Minuteman Press International

In January of 2024, Cheryl Goel and her children Jessica D’Costa and Joshua D’Costa purchased the long-established&nbsp;<a href="https://minutemanpressfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=minuteman-press-franchise-in-houston-continues-35-year-legacy-new-owners-join-presidents-club-2728914" target="_blank" rel="nofollow">Minuteman Press franchise</a> in Houston, Texas (Town &amp; Country Village). The business was previously owned by the Mercer Family for nearly 35 years, who first opened the center in June of 1989. In their first full year as owners, Cheryl, Jessica, and Joshua have successfully capitalized on their built-in client base, followed the Minuteman Press system, and carried the legacy of the business forward. Like their predecessors, they will be joining the Minuteman Press International President’s Club as they achieved close to $2 million in gross sales for the year ending 2024.Congrats on 1 year in business! What was the transition like and what does this milestone mean to you?&nbsp;“Completing 1 year has been so rewarding all around. Maintaining the high standards and volume of our shop has been our greatest challenge and with the help of our staff and the commitment of our customers we are confident that all of our hard work is paying off. The experience we have gained and the relationships we have built within our first year will help us to continue to improve and exceed our new goals for the years to come.”What is it like working with your family? What are the keys to working together?Cheryl:&nbsp;“Working with Joshua and Jessica can be rewarding yet a&nbsp;challenging experience. It fosters a deeper connection and encourages us to work as a team. I aim to instill valuable life skills in Joshua and Jessica. This is a fulfilling journey of growth for Joshua, Jessica, and myself.”Jessica/Joshua:&nbsp;“It’s been a fun challenge working with our parents and learning this new dynamic. Having a support system in people we have trusted our whole lives makes it a lot easier to handle tough decisions. Communication is the biggest key to our success as team. Having an open line of communication with hourly updates is crucial as things are constantly changing throughout the day.”What was your background before Minuteman Press?“I owned fast-food restaurants; this not only involved&nbsp;managing daily operations but also overseeing administration and human resources. This included hiring and training staff and ensuring compliance with health and safety regulations. I also managed payroll and worked hard to foster a positive work environment. In addition to handling financial aspects such as budgeting, Inventory control, and sales analysis to drive profitability.”What are the top 3 reasons you bought this business / chose Minuteman Press?“The top three reasons I&nbsp;chose&nbsp;Minuteman Press are: 1. Their comprehensive range of printing services, allowing businesses to meet diverse needs in one location; 2. Their emphasis on local production, which supports community engagement and quick turnaround times;&nbsp;and 3. Their reputation for quality and customer service, ensuring a reliable partnership for all printing projects.”What has the training and support from Minuteman Press been like for you?&nbsp;“Support from Minuteman Press has been integral to our success. They have helped us with improving the equipment in our shop, updating outdated services, and introducing us to new vendors. They have helped guide us in the right direction by providing us with a personalized experience and solutions that are tailored to our needs.”What are your keys to sales growth and success?&nbsp;“Key factors for sales growth and success include a deep understanding of the target market, strong relationships through effective communication, and exceptional customer service.&nbsp;That includes us personally making prompt deliveries to our customers.&nbsp;It is this particular service that often leads to positive experiences that customers are eager to share with others, resulting in valuable referrals that have helped our business grow.”Why do you think printing remains so relevant today? What are your high-demand products?“In a world dominated by technology where memories are often stored in a cloud, printed materials offer you the opportunity to continue to interact with people on a more personable level. In the workplace, physical documentation offers you a sense of security that online documents cannot. For us, large format printing is in high demand. We have plans to purchase our own equipment in the future so that we can keep all work in-house!”How would you best describe your business community? How are you active?&nbsp;“Our community consists of businesses and organizations that provide a wide range of services. From dog grooming to national environmental services, our community thrives with the help of one another. We stay active in our community by attending local events as well as sponsoring events and print materials for non-profit organizations.”What are the rewards of owning your business?“Our professional rewards are unlimited earning potential. Our personal rewards are flexibility, job security, and leaving a legacy.”What advice do you have for other owners?&nbsp;“Lean on your local Minuteman Press representatives when you need to; they’re a great resource for navigating the industry and exploring your options! Secondly, find your formula and follow it. Everyone’s shop is different; learn what works best for your team and stick to it.”Is there anything else you’d like to share?“We would like to thank Minuteman Press International for giving us the opportunity to own our own business, and we encourage others to believe in the American Dream.”For more information on Minuteman Press in Houston (Town &amp; Country Village), visit&nbsp;<a href="https://minuteman.com/us/locations/tx/houston24/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=minuteman-press-franchise-in-houston-continues-35-year-legacy-new-owners-join-presidents-club-2728914" target="_blank" rel="nofollow">https://minuteman.com/us/locations/tx/houston24/</a>&nbsp;Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=minuteman-press-franchise-in-houston-continues-35-year-legacy-new-owners-join-presidents-club-2728914" target="_blank" rel="nofollow">https://minutemanpressfranchise.com</a>&nbsp;

Minuteman Press Franchise Owners Chery Goel, Joshua D’Costa, and Jessica D’Costa, Houston, Texas.

