Pool Scouts

<a href="https://www.linkedin.com/in/jaimeross/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=pool-scouts-franchisee-is-backed-by-20-years-in-franchise-management-and-luxury-real-estate-experience-2727089" target="_blank" rel="nofollow">Jaime Ross’</a> journey into franchising began right out of college with a career in management at ServiceMaster, where she spent 20 years supporting franchisee success through training, mentoring and coaching. After that, Ross transitioned to a successful career in real estate with Coldwell Banker. Her husband, Billy, spent 32 years working in management with Kroger management and was responsible for store budgets and managing people. Despite both of their successful careers, Ross and her husband decided it was time to pursue their dream of business ownership.&nbsp;When a&nbsp;<a href="https://poolscoutsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=pool-scouts-franchisee-is-backed-by-20-years-in-franchise-management-and-luxury-real-estate-experience-2727089" target="_blank" rel="nofollow">Pool Scouts</a> franchise became available in Memphis, Tennessee, they were immediately drawn to the opportunity. Through their initial research into the brand, the couple was impressed by the support offered by the corporate team and&nbsp;<a href="https://1851franchise.com/poolscouts/info">Pool Scouts’</a> modern branding.&nbsp;Since taking over the Pool Scouts franchise in June, Ross and her husband have focused on growing the business. They’ve invested in new equipment, provided extensive training for their technicians and improved customer communication. They are looking forward to helping pool owners in their community enjoy their pools without the stress and hassle that results from improper pool care.Ross took the time to chat with 1851 Franchise to discuss all of this and more. Here’s what she had to say.1851 Franchise: Frame your personal story for us. What did you do before franchising, and how did you decide franchising made sense for you?Jaime Ross:&nbsp;My career started in franchising. I worked for a franchise company, ServiceMaster, for about 20 years, serving in various management roles. I was responsible for franchisee success, including training, mentoring and coaching. After leaving that company, I became a real estate agent and broker, working for Coldwell Banker, which is also a franchise. My husband and I always wanted to own a business and, after looking around, we found an existing Pool Scouts business for sale. It seemed interesting and unique, fitting well with our backgrounds. We decided to buy it rather than start something from scratch.1851: What was your perception of franchising before becoming a franchisee, and what do you want people to know about franchising now that you are in it?Ross:&nbsp;I didn’t really understand franchising before I started working at ServiceMaster. Now, I see it as “business in a box.” With a good franchise company, you get a comprehensive system ready for implementation. As long as you do your due diligence and select the right brand, franchising can provide a solid foundation with established processes. This support allows you to focus on running and growing the business rather than creating systems from scratch.1851: What made you choose this brand? What excites you most about this company?Ross:&nbsp;Pools just make people happy. The only time people get upset about their pools is when it’s not the right color, or something’s broken, or they can’t use their pool. But that’s what we’re here for. We provide services and keep an eye on that pool and try to keep it from ever getting to that point.Pool Scouts stood out in particular because it targeted a luxury market, which I was familiar with from working in real estate. The brand’s modern imagery, colors and overall professionalism impressed us. During our due diligence, which lasted about three months, we were continually impressed by their presentations and responses to our questions. Their willingness to customize training for us, as we were buying an existing business, showed their flexibility and commitment to our success.1851: What’s your biggest accomplishment in this job?Ross:&nbsp;Since taking over in June, we’ve significantly grown the repair side of the business. We’ve revamped operations, invested in new equipment and provided additional training for our technicians. This has resulted in a 194% year-over-year increase for repairs for the month of June. We’ve also improved customer communication, ensuring immediate follow-ups after each service visit. This approach has enhanced customer satisfaction and engagement.1851: What’s your big goal this year?Ross:&nbsp;Our big goal for this year was to learn how to install safety covers, which are crucial for maintaining pool quality during the off-season. We recently had a trainer from Pool Scouts spend two days with us, teaching our staff this new skill. We’ve already communicated this new service to our clients and have received positive responses, with many requesting quotes for safety covers. This new service will significantly improve the overall pool experience for our customers.ABOUT POOL SCOUTS:Virginia Beach, VA-based Pool Scouts is a premier pool service franchise focused on delivering a quality, consistent brand experience while providing pool cleaning, maintenance and minor repair services at residential properties. Technicians are trained in testing, monitoring, treating and servicing pools and can provide ongoing service as well as help at the beginning and end of the summer season. With nearly 100 territories across 18 states, Pool Scouts offers a great opportunity as a low-cost franchise in the pool services industry with available territories across the United States. For more information or franchising opportunities, visit&nbsp;<a href="http://poolscoutsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=pool-scouts-franchisee-is-backed-by-20-years-in-franchise-management-and-luxury-real-estate-experience-2727089" target="_blank" rel="nofollow">http://poolscoutsfranchise.com</a>.&nbsp;

Jaime Ross's Journey into Franchising with Pool Scouts

1851 Franchise

Jaime Ross spent two decades supporting franchisees, followed by a successful career in real estate. Now she is pursuing her next dream of business ownership with Pool Scouts.

