Pool Scouts

<a href="https://www.linkedin.com/in/nora-farhat-4b4504b5/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-this-british-swim-school-franchisee-decided-to-expand-with-buzz-franchise-brands-and-invest-in-pool-scouts-2718645" target="_blank" rel="nofollow">Nora Farhat</a> is a shrewd businesswoman with a simple principle when it comes to ownership: “My philosophy is if I’m using a service and there isn’t one in my community, I’ll start it myself,” Farhat said. That’s what has led to her success today, as she is celebrating the recent opening of her new&nbsp;<a href="https://poolscoutsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-this-british-swim-school-franchisee-decided-to-expand-with-buzz-franchise-brands-and-invest-in-pool-scouts-2718645" target="_blank" rel="nofollow">Pool Scouts</a> service in Detroit. The 50-unit pool cleaning franchise, owned by&nbsp;<a href="https://www.linkedin.com/company/buzz-franchise-brands?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-this-british-swim-school-franchisee-decided-to-expand-with-buzz-franchise-brands-and-invest-in-pool-scouts-2718645" target="_blank" rel="nofollow">Buzz Franchise Brands</a>, is Farhat’s second investment under the Buzz umbrella.Farhat already owns one location of&nbsp;<a href="https://1851franchise.com/emerging-franchisors-british-swim-school-2704355">British Swim School</a>, another Buzz franchise with 200-plus locations that provide swimming lessons for children. She has been running her swim school for seven years and also owns a Mathnasium tutoring center. Always eager to fill any gap she notices in a market, Farhat, who works with her husband, Neil, jumped at the opportunity to open a&nbsp;<a href="https://1851franchise.com/poolscouts">Pool Scouts</a> unit.&nbsp;“After a few years, I was looking to expand my brand. I look at things I use myself and try to align it with a brand that provides it at a high level of quality,” Farhat said. “We own our own pools as well, so we were seeing a struggle and a cycle of very few players and an unprofessional level of service. People need to be able to rely on the service and prices.”So, she signed on with Pool Scouts in February and just began operating at the beginning of May. Farhat is excited to bring a premium level of professionalism to the pool cleaning industry in Detroit. She is thrilled to continue her relationship with Buzz, which she says has an amazing team.“We’ve had such a great experience with Buzz Franchise Brands, and we know what we’re getting with them,” Farhat said. “Buzz provides so much guidance and support on operations and marketing. The quality of support can’t even compare to other franchises; I appreciate it so much.”&nbsp;The team at Pool Scouts is happy to have Farhat as part of their growing team of franchisees. As someone who already has experience working in the pool industry and who has a longstanding relationship with Buzz, they expect her to bring valuable knowledge to the brand.&nbsp;“Here at Pool Scouts, we are thrilled to welcome Nora Farhat to the team and champion her as she begins operating,”&nbsp;<a href="https://www.linkedin.com/in/michael-wagner-2a10637?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-this-british-swim-school-franchisee-decided-to-expand-with-buzz-franchise-brands-and-invest-in-pool-scouts-2718645" target="_blank" rel="nofollow">Michael Wagner</a>, brand president, said. “We are very impressed by Nora’s background and her proven dedication to run great businesses that benefit her community of Detroit. Our team looks forward to watching and helping her excel in her region.”Farhat believes her unit of Pool Scouts will do great, if the triumphs she has seen with British Swim School is any indication. She took on that venture after moving back to the U.S. from Abu Dhabi, and even though she didn’t have any experience in the pool business, her background in operations helped make the transition to franchise ownership a successful one.&nbsp;“I’m a real big believer in owners being hands-on and that every business can work if you’re willing to roll up your sleeves and ask yourself the hard questions,” Farhat said. “I knew I could take on a new project. I’m strong enough of an operator that I knew I could execute it. We did really well right off the bat with British Swim School, and I hope to emulate that with Pool Scouts. Our goal is to provide a high-quality service. That’s always number one, and money is secondary because it naturally follows.”The startup costs for a Pool Scouts franchise ranges from $70,950 to $88,350. To learn more about franchising with Pool Scouts, visit&nbsp;<a href="https://poolscoutsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-this-british-swim-school-franchisee-decided-to-expand-with-buzz-franchise-brands-and-invest-in-pool-scouts-2718645" target="_blank" rel="nofollow">https://poolscoutsfranchise.com/.</a>

Why This British Swim School Franchisee Decided To Expand With Buzz Franchise Brands and Invest in Pool Scouts  

1851 Franchise

Nora Farhat, who has been a business owner in the pool industry for seven years, is expanding her portfolio to include the cleaning and maintenance company.