Minuteman Press Franchise in Houston Continues 35-Year Legacy; New Owners Join President’s Club

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Minuteman Press franchise owners Cheryl Goel and her children Jessica and Joshua D'Costa celebrate first-year success in Houston, Texas.

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Minuteman Press Franchise in Houston Continues 35-Year Legacy; New Owners Join President's Club

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Own a Minuteman Press Franchise

When Joe Jereb purchased longtime independent print shop Copymat and transitioned it into&nbsp;<a href="https://minuteman.com/us/locations/ca/hollywood/">Minuteman Press in Hollywood, CA</a>, he saw an opportunity to modernize a trusted local business while expanding the services available to customers. Since becoming a&nbsp;<a href="https://minutemanpressfranchise.com">Minuteman Press franchise</a> owner in November of 2023, Joe has embraced the Minuteman Press system and quickly positioned his center for growth by combining fast turnaround times, full-service marketing solutions, and hands-on customer support. From leveraging internet marketing and networking to managing complex projects for local businesses, Joe has built on Copymat’s strong reputation while introducing new capabilities that help clients work smarter and move faster in the demanding Hollywood market.Joe shares the following key insights based on his experience with Minuteman Press:Training &amp; Support:&nbsp;“Tom Carnesi and Pete Taglino at MPIHQ run a great training course. If I were any more enthusiastic about the support from SoCal Area Manager Damien Neitzke, I'd have to get a Damien tattoo! He has been an invaluable resource for my shop since Day 1. He is not just the go-to for shop operations but is a great sounding board for thoughts on marketing strategy and personnel development, the works.”“Talking to franchisees from other businesses, I see how this level of support is definitely not the norm. It’s a big part of the value I find in being part of Minuteman Press.” -Joe JerebTransition from Copymat to Minuteman Press:&nbsp;“Copymat was an old school operation — order by phone, paper invoices, etc. The customers were immediately impressed by the online ordering and payment capabilities of Minuteman Press. They were also happy to learn that they can come to us for all their promotional and mailing needs. Copymat had a long-time presence in Hollywood but was focused on standard paper and ink printing. The full-service aspect we offer has been a great selling point.”World Expo:&nbsp;“I was very happy I made it to Las Vegas for the Minuteman Press World Expo last summer. I had no idea how informative and energizing the sessions would be. It was also great to meet so many of the stars from MPIHQ in person. There were so many quality vendors; being able to meet face-to-face and give constructive feedback was (I hope) useful for both sides.”Marketing: “Is there any other answer to this question than Internet Marketing? I tend to hear ‘I found you online’ when I ask a new customer what brought them to my shop. At the same time, I have been doing a lot of networking for more than a year, and I am seeing the fruits of those efforts.”Supporting Local Businesses: “In Hollywood, the standard deadline is yesterday, so being able to turn things around quickly even on the same day is a big part of our offering. Where we really stand out is in our ability to be more than a printer and to effectively be a project manager for our customers. My favorite conversations with customers are those the client has a mile-long to-do list. I'll simply ask, "Why don't you let me take care of that for you?" It usually involves mailing and distributing materials or completing a multi-city project. It is always a thrill to hear someone ask, "Wait, you can do that, too?" We know we just made someone's workday a bit easier.”Final Thoughts:&nbsp;“For an allegedly dying industry, print is incredibly dynamic. It seems there is always something new around the next corner. At the high value-add part of the market, I believe there will always be a demand for service, wide product selection, and reliable logistics. Minuteman Press recognizes that and as a franchisee, I appreciate that focus on innovation. I guess you don't last 50 years and grow to over 1,000 locations worldwide with a ‘time to make the donuts’ mindset!”Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>&nbsp;

Minuteman Press Franchise Owner Joe Jereb (left) pictured with his dedicated team in Hollywood, CA.

When Joe Jereb purchased independent print shop Copymat and transitioned it into Minuteman Press in Hollywood, CA, he saw an opportunity to modernize a trusted local business while expanding it.