This brand page has been paid for by POOL SCOUTS. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

Pool Scouts Franchisee Is Backed by 20 Years in Franchise Management and Luxury Real Estate Experience

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VIRGINIA BEACH, Va.&nbsp;—&nbsp;<a href="https://poolscoutsfranchise.com/">Pool Scouts</a>, the leading national pool service franchise, is once again partnering with&nbsp;<a href="https://www.hopefloats.foundation/">Hope Floats Foundation</a>. May is&nbsp;<a href="https://www.nationaldaycalendar.com/may/national-water-safety-month-may">National Water Safety Month</a>, and<a href="https://1851franchise.com/poolscouts/info"> Pool Scouts</a> franchise locations will participate in the fundraising campaign, raising money to support Hope Floats’ mission of providing swim lesson scholarships to underserved children nationwide.Since 2021, Pool Scouts has raised $106,000 for Hope Floats. Last year, the campaign helped expand access to swim lessons at a critical time, giving more children access to lessons ahead of summer. This year, the brand is setting a $10,000 goal.<a href="https://www.stepintoswim.org/">Step Into Swim</a>, an initiative of the&nbsp;<a href="https://www.phta.org/">Pool &amp; Hot Tub Alliance</a>, an organization dedicated to promoting water safety and making waves in drowning prevention, is once again pledging to match donations up to $20,000 for a second year. Step Into Swim has funded swimming lessons for more than 300,000 children across the country.&nbsp;“Water safety is something our franchisees see firsthand in the communities they serve, so this partnership is a natural extension of what we do every day,” said&nbsp;<a href="https://www.linkedin.com/in/lynlea-rudell-9a8b797/">Lynlea Rudell</a>, director of marketing for Pool Scouts. “As our system grows and we celebrate our 10th year, we have an opportunity to make an even bigger impact by helping more families access swim lessons and stay safe around the water.”<a href="https://www.linkedin.com/in/kristin-m-b4558317/">Kristin Mabrouk</a>, executive director for Hope Floats, said the collaboration continues to grow in impact each year as both organizations expand. Through the campaign, funds have been used to support families and provide access to children who may be the first in their families to learn to swim.“Pool Scouts is a very aligned partnership because they're working with people who understand the need for water safety,” she said. “Then we're able to allocate those scholarship funds to those same communities that they're in.”According to the CDC,&nbsp;<a href="https://www.cdc.gov/media/releases/2024/s0514-vs-drowning.html">drowning is the leading cause of accidental death among children</a>. Formal swim lessons can&nbsp;<a href="https://www.swimmingworldmagazine.com/news/drowning-prevention-starts-with-swim-lessons/">reduce that risk by 88%</a>, and Pool Scouts’ donations help make those lessons available to more families in the communities it serves.Mabrouk said the timing of the campaign matters because it lines up right before summer, when more families are around pools and water. That makes it easier to get kids into lessons right when they need them. She also pointed out that the funding can make a real difference for families with more than one child, since it allows siblings to take lessons at the same time instead of spacing them out or choosing just one.National Water Safety Month highlights the role education plays in keeping families safe around the water. For Pool Scouts, that focus connects directly to its broader effort to support the communities it serves.“The Pool Scouts network keeps expanding and so does ours, so we can help more people everywhere,” Mabrouk said. “We're very grateful for the partnership and excited to be going into our 10th year and beyond.”Those interested in donating to the Pool Scouts/Hope Floats campaign for National Water Safety Month can do so at&nbsp;<a href="https://givebutter.com/poolscouts2026">https://givebutter.com/poolscouts2026</a>.&nbsp;To learn more about franchise opportunities with Pool Scouts, visit:<a href="https://1851franchise.com/poolscouts"> https://1851franchise.com/poolscouts</a>.&nbsp;ABOUT POOL SCOUTS:Virginia Beach, Virginia-based Pool Scouts is a premier pool service franchise focused on delivering a quality, consistent brand experience while providing pool cleaning, maintenance and minor repair services at residential properties. Technicians are trained in testing, monitoring, treating and servicing pools and can provide ongoing service as well as help at the beginning and end of the summer season. With 79 territories across 17 states, Pool Scouts offers a great opportunity as a low-cost franchise in the pool services industry with available territories across the United States. For more information or franchising opportunities, visit&nbsp;<a href="http://poolscoutsfranchise.com">http://poolscoutsfranchise.com</a>.&nbsp;ABOUT BUZZ FRANCHISE BRANDSFounded in 2012 and based in Virginia Beach, Virginia, Buzz Franchise Brands is a fast-growing multi-brand franchising organization that builds companies that get people talking. The organization's first brand, Mosquito Joe, was sold to Neighborly in late 2018 after growing to almost 300 locations. Buzz Franchise Brands currently operates pool cleaning and maintenance company Pool Scouts, residential cleaning company Home Clean Heroes, swim lesson company British Swim School and holiday lighting company Wonderly Lights. The company has been named among the Inc. 500 Fastest Growing Private Companies as well as Inc.'s Best Workplaces list for several years in a row. For more information about Buzz Franchise Brands, visit&nbsp;<a href="https://www.buzzfranchisebrands.com/.">https://www.buzzfranchisebrands.com/.</a>&nbsp;

Pool Scouts Partners With Hope Floats to Raise $10,000 

During National Water Safety Month this May, the entire Pool Scouts system will participate in the campaign, pushing its total donations past the $100,000 milestone.

Pool Scouts Partners With Hope Floats to Raise $10,000 in 2026 as Both Brands Celebrate 10 Years in Business

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Pool Scouts Franchisee Is Backed by 20 Years in Franchise Management and Luxury Real Estate Experience

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