This brand page has been paid for by POOL SCOUTS. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

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John Oldham has opened a&nbsp;<a href="https://poolscoutsfranchise.com/">Pool Scouts</a> pool cleaning and maintenance business serving several communities south of Fort Worth, Texas, including Burleson, Alvarado and Waxahachie,&nbsp;<a href="https://fortworthinc.com/news/new-franchisee-john-oldham-is-getting-ahead-of-pool-season/">according to Fort Worth Inc.</a>Oldham chose to open during the winter instead of waiting for spring. The slower season gave him time to learn the business, understand customer needs and prepare for the increase in service calls that typically begins in March. In Texas, pool service continues year-round, especially for homes with heated pools.Before joining&nbsp;<a href="https://1851franchise.com/poolscouts/info">Pool Scouts</a>, Oldham spent more than 20 years working in a family-owned construction business. After leaving that role, he decided he wanted to get back to owning and running something himself. He began exploring franchise options and focused on service-based businesses.Oldham ultimately chose Pool Scouts because of the support structure and clear operating model. The franchise allowed him to step into business ownership without having to build systems from the ground up.The business is family run. Oldham’s daughter and son-in-law are involved in daily operations, helping with scheduling, customer communication and inbound calls. Creating a business his family could be part of was an important factor in his decision.By opening ahead of peak season and keeping operations local and hands-on, Oldham is positioning his Pool Scouts business for steady growth as pool season ramps up.Read the full article&nbsp;<a href="https://fortworthinc.com/news/new-franchisee-john-oldham-is-getting-ahead-of-pool-season/">here</a>.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/poolscouts.">https://1851franchise.com/poolscouts.</a>&nbsp;

Fort Worth Inc.: John Oldham Opens Pool Scouts Business in South Fort Worth Area

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image of john oldham from pool scouts franchise in Greater South Fort Worth

New Franchisee Brings Hard Work and Heart to His New Pool Scouts Business in  Greater South Fort Worth

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1851 Franchisee Spotlight graphic with photo of Patricia Thierry and Pool Scouts logo

Patricia Thierry Brings Professional Pool Care to Charlotte, North Carolina, With Pool Scouts

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1851 Franchisee Spotlight graphic with photo of Lauren & Edson Cruz & Pool Scouts logo

