Minuteman Press International

In February of 2022, Tamika and Martin Neal opened the doors of the brand-new Minuteman Press franchise in Libertyville, IL. Four years since their grand opening, Tamika and Martin have successfully built their business from the ground up. How did they do it?&nbsp;In the following interview, Tamika and Martin share their journey to Minuteman Press, how they’ve grown the business, giving back to the community, and why this journey to entrepreneurship means so much to their family.What does this four-year milestone mean to you?“Reaching four years in business is a significant accomplishment for our family and our company. We opened our Minuteman Press center in Libertyville, Illinois, as a brand-new location in a highly competitive print market. Building a business from the ground up, in a community with no existing relationships, required resilience, consistency, and a clear vision for the type of company we wanted to build.We also launched during the pandemic and welcomed a new baby during that same season of life. Balancing business ownership and parenthood during uncertain times stretched our capacity in unexpected ways. Those challenges ultimately strengthened both our leadership skills and our partnership. Growing steadily through those early obstacles reinforced our belief in discipline, faith, and hard work. We take pride in the reputation we have established and the loyal client base we have built over the past four years.”How have you accomplished consistent growth since opening?“Our growth has been intentional and strategic from the very beginning. We committed to focusing on three foundational pillars: exceptional customer service, high-quality production, and consistent visibility in the community. For example, every order is handled with careful attention to detail, clear communication, and proactive problem-solving. In the print industry, small details have a significant impact. File preparation, paper selection, color accuracy, and finishing options all influence the final result. By educating customers and guiding them through these decisions, we ensure that their materials are not only printed correctly but also positioned to function as effective marketing tools.Marketing and networking have been key drivers of our expansion. Through our participation in the Internet Marketing Program, we’ve steadily increased our investment in step with revenue growth. Aligning marketing efforts with sales performance helps maintain momentum, strengthen brand visibility, and support sustained growth. A strong online presence also ensures that when businesses search for printing and direct mail services, our company stands out as a trusted local resource.Beyond digital visibility, we remain active members of two BNI chapters and our local Chambers of Commerce. Regular networking events and scheduled one-to-one meetings allow us to strengthen relationships within the business community. We also execute targeted direct mail campaigns to businesses in specific industries. As printing professionals, we believe in demonstrating the power of print by integrating it strategically with digital marketing to create consistent brand exposure. In addition, we intentionally practice gratitude by including thank you cards with every order, sending holiday greetings, and recognizing top customers. Customer retention is just as important as acquisition, and genuine appreciation builds long-term loyalty.”Specifically, what are the keys to your sales growth?“Several key factors have contributed to our growth. We’ve stayed committed to producing consistent, high-quality work, supported by a disciplined networking approach that keeps us connected with local business leaders. Continued investment in both digital and print marketing has also helped us maintain strong visibility within the community.These efforts work hand in hand with the customer experience we aim to deliver. Completing projects ahead of schedule, offering complimentary delivery, and keeping the ordering process streamlined all reinforce the reliability our clients expect. Our involvement in community organizations and sponsorships further strengthens brand recognition and trust.”What was your background before Minuteman Press?“Before Minuteman Press, Martin served as a police officer, and Tamika worked in education before moving into real estate. Those roles taught us discipline, clear communication, and strong relationship-building skills, which now play a major part in how we operate and grow our business. In addition to our primary careers, we operate a real estate investment company focused on renovating properties in low-income neighborhoods. Our mission has been to provide quality housing and contribute positively to the communities we serve.”What are the top reasons you chose Minuteman Press?“We chose Minuteman Press because we were ready for a career transition and wanted to build something together after years of working opposite schedules. The opportunity to combine entrepreneurship with a structured support system was highly appealing. The comprehensive training program, experienced field representatives, and proven operational systems gave us confidence as first-time owners in the print industry. Our Field Representative, Tom Ganoe, has offered valuable guidance in both marketing strategy and production decisions. Our Regional VP, Steve Szymanski, provides practical operational insight that has helped us navigate challenges with clarity and confidence. Additionally, the strength of the established brand reputation, the approved vendor network, and access to predesigned marketing resources have allowed us to operate efficiently and strategically from the start.”What has the training and support from Minuteman Press been like for you?“The training and support have been reliable and well-structured. The FLEX software tutorials make it easy to find answers quickly and keep our operations running smoothly. In addition to the technical resources, having access to advisors who understand both print production and business management has helped shorten the learning curve. Altogether, the combination of technical guidance and practical business support has played an important role in our development and steady growth.”How would you best describe your business community? How are you active?“Libertyville has a very supportive business community where relationships truly matter. We stay active by participating in both our local and county Chambers of Commerce and by being members of BNI. Being part of these groups has helped us build meaningful relationships that extend well beyond quick introductions. These ongoing networking efforts strengthen trust and help us build genuine relationships with other local business owners. Strong relationships have been essential to our success, because clients naturally prefer to work with people they know, like and trust.”What are your high-demand products, and how did you build your client base from first orders to repeat business?“Digital printing and direct mail represent our highest demand services. We identified these areas by analyzing FLEX reports and studying consistent purchasing trends among clients. Rather than dividing attention equally across every product category, we focus marketing efforts on services that deliver the greatest demand and measurable value.Collaboration and education are also central to our process. We guide clients on mailing formats, paper selection, and effective calls to action so that their printed materials produce meaningful results. Lastly, quality control remains a top priority. If an error occurs, we take full responsibility and resolve it promptly. That level of accountability fosters long-term trust and encourages repeat business.”What are the biggest rewards of owning your business?“One of the most meaningful professional rewards has been earning referrals from clients. When someone recommends our business, it reflects their confidence in our work and the way we operate. It’s also gratifying to see the materials we produce contribute to successful events and marketing efforts throughout the community. On a personal level, business ownership has strengthened our ability to work as a team and pushed us out of our comfort zones. We’ve learned to lean into our individual strengths—Martin leading operations and production, and Tamika focusing on marketing and community partnerships. This is when our business operates most effectively.”What advice do you have for others?“Keep your marketing simple and consistent. Commit fully to the Internet Marketing Program and approach networking with clear intention. Purchasing decisions are built on trust, so focus on building relationships before expecting results. Effective networking also requires structure—follow-up communication, an organized database, scheduled one-to-one meetings and a mindset centered on providing value. When relationships are built with consistency and purpose, long-term growth naturally follows.”What is next for your business?“We’ve outgrown our current space and are actively searching for a larger location. This expansion will strengthen our direct mail services and allow us to invest in additional mail‑processing equipment to handle larger campaigns. The added space will also improve workflow, increase production efficiency, and create opportunities to introduce new services that align with our long-term vision.As we grow operationally, we remain equally focused on expanding our community impact. We are committed to giving back and strengthening our support of nonprofit organizations in meaningful and sustainable ways. Our goal is to continue building a business that not only serves clients with excellence but also contributes positively to the Libertyville community.”&nbsp;Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=minuteman-press-franchise-owners-tamika-martin-neal-celebrate-4-years-2731668" target="_blank" rel="nofollow">https://minutemanpressfranchise.com</a>

