Miracle Method Growing in Columbus and Expands to Larger Facility

As franchises begin to grow, they are able to expand their base of operations. This can mean an extended reach in a territory or, as is the case with Miracle Method franchisee Leo Sayles of Columbus, Ohio, it’s a development of the physical building itself.

Sayles is no stranger to the world of franchising. He grew up in a family that owned and operated a family grocery and pharmacy store. It was under this tutelage that he wanted to give operating his very own business a shot, so he got into the retail and convenience store business. Sayles was the director of operations for Dairy Mart chains for about 14 years before being welcomed to the Miracle Method family.

“I was looking for an opportunity to do some stuff on my own and wanted to stay away from the 24/7 world of retail,” Sayles said. “I didn’t have money to buy land or a building, and I always enjoyed remodeling projects for my home, so I started to look around for something similar to that.”

He originally owned a Surface Doctor franchise for about a year and half back in 1999, which was later bought by Miracle Method. And Sayles has decided to keep the business in the family as his wife, two daughters and son are involved.

What separates Sayles’ franchise apart from others is that he has expanded his business to include a showroom of different bathroom and kitchen components, such as tiling, sinks, shower enclosures and different safety features for the bathroom. This part of his business has gotten bigger since its humble inception.

“We used a portable display originally that we used at shows,” Sayles said. “We wanted to recreate what an actual kitchen or bathroom looks like so people can see what we do in full scale. That’s the main goal of the showroom—you can actually see and feel what you’re going to buy.”

Business has been going well for the Sayles family as they recently moved to a new building in September. The new facility is 9,600-square-feet and the showroom is three times bigger. To put that into perspective, he originally started out in a 1,200-square-foot building and their previous building was 7,000-square-feet.

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