Ready for Prime Time: Joe Jereb Grows Minuteman Press Franchise in Hollywood, CA

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Minuteman Press franchise team, Galveston, Texas.

Minuteman Press Franchise Owner Dennis Murray Talks Career Change to Printing in Galveston, TX

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Minuteman Press, Covina, CA. Pictured L-R: Daniel Hsu, Adriana Hsu, and Christine McBurney.

Minuteman Press Franchise Owner Daniel Hsu Achieves One Year in Covina

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Minuteman Press franchise, Lansing, MI. Pictured L-R: Paul, Val, Cary, Lyle, and Greg.

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Since purchasing <a href="https://minuteman.com/us/locations/tx/rockwall/">Minuteman Press in Rockwall, Texas </a>in December of 2018, Frank McLeod has built more than just a successful business; he has built a family legacy alongside his son Tyler. Drawing on three decades of experience in the paper industry, Frank combined customer service, networking, acquisitions, and a commitment to quality to grow his <a href="https://minutemanpressfranchise.com">Minuteman Press franchise</a>.&nbsp;Today, Frank and Tyler continue to expand their capabilities while focusing on the same core principles that fueled their success from the very beginning: follow-through, building strong relationships, and delivering on their promises for every customer. As a result, Minuteman Press in Rockwall has joined the Minuteman Press International President’s Club for achieving over $1 million in gross sales for the year ending 2025.From Paper to PrintingPrior to Minuteman Press, Frank shares, “I spent 30 years in the paper business working as a Regional Manager for Clampitt Paper (a Minuteman Press Choice Vendor).&nbsp; I became good friends with the Dallas Regional VP at the time, Pete Scaglione. I was looking for something my son Tyler and I could do together. I wanted to own a business that I could pass on to Tyler when I am ready to retire, and he can spend his career as a self-employed business owner if that is what he chooses to do.&nbsp;Minuteman Press was a perfect fit.”Growing the Business&nbsp;Frank and Tyler are two of the newest members of the President’s Club after Minuteman Press in Rockwall amassed over $1 million in gross sales for the year ending 2025. Frank says, “The biggest keys to our success here at our Rockwall location are following up on quotes,&nbsp;constantly checking FLEX and doing exactly what we promise we will do for our customers, and acquisitions that helped us grow faster.&nbsp; My son (and co-owner) Tyler oversees production, and he has the best eye for color and noticing print flaws. Nothing leaves our shop that doesn't meet our standards.”He continues, “Our marketing comes from many sources—repeat customers,&nbsp;massive amounts of networking through several networking/Chamber groups, Internet Marketing Program leads, and many customer referrals.”&nbsp;Frank adds, “Our highest in-demand items come from our in-house digital printing capabilities.&nbsp; We recently acquired a Konica Minolta AccurioPress C7100 with a Plockmatic Booklet Finisher.&nbsp; We make very nice multi page books in-house, and we send out larger books out for perfect binding.&nbsp;We are doing more signage, and we are exploring going deeper into wide format and DTG printing.”Advice for Others&nbsp;When asked what advice he would give to other owners, Frank answers, “One key piece of advice I have is to know your competition. I have a good and healthy relationship with other printers in the area. I am always willing to help them out when they are in a bind because you never know when you may need help out of a jam.”Final ThoughtsFor Frank McLeod, joining President’s Club ultimately represents more than business growth — it reflects years of hard work, strong customer relationships, a commitment to quality, and the opportunity to build a lasting family business with his son Tyler. By combining industry experience with follow-through, networking, acquisitions, and a customer-first mindset, Frank has created a rewarding path for both the present and the future at Minuteman Press in Rockwall, Texas.Frank concludes, “I find owning Minuteman Press in Rockwall to be very rewarding, and it has changed my life totally for the better. I enjoy coming to work every day and helping my customers.&nbsp;I just wish I made this move earlier.”Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>&nbsp;

Frank McLeod and his son Tyler at their Minuteman Press franchise in Rockwall, Texas.