Minuteman Press franchise owners Martin & Tamika Neal, Libertyville, IL.

Minuteman Press Franchise Owners Tamika & Martin Neal Celebrate 4 Years in Libertyville, IL

1851 Franchise

Minuteman Press franchise owners Tamika and Martin Neal have successfully built their business from the ground up since their grand opening in 2022. How did they do it?

This brand page has been paid for by MINUTEMAN PRESS INTERNATIONAL. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

minuteman-press-franchise-owners-tamika-martin-neal-celebrate-4-years

FRANCHISE INFORMATION

Why Franchise With Minuteman Press

Why Customers Love Minuteman Press

Top 5 Reasons to Buy

Eyes on Expansion

Franchisee Highlight

Learn

Visit Website

MINUTEMAN PRESS INTERNATIONAL

Facebook

Instagram

LinkedIn

Twitter

YouTube

SOCIAL MEDIA

Minuteman Press Franchisee Buys Two Independent NY Print Shops & Grows

Minuteman Press Franchise Owner Eric Shank Recognized at World Expo

Minuteman Press Franchise Owners Across Florida Build Momentum

MINUTEMAN PRESS INTERNATIONAL MOST READ STORIES

1851 LOGIN

GROWTH CLUB LOGIN

ABOUT MINUTEMAN PRESS INTERNATIONAL

CONTACT MINUTEMAN PRESS INTERNATIONAL

facebook

instagram

twitter

linkedin

youtube

First Name

Last Name

Email

Phone

Zip Code

Comments

Own a Minuteman Press Franchise

AMHERST, N.Y. &amp; BUFFALO, N.Y. –&nbsp;Following an aggressive growth through acquisitions strategy,&nbsp;<a href="https://minutemanpressfranchise.com/">Minuteman Press franchise</a> owner Wes Froebel has achieved President’s Club status. Wes first purchased Minuteman Press in Buffalo, NY in November of 2017, and has owned his second center in Amherst, NY since September of 2020. For the year ending 2025, Wes achieved over $1 million in gross sales at his Amherst location.At&nbsp;<a href="https://minuteman.com/us/locations/ny/williamsville/">Minuteman Press in Amherst</a>, Wes acquired two independent printing businesses that helped him more than double his gross sales in 2025 and reach the President’s Club mark. This included a record sales month in September of 2025 following those key acquisitions. Wes also completed another acquisition for&nbsp;<a href="https://minuteman.com/us/locations/ny/buffalo/">Minuteman Press in Buffalo</a> to further expand his footprint and grow his client base.Wes shares, “We were fortunate to find three independent print shops whose owners were ready to retire, and I took the opportunity to acquire all of them. Adding their clients to our book of business has significantly increased our sales volume and expanded our team. We also moved into a larger facility to accommodate new equipment and additional staff. We are now operating with 5,600 square feet and may need to expand into the neighboring suite in the coming months.”“Each acquisition is unique, but overall, we’ve gained high-profile clients, talented staff members, and equipment we didn’t previously have. Another major benefit is cost consolidation. By merging facilities, we reduce total rent, utilities, duplicate equipment leases, and in some cases overlapping payroll—typically the retiring owner’s salary.” –Wes FroebelHere is a recap of the three acquisitions Wes completed in 2025:May 2025: Acquisition of 40-year business Minute Print from retiring owner Penny Cutler.&nbsp;At the time of the acquisition, Penny shared, “Joining the Minuteman Press network provides us with access to cutting-edge technology and a wider range of marketing solutions. This is a win-win for our loyal customers and our dedicated team.”July 2025: Acquisition of 18-year business Caboodle Printing from retiring owner Gary Wodarczak.&nbsp;Caboodle Printing has been listed along with Minuteman Press on the Business First's Largest Buffalo Printers List, making this a key acquisition for Wes. At the time of the acquisition, Wes said, “Caboodle Printing has a long-standing reputation for quality and customer service, and we are thrilled to welcome their team and expertise.” Gary echoed Wes’ sentiments, saying, "This is a win-win for our loyal customers and our dedicated team."August 2025: Acquisition of 38-year business XOAR Communications from retiring owner Matthew Taylor.