Buzz Franchise Brands was looking to diversify its portfolio of brands. After identifying a gap in the marketplace for a trusted, reliable and strategically differentiated cleaning service, Home Clean Heroes was born.

PROBLEM

Emerging brands often have small budgets, low brand awareness and ambitious growth. This combination can be challenging to navigate, but it’s not insurmountable. Identifying a brand’s why you, why now is the first step. This positioning lays the foundation for all the marketing strategies that follow: owned (content), earned (amplification through PR), paid (amplification through digital and other paid marketing channels) and data (evaluation of the campaign and readjustment).

SOLUTION

Through the process of identifying the why you, why now, Mainland guides the messaging strategy and hunts for stories that can be positioned to the media. For brands like Home Clean Heroes, this approach has proven to be invaluable, as earned media offers third-party credibility and, when done the right way, helps to fuel brand growth.

By creating a consistent flow of earned media, Mainland helped to build an online footprint for Home Clean Heroes. Prospective franchisees look into all aspects of a brand before even raising their hand to inquire. One of the first things that a prospective franchisee does is Google the brand. Creating a steady flow of content gets those great brand stories in front of prospects, and also showcases that the brand has marketing and PR support programs in place for its franchisees.

RESULT

When Mainland began working with Home Clean Heroes, we dove in headfirst to identify the right angles, and find the right reporters at the right publications to tell the right stories. Sounds easy, right? (We try to make it seem that way). Home Clean Heroes launched its franchise opportunity in 2018, with just one (very successful) corporate location in Virginia Beach. Since Mainland came on to help drive growth through PR, the brand has signed agreements with new franchisees in Williamsburg, Virginia and Tampa, Florida, as well as a six-unit deal to develop Home Clean Heroes in the Atlanta area.