Minuteman Press franchise owner Frank McLeod talks building a family printing business for the next generation and joining President's Club in Rockwall, Texas

Minuteman Press Franchise Review: Frank McLeod Rockwall, Texas

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In February of 2022, Tamika and Martin Neal opened the doors of the brand-new Minuteman Press franchise in Libertyville, IL. Four years since their grand opening, Tamika and Martin have successfully built their business from the ground up. How did they do it?&nbsp;In the following interview, Tamika and Martin share their journey to Minuteman Press, how they’ve grown the business, giving back to the community, and why this journey to entrepreneurship means so much to their family.What does this four-year milestone mean to you?“Reaching four years in business is a significant accomplishment for our family and our company. We opened our Minuteman Press center in Libertyville, Illinois, as a brand-new location in a highly competitive print market. Building a business from the ground up, in a community with no existing relationships, required resilience, consistency, and a clear vision for the type of company we wanted to build.We also launched during the pandemic and welcomed a new baby during that same season of life. Balancing business ownership and parenthood during uncertain times stretched our capacity in unexpected ways. Those challenges ultimately strengthened both our leadership skills and our partnership. Growing steadily through those early obstacles reinforced our belief in discipline, faith, and hard work. We take pride in the reputation we have established and the loyal client base we have built over the past four years.”How have you accomplished consistent growth since opening?“Our growth has been intentional and strategic from the very beginning. We committed to focusing on three foundational pillars: exceptional customer service, high-quality production, and consistent visibility in the community. For example, every order is handled with careful attention to detail, clear communication, and proactive problem-solving. In the print industry, small details have a significant impact. File preparation, paper selection, color accuracy, and finishing options all influence the final result. By educating customers and guiding them through these decisions, we ensure that their materials are not only printed correctly but also positioned to function as effective marketing tools.Marketing and networking have been key drivers of our expansion. Through our participation in the Internet Marketing Program, we’ve steadily increased our investment in step with revenue growth. Aligning marketing efforts with sales performance helps maintain momentum, strengthen brand visibility, and support sustained growth. A strong online presence also ensures that when businesses search for printing and direct mail services, our company stands out as a trusted local resource.Beyond digital visibility, we remain active members of two BNI chapters and our local Chambers of Commerce. Regular networking events and scheduled one-to-one meetings allow us to strengthen relationships within the business community. We also execute targeted direct mail campaigns to businesses in specific industries. As printing professionals, we believe in demonstrating the power of print by integrating it strategically with digital marketing to create consistent brand exposure. In addition, we intentionally practice gratitude by including thank you cards with every order, sending holiday greetings, and recognizing top customers. Customer retention is just as important as acquisition, and genuine appreciation builds long-term loyalty.”Specifically, what are the keys to your sales growth?“Several key factors have contributed to our growth. We’ve stayed committed to producing consistent, high-quality work, supported by a disciplined networking approach that keeps us connected with local business leaders. Continued investment in both digital and print marketing has also helped us maintain strong visibility within the community.These efforts work hand in hand with the customer experience we aim to deliver. Completing projects ahead of schedule, offering complimentary delivery, and keeping the ordering process streamlined all reinforce the reliability our clients expect. Our involvement in community organizations and sponsorships further strengthens brand recognition and trust.”What was your background before Minuteman Press?“Before Minuteman Press, Martin served as a police officer, and Tamika worked in education before moving into real estate. Those roles taught us discipline, clear communication, and strong relationship-building skills, which now play a major part in how we operate and grow our business. In addition to our primary careers, we operate a real estate investment company focused on renovating properties in low-income neighborhoods. Our mission has been to provide quality housing and contribute positively to the communities we serve.”What are the top reasons you chose Minuteman Press?“We chose Minuteman Press because we were ready for a career transition and wanted to build something together after years of working opposite schedules. The opportunity to combine entrepreneurship with a structured support system was highly appealing. The comprehensive training program, experienced field representatives, and proven operational systems gave us confidence as first-time owners in the print industry. Our Field Representative, Tom Ganoe, has offered valuable guidance in both marketing strategy and production decisions. Our Regional VP, Steve Szymanski, provides practical operational insight that has helped us navigate challenges with clarity and confidence. Additionally, the strength of the established brand reputation, the approved vendor network, and access to predesigned marketing resources have allowed us to operate efficiently and strategically from the start.”What has the training and support from Minuteman Press been like for you?“The training and support have been reliable and well-structured. The FLEX software tutorials make it easy to find answers quickly and keep our operations running smoothly. In addition to the technical resources, having access to advisors who understand both print production and business management has helped shorten the learning curve. Altogether, the combination of technical guidance and practical business support has played an important role in our development and steady growth.”How would you best describe your business community? How are you active?“Libertyville has a very supportive business community where relationships truly matter. We stay active by participating in both our local and county Chambers of Commerce and by being members of BNI. Being part of these groups has helped us build meaningful relationships that extend well beyond quick introductions. These ongoing networking efforts strengthen trust and help us build genuine relationships with other local business owners. Strong relationships have been essential to our success, because clients naturally prefer to work with people they know, like and trust.”What are your high-demand products, and how did you build your client base from first orders to repeat business?“Digital printing and direct mail represent our highest demand services. We identified these areas by analyzing FLEX reports and studying consistent purchasing trends among clients. Rather than dividing attention equally across every product category, we focus marketing efforts on services that deliver the greatest demand and measurable value.Collaboration and education are also central to our process. We guide clients on mailing formats, paper selection, and effective calls to action so that their printed materials produce meaningful results. Lastly, quality control remains a top priority. If an error occurs, we take full responsibility and resolve it promptly. That level of accountability fosters long-term trust and encourages repeat business.”What are the biggest rewards of owning your business?“One of the most meaningful professional rewards has been earning referrals from clients. When someone recommends our business, it reflects their confidence in our work and the way we operate. It’s also gratifying to see the materials we produce contribute to successful events and marketing efforts throughout the community. On a personal level, business ownership has strengthened our ability to work as a team and pushed us out of our comfort zones. We’ve learned to lean into our individual strengths—Martin leading operations and production, and Tamika focusing on marketing and community partnerships. This is when our business operates most effectively.”What advice do you have for others?“Keep your marketing simple and consistent. Commit fully to the Internet Marketing Program and approach networking with clear intention. Purchasing decisions are built on trust, so focus on building relationships before expecting results. Effective networking also requires structure—follow-up communication, an organized database, scheduled one-to-one meetings and a mindset centered on providing value. When relationships are built with consistency and purpose, long-term growth naturally follows.”What is next for your business?“We’ve outgrown our current space and are actively searching for a larger location. This expansion will strengthen our direct mail services and allow us to invest in additional mail‑processing equipment to handle larger campaigns. The added space will also improve workflow, increase production efficiency, and create opportunities to introduce new services that align with our long-term vision.As we grow operationally, we remain equally focused on expanding our community impact. We are committed to giving back and strengthening our support of nonprofit organizations in meaningful and sustainable ways. Our goal is to continue building a business that not only serves clients with excellence but also contributes positively to the Libertyville community.”&nbsp;Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>