&nbsp;Completing his third acquisition in four months, Wes said, “I’ve always been in growth mode. XOAR’s reputation for quality and customer care aligns perfectly with our mission.” For his part, Matthew added, “We’re gaining access to Minuteman Press' innovative technology and additional products and services, all while maintaining the personalized service our clients have come to trust. It’s a win-win for everybody.”Value of AcquisitionsWes says, “Many clients are loyal to their current printer because they’re accustomed to the process, pricing, quality, and service. Winning new clients from competitors can be difficult unless those competitors make mistakes. By acquiring a business, you inherit established relationships, files, and pricing history, which helps retain the majority of clients. Additionally, we can offer more products and services than many independent shops—such as apparel, promotional items, and wide-format printing—which allows us to grow sales with acquired clients simply by expanding their options.”Wes also gives credit to now-retired Regional VP and Minuteman Press legend Jim Galasso, saying, “I want to give credit to our former RVP Jim Galasso for his amazing support and help in reaching out to printers in our market to see if they wanted an exit strategy. Jim was a huge help in these negotiations.”Top 3 Keys to Smooth AcquisitionsBased on his experience and knowledge gained from these acquisitions, Wes shares the following advice:<ol><li>“Ensure the selling owner stays on for a transition period, if feasible.&nbsp;I present it to clients as a merger rather than a buyout, which reassures them that most things will remain the same. I also keep pricing and services consistent at first to minimize disruption while building relationships.</li><li>Conduct thorough due diligence. Make sure client databases and art files are organized and accessible. Often, critical information is in the seller’s head rather than in a proper database or spreadsheet.</li><li>Plan staffing, carefully.&nbsp;Even if you intend to retain all employees, some may not want to continue under new leadership, relocate, or may choose to retire. Without proper planning, you could end up short-staffed.”</li></ol>Quick HitsBackground: “I spent 25 years in technology sales before deciding to buy a business. I was drawn to Minuteman Press because their franchise model isn’t overly restrictive, allowing me to leverage my own experience and strengths within their framework. Each Minuteman Press location is unique—we’re not cookie-cutter businesses forced to follow a rigid handbook. I also appreciate that royalties are capped, which makes the model more sustainable.”Growing the Business, Aside from Acquisitions: “We invest significantly in Minuteman’s Internet Marketing Program, which makes it easy to track new client inquiries. We also participate in networking groups, send bi-monthly email blasts, and maintain an active presence across social media platforms. Clients can’t buy from you if they don’t know you exist, so we focus on visibility and consistently remind clients of the “other” services we provide beyond traditional printing—such as laser engraving, signage, apparel, and promotional goods.”Advice for Others: “Having a strong staff is critical—it allows you to work on&nbsp;your business rather than in&nbsp;it. If you’re running presses, designing, or handling all customer service yourself, you’re not out selling or pursuing acquisitions. Also, don’t buy new equipment until you have a solid market for it. Spending $30,000 or more on a machine that rarely gets used doesn’t help your business.”Final Thoughts:&nbsp;“We are actively exploring additional acquisitions in 2026, as several competitors are nearing retirement.”Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>&nbsp;