Pool Scouts Makes a Splash in Wesley Chapel With New Local Owners

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<a href="https://poolscoutsfranchise.com/">Pool Scouts</a> brought franchisees, partners and leadership together in Dallas, Texas, for its largest convention to date, uniting roughly 75% of the system for a week focused on execution, growth and alignment. Held in conjunction with fellow&nbsp;<a href="https://buzzfranchisebrands.com/">Buzz Franchise Brands</a> concepts British Swim School and Home Clean Heroes, the event welcomed more than 350 total attendees, including 75&nbsp;<a href="https://1851franchise.com/poolscouts/info">Pool Scouts</a> franchisees, guests and sponsors.The 2025 conference served as both a milestone moment for the brand and a working session designed to prepare franchisees for what comes next as Pool Scouts approaches its 10th anniversary. A theme of “Saddle Up for Success” served as a rallying call for franchisees to take the reins as the brand looks ahead to 2026.&nbsp;“It reflects our brand’s strategic priorities, including tightening operational consistency, continuing to elevate the customer experience, focusing on our sales process, and doubling down on the tools and resources we provide,” said Director of Marketing&nbsp;<a href="https://www.linkedin.com/in/lynlea-rudell-9a8b797/">Lynlea Rudell</a>. “The western motif is tied to our Dallas location, but it also represents the resilience and grit required to keep Pool Scouts’ momentum going.”<h2>Industry Alignment and a First-Time Partnership</h2>A key milestone at this year’s conference was the first-ever attendance by the&nbsp;<a href="https://www.phta.org/">Pool &amp; Hot Tub Alliance</a>. The organization’s participation reinforced Pool Scouts’ efforts to strengthen its position as a nationally recognized, professionally credentialed service brand.“During their presentation, they outlined to our franchises what enhanced training programs they offer, their certifications, their advocacy for the industry and credibility,” Rudell said. “They also went through all the different industry trends to give our franchises a background of everything going on in our industry.”This alignment positions Pool Scouts not only as a service provider, but as a trusted authority in professional pool care, an increasingly important differentiator in crowded local markets.<figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=jqR1R7UDRZM"><div class="iframely-embed"><div class="iframely-responsive"><iframe src="//cdn.iframe.ly/api/iframe?app=1&amp;api_key=fd3b6b3731f34f55ba1fe3&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DjqR1R7UDRZM" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen=""></iframe></div></div></div></figure><h2>Operational and Technical Improvements for the Field</h2>Much of the conference programming focused on helping franchisees work more efficiently while improving service quality and opening the door to new revenue opportunities.Franchisees were introduced to AI-powered tools, including website chatbots and voice-answering technology, designed to streamline customer interactions, reduce administrative workload and improve lead conversion through faster response times.The conference also featured leak-detection training, and franchisees were introduced to an expanded service offering that addresses this homeowner pain point and creates revenue potential. In addition, advanced water chemistry and safety standards sessions provided updated education on maintaining balanced pools, improving testing accuracy, building technician confidence and reinforcing best practices around chemical safety.<h2>Sales Training and Conversion Focus</h2>Sales execution was another major emphasis throughout the conference. Training sessions centered on value-based selling, helping franchisees clearly articulate what sets Pool Scouts apart from competitors.“Consistency and confidence in sales execution will be major drivers of 2026 growth to help drive up our conversion rates,” Rudell said.Additional focus areas included improving speed-to-lead response, strengthening follow-up processes and building more consistent onboarding systems for new sales team members.&nbsp;<h2>Keynote Focused on Mindset and Action</h2>The keynote address was delivered by New York Times bestselling author&nbsp;<a href="https://www.linkedin.com/in/amyjomartin/">Amy Jo Martin</a>, known for her framework “The Renegade Way” and her work helping high-profile leaders build authentic brands.Her message encouraged franchisees to challenge old habits, take accountability and turn ideas into action.&nbsp;<h2>Recognizing Performance Across the System</h2>The awards program highlighted the strength and momentum building across the Pool Scouts network, with recognition focused on customer satisfaction, revenue growth and operational excellence.Customer experience is a key differentiator for the brand, demonstrated by a systemwide Net Promoter Score of 81. The highest customer satisfaction scores among both established and rookie locations were recognized with Best Buzz Awards, establishing a clear benchmark for service excellence across the entire system.“Those awards are very important,” Rudell said. “What sets Pool Scouts apart is our service.”Growth milestones were also celebrated, with multiple franchisees entering new revenue tiers. Several locations joined the $1 Million Plus Club, with top-performing operators demonstrating what is possible within the Pool Scouts model at the $2 million and $3 million levels.<h2>Looking Ahead to 2026</h2>Pool Scouts is entering its next phase of growth with a stronger foundation than ever before. Enhanced systems, deeper industry partnerships, expanded training and increased investment in technology and brand support are all designed to help franchisees scale faster and reach profitability sooner.“This year was about tightening up the fundamentals.” Rudell said. “We have solid building blocks in place, so next year we're really focusing on our next phase of growth. Our foundation has never been stronger and we're ready and primed for growth.”<h2>The Core Takeaway: Get Great at the Basics</h2>The most important takeaway from the 2025 conference is a continued focus on perfecting the basics. While new tools and innovations are part of the roadmap, long-term success will come from mastering the fundamentals that drive a strong, scalable Pool Scouts business.As the energy in Dallas made clear, the Pool Scouts network is aligned and ready for what comes next.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/poolscouts">https://1851franchise.com/poolscouts</a>.

Pool Scouts Franchise - 2025 Annual Convention - Dallas TX - 1851 Franchise

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Why This British Swim School Franchisee Decided To Expand With Buzz Franchise Brands and Invest in Pool Scouts

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