Minuteman Press franchise owners Martin & Tamika Neal, Libertyville, IL.

Minuteman Press franchise owners Tamika and Martin Neal have successfully built their business from the ground up since their grand opening in 2022. How did they do it?

Minuteman Press Franchise Owners Tamika & Martin Neal Celebrate 4 Years in Libertyville, IL

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For 40 years, the Misenheimer family has built more than just a successful&nbsp;<a href="https://minutemanpressfranchise.com">Minuteman Press franchise</a> in Newburyport, Massachusetts—they’ve built a legacy rooted in hard work, relationships, and community. What began in May of 1986 with Sumner and Dottie Misenheimer taking a leap of faith has grown into a second-generation family operation led by sisters Nikki and Kim, who quite literally grew up inside the business. From after-hours collating sessions as kids to carrying forward the values their parents instilled, the Misenheimer family’s journey is a testament to dedication, adaptability, and the lasting impact of serving customers with care and consistency.What does it mean to you and your family to reach 40 years in business?&nbsp;Nikki:&nbsp;“Reaching 40 years in business feels pretty awesome! This business has been a constant in our lives—it’s where Kim and I grew up, learned responsibility, and built relationships. When I think about the last 40 years, I feel a mix of gratitude and pride. There were certainly challenging times, but there’s something special about being part of something that has stayed rooted in the community for so long.”Kim:&nbsp;“It is a mix of pride and disbelief to be honest. To be a part of something for 40 years is unbelievable, and then when you add that this is our family business, it is even more so. To see something grow from the ground up is an amazing experience.”How did your family first get started with Minuteman Press?Sumner:&nbsp;“After nearly 20 years of employment in manufacturing, I could not resist a nagging urge for independence, stability and success on my own. I dug deep and found many franchise opportunities. Of them all, Minuteman Press stood out, and I liked everything they presented—a franchise that could provide all I needed to know. MPIHQ was a partner I knew I needed to have to succeed.”“In 1986, with two small kids, house, mortgage and super supporting wife, we took the leap. Dottie and I put it all on the line, I quit my job and opened store 117.” -Sumner MisenheimerWhat do you remember most from those early days?&nbsp;Sumner:&nbsp;“We found we were in a business the allowed enough flexibility to enjoy our family time. Weekends, school events and those ‘can't-miss’, once-in-a-lifetime events. Dottie and I agree that our fondest memories are happening now, watching Nik and Kim shine at what they do, who they have become. Considering all that though nothing is funnier than the after-hours family ‘collating’ sessions over pizza and soda.”What was it like growing up in the family business?Nikki:&nbsp;“Growing up in the business was just part of life. Kim and I would come in as kids and help with whatever we could—collating, numbering, working on the booklet maker. I officially joined the business in 2004, and Kim joined in 2013. It wasn’t necessarily a lifelong plan for me from the beginning, but over time it became clear how special it was to be part of something our family built.”Kim:&nbsp;“We have memories of walking endlessly around a huge table, collating what felt like thousands of sheets of paper together. Or just sitting in our parent’s office doing crafts while they were working. Working in the business has not been a part of my long-term plan but when the opportunity came up, it felt like a natural move.”What was it like working and learning from your parents?&nbsp;Nikki:&nbsp;“Working with our parents has been one of the most meaningful parts of the journey. We learned not just the technical side of the business, but how to treat people—with respect, honesty, and consistency. They built strong relationships with customers, and that’s something we’ve carried forward. There’s also a deep sense of responsibility that comes with continuing something they started.”Kim:&nbsp;“Working with our parents has been both humbling and awe-inspiring. Seeing what goes on behind the scenes to make the business run every day has been eye-opening for me. The details that clients don’t see and the work that goes into a job is amazing to be a part of. The commitment and work ethic our parents have is something we strive to replicate.”How has your business evolved over the years?