Minuteman Press Franchise Owner Wes Froebel at his center in Amherst, NY.

Minuteman Press franchise owner Wes Froebel drives growth through strategic acquisitions in Upstate New York. Wes owns Minuteman Press in Amherst and Buffalo, NY.

Minuteman Press Franchise Owner Wes Froebel Grows Through Acquisitions

minuteman-press-franchise-owner-wes-froebel-drives-growth-through-strategic-acquisitions-in-upstate-new-york

Minuteman Press franchise owners Elena Galkina and her son Vlad Galkin, Santa, Clara, CA.

Minuteman Press Franchise Review: Elena Galkina & Vlad Galkin

minuteman-press-franchise-review-elena-galkina-vlad-galkin

Minuteman Press franchise owners Shane, Carlene, and Steve Brunk, Treasure Coast, FL.

minuteman-press-franchise-owners-across-florida-build-momentum

Dennis and Debbie Murray are the owners of&nbsp;<a href="https://minuteman.com/us/locations/tx/galveston/">Minuteman Press in Galveston, Texas</a> since February of 2024. As they celebrate two years in business, Dennis talks about making a career change from electrical engineering and the oil and gas industry to printing, why he chose to own a&nbsp;<a href="https://minutemanpressfranchise.com">Minuteman Press franchise</a>, and growing the business.Prior to Minuteman Press, Dennis shares, “I started my career as an electrical engineer and eventually transitioned into executive corporate compliance within the oil and gas industry. My wife Debbie owned and operated her private practice as a physical therapist specializing in balance and neurological care. We chose Minuteman Press for the business hours (work life balance away from corporate demands – hours, travel, work demands, etc.); Minuteman Press’ track record and reputation in franchising and the printing industry; and leveraging previous printing and computer/software experience I had when I worked for USA Today while going to college.”The training and support were huge factors in helping Dennis feel comfortable with the business. He says, “The initial training helped us get a quick start in the business. The training included classroom training via Zoom and then hands-on setup by the field representatives at our location.&nbsp;Both were invaluable to our early and ongoing success.&nbsp;The support team at Minuteman Press is amazing.&nbsp;There has never been a time when our issues were not resolved, or our questions were not completely answered. Minuteman Press is always available to help us.”On growing the business, Dennis shares, “I've been running this business for two years now, and I truly believe my success comes down to a few key things. First and foremost, it's all about adding real value to every customer, making sure they get more than they expect. You've got to separate yourself from the competition; otherwise, you're just another option. Referrals have been huge for us; they're such a crucial part of our multi-pronged marketing strategies.Dennis continues, “Repeat business is absolutely a key factor; loyal customers are what keep the doors open. We've been fortunate to take advantage of this close, tight community around us, where word travels fast. Positive feedback from clients keeps us motivated and brings in new faces.”He adds, “Having a graphic designer right here on site has made a world of difference in keeping our branding sharp and consistent. I always tell my team to take the time for outstanding customer service and to go that extra mile; it pays off every time. And none of it would work without great teamwork, trusting each other, supporting one another, and growing through our mistakes. That's the foundation of everything we've achieved here.”Dennis concludes, “As with any other business, what you put into it is what you get out of it.&nbsp;We work hard but we couldn’t do it without the support from the local and corporate teams, a system to manage our business (Minuteman Press FLEX software), trade vendors that Minuteman Press provides, and brand recognition.”Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>&nbsp;&nbsp;

Minuteman Press franchise team, Galveston, Texas.

