Paris Baguette, the global franchise reviving the neighborhood bakery café concept in communities nationwide, follows a model and provides an experience like no other. For guests, the differentiators are clear. For franchise owners, the model offers a strong foundation for successful business growth.
“Paris Baguette teams throughout the system — and in neighborhoods nationwide — have repeatedly provided excellent service, an elevated atmosphere and unmatched quality of goods, that spreads joy with each guest that walks through our doors,” said Nick Scaccio, Chief Operating Officer. “Because of this, guests give an average satisfaction rating of 4.2 [out of five] — a leading statistic in our industry. We’re proud of the quality and experience we offer in each café, and we’re committed to maintaining it as we continue to scale.”
A key driver of guests’ affinity for Paris Baguette is the quality of their breads, cakes and pastries. With treats baked in-café daily and handcrafted beverages made to order, guests can rely on fresh, high-quality goods with each visit.
“Having really fresh products helps us to shine in the marketplace,” Scaccio said. “Guests know that everything is freshly made each day with the finest ingredients, and they trust that they will have a reliably delightful experience with each visit.”
Guests know that they can stop by Paris Baguette to connect over a coffee and pastry, satisfy a sweet craving or choose an artisan cake for a special occasion. The service that accompanies the product helps Paris Baguette thrive even more.
“We are able to consistently provide a great experience to the guests by ensuring that team members at all levels of Paris Baguette feel appreciated and supported,” said Michelle Jagroop, Chief People Officer at Paris Baguette.
Paris Baguette’s team members receive extensive training and have access to a strong infrastructure that supports them in excelling in their roles. From crafting expertly made pastries to engaging with guests in the café, team members understand that their contributions to the café are so much larger than themselves.
“Guest service is number one,” said Tina Lee, a Paris Baguette franchisee. “But there’s another layer that the guests don’t see. We work with our team members to make sure they feel and understand that the things they do are more than just a job. Their impact might feel small, but we want to convey to them that what they do is important, and it impacts the guest experience. The impact doesn’t start and stop when they come into work and end their shifts, and when they feel like part of a bigger mission, the impact is even stronger.”
When combined with the deep commitment Paris Baguette franchisees and team members share for the neighborhood bakery café atmosphere and experience, Paris Baguette rises to the top.
While Paris Baguette offers the training and ongoing support necessary for team members to provide a great experience in the cafés, it is the true commitment to the neighborhood bakery café model that exceeds expectations in a way even the greatest training program cannot.
Jim Wang, another Paris Baguette franchise owner, illustrates just how valuable this is. Wang shared that he and his teams prioritize guest care, ensuring friendly service, offering samples and maintaining a clean, welcoming space.
“Just a smile and a ‘thanks’ — that’s helpful, but we want to go deeper with our guests,” he said. Rather, Wang’s teams strive to treat each guest just as they would a close friend, family member or beloved neighbor.
To illustrate his commitment to this level of service, Wang shared a story of a unique case with a guest. A family had purchased a cake from his Paris Baguette for their child’s birthday party, but when they got it home, it wasn’t what they were expecting.
“They called us in the middle of the birthday party, and there was no question about whether we would make it right,” he said. “We offered to bring them a new cake, and we hand-delivered it in time for them to cut and enjoy it at the birthday party. It’s very important to me to go above and beyond like that.”
Later, that guest left a positive review on Yelp and shared the experience with their friends, and a mutual friend approached Wang about the scenario.
“It turns out that that family was a friend of a friend. They are members of our community — our neighbors,” Wang said. “We take care of every guest as we would our neighbors. You never know who you’re taking care of, and that positivity will always come back in some way, shape or form.”
To find out more information on costs to buy this franchise, please visit https://ownaparisbaguette.com or https://1851franchise.com/parisbaguette.
Paris Baguette
SPONSORED
With a focus on quality, community and genuine care, Paris Baguette creates a recipe for guest satisfaction, consistently maintaining an industry-leading rating among guests.
Paris Baguette, the global franchise reviving the neighborhood bakery café concept in communities nationwide, follows a model and provides an experience like no other. For guests, the differentiators are clear. For franchise owners, the model offers a strong foundation for successful business growth.
“Paris Baguette teams throughout the system — and in neighborhoods nationwide — have repeatedly provided excellent service, an elevated atmosphere and unmatched quality of goods, that spreads joy with each guest that walks through our doors,” said Nick Scaccio, Chief Operating Officer. “Because of this, guests give an average satisfaction rating of 4.2 [out of five] — a leading statistic in our industry. We’re proud of the quality and experience we offer in each café, and we’re committed to maintaining it as we continue to scale.”
A key driver of guests’ affinity for Paris Baguette is the quality of their breads, cakes and pastries. With treats baked in-café daily and handcrafted beverages made to order, guests can rely on fresh, high-quality goods with each visit.
“Having really fresh products helps us to shine in the marketplace,” Scaccio said. “Guests know that everything is freshly made each day with the finest ingredients, and they trust that they will have a reliably delightful experience with each visit.”
Guests know that they can stop by Paris Baguette to connect over a coffee and pastry, satisfy a sweet craving or choose an artisan cake for a special occasion. The service that accompanies the product helps Paris Baguette thrive even more.
“We are able to consistently provide a great experience to the guests by ensuring that team members at all levels of Paris Baguette feel appreciated and supported,” said Michelle Jagroop, Chief People Officer at Paris Baguette.
Paris Baguette’s team members receive extensive training and have access to a strong infrastructure that supports them in excelling in their roles. From crafting expertly made pastries to engaging with guests in the café, team members understand that their contributions to the café are so much larger than themselves.
“Guest service is number one,” said Tina Lee, a Paris Baguette franchisee. “But there’s another layer that the guests don’t see. We work with our team members to make sure they feel and understand that the things they do are more than just a job. Their impact might feel small, but we want to convey to them that what they do is important, and it impacts the guest experience. The impact doesn’t start and stop when they come into work and end their shifts, and when they feel like part of a bigger mission, the impact is even stronger.”
When combined with the deep commitment Paris Baguette franchisees and team members share for the neighborhood bakery café atmosphere and experience, Paris Baguette rises to the top.
While Paris Baguette offers the training and ongoing support necessary for team members to provide a great experience in the cafés, it is the true commitment to the neighborhood bakery café model that exceeds expectations in a way even the greatest training program cannot.
Jim Wang, another Paris Baguette franchise owner, illustrates just how valuable this is. Wang shared that he and his teams prioritize guest care, ensuring friendly service, offering samples and maintaining a clean, welcoming space.
“Just a smile and a ‘thanks’ — that’s helpful, but we want to go deeper with our guests,” he said. Rather, Wang’s teams strive to treat each guest just as they would a close friend, family member or beloved neighbor.
To illustrate his commitment to this level of service, Wang shared a story of a unique case with a guest. A family had purchased a cake from his Paris Baguette for their child’s birthday party, but when they got it home, it wasn’t what they were expecting.
“They called us in the middle of the birthday party, and there was no question about whether we would make it right,” he said. “We offered to bring them a new cake, and we hand-delivered it in time for them to cut and enjoy it at the birthday party. It’s very important to me to go above and beyond like that.”
Later, that guest left a positive review on Yelp and shared the experience with their friends, and a mutual friend approached Wang about the scenario.
“It turns out that that family was a friend of a friend. They are members of our community — our neighbors,” Wang said. “We take care of every guest as we would our neighbors. You never know who you’re taking care of, and that positivity will always come back in some way, shape or form.”
To find out more information on costs to buy this franchise, please visit https://ownaparisbaguette.com or https://1851franchise.com/parisbaguette.
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