&nbsp;Nikki:&nbsp;“The business has evolved a lot—from more traditional print work in the early days to a much broader range of services today. Technology has changed how we operate, but the core idea hasn’t: helping our customers market and communicate through print. What excites me most today is continuing what we’ve been doing, creating strong relationships and providing reliable service. There’s always something new to learn and improve.”How has this business woven itself into your family’s / community’s story?Nikki:&nbsp;“I lived with my parents when I first started at 22. I came home with books to be GBC punched, the supplies, and the GBC punch to work on after supper. And my parents were like, huh, okay. Maybe they realized then that I’d be a good candidate for second-generation.”Kim:&nbsp;“We like to say that at Minuteman Press, we are like the show Cheers. We know our clients’ names, their families, and we are genuinely interested in how they are doing. We have clients we have worked with from their bridal shower and wedding to the birth of their first children. That is an honor to be a small part of major life events. We are also active in the community through the Rotary Club and supporting non-profit organizations.”What moments remind you how you’ve stayed committed to your business and your community for four decades?Nikki:&nbsp;“Newburyport has changed a lot. But it still has a small town feel to it, and the people are very community oriented. During the pandemic, we had customers order things that I knew they didn’t really need at the time, but they ordered just to help us keep the lights on. That’s pretty rare and we’re grateful for them!”Kim:&nbsp;“As I mentioned, being chosen to be a part of someone’s major life events is an honor, and the fact that our clients choose us over shopping online is a compliment we don’t take for granted.”Are there any fond memories with long-time customers you’d like to share?Nikki:&nbsp;“Too many to share here. Since most of our customers are other small businesses it’s been a neat little sense of camaraderie- despite different industries, a lot of small businesses face the same ups and downs and leaning on one other shows a behind the scenes spirt that not everyone gets to see.”Kim:&nbsp;“My favorite is doing birthday posters and books for clients. We have someone we have done birthday books for every year for all three of her grandchildren. To see them grow up and hear their stories behind the pictures is incredible.”After 40 years, what traditions or everyday moments still bring you joy inside the shop?Nikki:&nbsp;“I think when a customer is super happy, or we help them with a rush job, little things like that.”Kim:&nbsp;“When a customer tells us that what we have produced for them is exactly what they pictured.”If you could thank your younger self and the people who helped you along the way, what would you say?Nikki:&nbsp;“I would say to myself, thanks for working hard. Learning to work with family can be a whole different set of skills than working with non-family. Also, thank you for making a lot of mistakes—without them I couldn’t have learned what not to do. For my family, thanks for being patient with me, for letting me make all those mistakes, and for supporting me and my decisions. And then of course I am grateful for my coworkers and customers—I have so much appreciation for their hard work and support of small businesses like ours.”Kim:&nbsp;“I would say thank you for giving me an opportunity given to very few. A family business is special, and I am honored to be a part of it.”What advice do you have for other owners looking to replicate your success and longevity?Sumner: “First and foremost, we would encourage all owners, and especially new owners to embrace the resources that MPIHQ provides. They are paid partners. They are at the vanguard of the industry, therefore so are you. Most important of all, don't just measure your success by financial gain. It's the ability to look back over 40 years and realize a secure lifestyle, successful family and pride in accomplishment. This is what counts—money is great, but success is everything else!”Nikki:&nbsp;“Show up. Work hard. Have fun. Surround yourself with people who motivate you, who make you want to succeed not just for yourself, but for them.”Kim:&nbsp;“Customer service is key.”Is there anything else you’d like to share?Nikki:&nbsp;“Just how grateful I am to be a part of a second-generation family-run small business with my parents and my sister.”For more information on Minuteman Press in Newburyport, MA, visit&nbsp;<a href="https://minuteman.com/us/locations/ma/newburyport/">https://minuteman.com/us/locations/ma/newburyport/</a>&nbsp;Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>&nbsp;