Dennis and Debbie Murray own the Minuteman Press franchise in Galveston, Texas. Dennis talks about making a career change from electrical engineering to printing.

Minuteman Press Franchise Owner Dennis Murray Talks Career Change to Printing in Galveston, TX

minuteman-press-franchise-owner-dennis-murray-celebrates-two-years-talks-career-change-to-printing-industry-in-galveston-tx

Jeff and Diana Merritt are the owners of the&nbsp;<a href="https://minutemanpressfranchise.com/">Minuteman Press franchise</a> in Salisbury, MD since March of 2010. Regional VP Bob Heimbuch presented Jeff and Diana with their Golden Minuteman Award celebrating 15+ years in business. Bob shares, “Through their continued marketing efforts and they're selfless approach to giving back to the community, the Merritts have enjoyed 15 years of continual growth.”In the following interview, Jeff shares his insights on community-building, generating customer referrals, and being a consistent business partner for clients of&nbsp;<a href="https://minuteman.com/us/locations/md/salisbury/">Minuteman Press in Salisbury</a>.Congrats on 15+ years in business! What are your keys to longevity and success?“Some of our keys to longevity are customer service, networking, and adapting to changes in the industry. In a time where outstanding customer service is becoming the exception and not the rule, we try to stay laser-focused on the best ways we can serve our customers. Networking is a great way to meet business owners that are looking for quality printing services and we are finding that more and more people want to shop local. For every problem, there is a solution, and we try to remain solution focused.”“We have a very high referral rate when it comes to acquiring new clients and getting repeat business. We are proud of the fact that our focus on customer service and doing right by our clients has been a key contributor to our success and longevity. We are consistent; we are reliable, and customers appreciate that more than anything.” -Jeff Merritt&nbsp;What changes have you’ve seen in 15 years?“The biggest change we’ve seen is the many different products that are available today vs. 15 years ago. Technology has changed quite a bit as well and we feel it is important to move and adapt with these changes. One thing that has remained consistent is that business-related printing remains a valuable commodity in our community for the past 15 years.”You are very active in your community. What does that mean to you to give back?“Being involved in the community is something we have always enjoyed. We started a nonprofit organization 18 years ago called Operation We Care, which supports our military and First Responders. We are members of many local civic groups and Chambers of Commerce. It is important to give back to the community and there are always areas of need. It’s a good feeling when you can help someone who might not be having their best day.”What is your background? What has the support from Minuteman Press meant to you?&nbsp;My background was in the service industry and business ownership/partnership of one type or another. Diana had some background in printing, so the transition was very easy for us. The support from Minuteman Press International has been excellent from the very beginning. We get calls from Bob Heimbuch to check and see how we are doing and anytime we have to reach out with a question or concern, it is handled immediately.”What are the biggest rewards of owning your business?“The biggest reward is building the business from where we started and getting it to where we are today. We have developed some amazing relationships along the way, and we are grateful for the opportunities we get and the people we meet.”What advice do you have for other owners?&nbsp;“I would say the best advice I can give is to show up every day and be ready to serve your customers. Use the resources that Minuteman Press has available and get out and network. People like to do business with people they know and respect. Get involved in your community, whether that is volunteering or starting a project of your own.”Is there anything else you’d like to share?“In closing, we are very happy we signed on with Minuteman Press. They have always been there to help when we needed it, and we look forward to what the future brings.”<figure class="image"><img src="https://images.1851franchise.com/fit-in/filters:format(webp)/story/editorarticle_editor-1765982351.jpg"></figure>Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at&nbsp;<a href="https://minutemanpressfranchise.com">https://minutemanpressfranchise.com</a>&nbsp;

Minuteman Press franchise owners Jeff & Diana Merritt, Salisbury, MD.

Minuteman Press franchise owners Jeff and Diana Merritt celebrate 15 years of community-driven success as printing business owners in Salisbury, Maryland.

Minuteman Press Franchise Owners Tamika & Martin Neal Celebrate 4 Years in Libertyville, IL

MORE STORIES LIKE THIS