The Misenheimer Family celebrates 40 years for their Minuteman Press franchise in Newburyport, MA.

For 40 years, the Misenheimer family has built more than just a successful Minuteman Press franchise in Newburyport, MA-they've built a legacy rooted in community.

Minuteman Press Franchise Celebrates 40 Years Across Two Generations

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Jorge and Kathy Cruz purchased their <a href="https://minutemanpressfranchise.com">Minuteman Press franchise</a> in Concord, NC in September 2024 from retiring owners Pat and Christine McGroder, who had built the business over a decade of steady growth. Since taking over, the Cruzes have accelerated that momentum, earning a place in the Minuteman Press International President’s Club in 2026 by surpassing $1 million in gross sales for 2025. Jorge brings 27 years of corporate leadership experience from Aspect Software, where he led teams across Development, Consulting, Sales, Marketing, and Professional Services. Reflecting on the transition, he explains, “This business isn’t about print; it’s about creating solutions that help businesses grow. It’s about solving problems, building relationships, and leading a team… Minuteman Press gave me the perfect platform to continue that mission in a more personal, entrepreneurial way.” Kathy, his partner in both life and business, brings a complementary background as a Social Worker and Project Manager, with strengths in optimizing processes and driving operational excellence. When asked why they chose the franchise, Jorge points to three key factors. “First, the culture and people… everyone we met had long tenures and genuine passion for helping franchise owners succeed.” He adds, “Second, the franchise model… this is not a commodity business; it is a solutions business.” Finally, he highlights the balance of support and independence: “Minuteman Press provides the best of both worlds… exceptional systems, training, and tools while empowering owners with flexibility and autonomy.” Their growth strategy has been both disciplined and innovative. Jorge shares, “We significantly increased our investment in digital marketing and SEO… which now drive approximately 20–25% of our business, bringing in 3–4 new customers per day.” They also doubled their Google reviews to over 536 with a 5.0-star rating. Customer experience sits at the center of everything they do. “Our internal motto is ‘We Print Happiness,’ and it guides everything we do,” Jorge says. “Every interaction is an opportunity to create a positive, memorable experience.” Networking and community engagement have also fueled their success. “We expanded our presence in BNI and created a hybrid business development role… delivering an exceptional return on investment,” he explains. “Community involvement is deeply important to Kathy and me… supporting mental health organizations and local nonprofits while building meaningful relationships.” The transition from the previous owners was handled with care and respect. “Chris and Pat built an amazing business… they stayed on to guide us through operations and relationships,” Jorge shares. Today, about 85% of the original team remains. “We focused on listening, learning, and earning trust,” he adds. Reaching the President’s Club milestone carries special meaning. “It is truly an honor and incredibly humbling… this achievement belongs to our entire team,” Jorge says. “It represents the positive impact we’ve had—helping small businesses grow and making a meaningful difference in people’s lives.” Looking at their product mix, apparel and embroidery have become major drivers, now accounting for over 20% of revenue. “Kathy has done an exceptional job expanding apparel programs, including company stores and branded merchandise,” Jorge notes. They also see strong growth potential in direct mail and wide-format printing. Their connection to the local community remains a cornerstone of their business. They are active members of the Cabarrus Chamber of Commerce, BNI, and the Latin American Chamber of Commerce Charlotte. “Helping small businesses succeed… is one of the most rewarding aspects of what we do,” Jorge says. When asked about the rewards of ownership, Jorge reflects, “The greatest reward is the impact we have on people’s lives… we don’t just print products, we help people tell their stories and build their dreams.” For other franchise owners, his advice is clear: “Never compromise on service and quality… invest in your team… introduce change thoughtfully… and embrace growth opportunities like apparel and promotional products.” Grateful for the support of Minuteman Press International and the franchise community, Jorge and Kathy are confident in what lies ahead. “We often say we wish we had done this sooner… this truly feels like where we are meant to be.” With their guiding philosophy—“We Print Happiness”—they remain focused on serving their customers, growing their business, and making a lasting impact in Concord for years to come.<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>

Jorge and Kathy Cruz, Owners, Minuteman Press Franchise, Concord, NC.

Minuteman Press franchise owners Jorge and Kathy Cruz carry printing business legacy forward and write their own chapter for Minuteman Press in Concord, NC.

Minuteman Press Franchise Grows with Cruz Family in Concord, NC

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CHICAGO &amp; LYONS, Ill. – In January of 2024, Lora Noel purchased her <a href="https://minutemanpressfranchise.com">Minuteman Press franchise</a> in Lyons, IL. Lora’s daughter Emily has been by her side the entire time and helps her manage the business. Lora says, “I can’t believe it has been two years already! Personally, I feel we’ve made a smooth transition. Clients old and new were very accepting and welcoming. They made us feel great about our decision to become Minuteman Press owners. We certainly feel accomplished.”Over the past two years, Lora, Emily, and team have grown&nbsp;<a href="https://minuteman.com/us/locations/il/lyons/">Minuteman Press in Lyons</a> through customer service, coming through for her clients, and marketing. Lora shares, “We have found that providing personalized customer service helps bring referrals and Google reviews.&nbsp; We go above and beyond to produce and deliver last minute/odd requests. Investing in the MPIHQ Internet Marketing Program is worth it as it’s helped us grow in our community.”Lora continues, “We have many small businesses and non-profit organizations in our area. We have become friends with other local business owners in Lyons, and we tend to help and promote each other. Making small nonprofit donations of some print helps with advertising.&nbsp; Joining our local Chamber of Commerce and other small business networking organizations has also been a plus for our business.”On the product side, Lora adds, “We are currently receiving a lot of wide format orders for banners, outdoor signage, and yard signs. Our in-house apparel is taking off.&nbsp; We’re also fulfilling custom die-cutting orders for customers such as refrigerator-shaped business cards and corrugated flowers for a zoo garden. Offering quick turnaround and delivery service has been beneficial in keeping our customers coming back to order more.”Journey to Minuteman PressPrior to Minuteman Press, Lora says, “I started out in retail and worked my way up into management.&nbsp; I stepped away to focus on family and helped start an electrical business with my husband.&nbsp;My husband passed away three years ago, so I started looking into purchasing a business of my own.&nbsp;Minuteman Press became an opportunity that I am grateful for every day.”Lora shares how Minuteman Press was the right fit for her. She explains, “The first reason I chose Minuteman Press is the location couldn’t have been closer to my house, as it’s just three blocks away. Another reason I chose to buy this location is because the business was already successful. The previous owner, Steve, is an amazing mentor and he still works in the business on our team.&nbsp; I also get to be my own boss and can be available for my children.”The training and support have also been huge for Lora over the past two years. She says, “The initial training was very thorough. Trainers were always available to answer questions. Our local regional team, Steve and Tom, are consistently checking in with us and they are super quick in answering our questions. FLEX is a very useful tool and program; it certainly makes running this business much smoother.”Rewards &amp; What’s Next?When asked about the rewards of owning her business, Lora says, “I am full of pride for what we have accomplished these last two years.&nbsp; Offering more services to our clients was one of my top goals to build the business. Personally, working with my daughter Emily and being available for my other four kids was super important to me. I want to set a good example for my kids.”Lora’s advice for others is tried and true: “Kindness sure goes a long way. When you make a mistake, admit it, fix it, and make the customer happy. Also, be patient and give guidance. When we collaborate and listen, we can better fulfill our customers’ needs.”What’s next for Minuteman Press in Lyons? Lora answers, “We are always staying on top of new trends and adapting.&nbsp; Once we master one service, we look to master another. In addition, our goal is to try to beat last year’s monthly sales, with a goal of 25% year-over-year growth each month.”Lora concludes, “One last thing I want to share is this: Always be friendly outside the shop. Make friendships everywhere you go. Someone always needs a print job, and they should know who to contact.”Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>&nbsp;

Minuteman Press Franchise, Lyons, IL. L-R: Steve, Devin, Emily Noel (Manager), and Lora Noel (Owner)

In January of 2024, Lora Noel purchased her Minuteman Press franchise in Lyons, IL. Lora's daughter Emily has been by her side and helps her manage the business.

Minuteman Press Franchise in Houston Continues 35-Year Legacy; New Owners Join President's Club

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