Right at Home

Omaha, NE – Right at Home is excited to announce that 249 locations were nationally recognized with multiple 2023 Best of Home Care Awards from Home Care Pulse. Right at Home agencies topped four of the five award categories with the highest number of locations earning recognition out of more than 3,000 agencies and independents across the country.&nbsp;Right at Home ranked No. 1 for&nbsp;Provider of Choice, Employer of Choice, Leader in Experience,&nbsp;and Leader in Training, and No. 2&nbsp;for Top 100&nbsp;Leader in Experience.“The Right at Home family is proud that so many of our franchisees and offices have received these awards,” said Right at Home President and CEO Margaret Haynes. “This distinction shows our commitment to living out our mission to improve the quality of life for those we serve. Every day, local Right at Home agencies help seniors and adults with disabilities maintain their independence and live with dignity. These awards are a testament to the commitment these agencies have made to provide exceptional client and employee experiences in their communities.”For more than 25 years, Right at Home’s local offices across the U.S. have been a leading in-home care solution for families and have created rewarding employment opportunities for caregivers. Right at Home partners with Home Care Pulse, a foremost experience management firm in the home care industry, to gather opinions from clients and caregivers via live phone interviews. As&nbsp;a third-party company, Home Care Pulse is able to collect unbiased feedback. Awards are based on overall satisfaction results from both clients and caregivers.The Top 100 Leader in Experience Award is the highest honor an agency can earn from Home Care Pulse and is only given to 100 home care businesses. The&nbsp;Leader in Training Award recognizes the home care agencies that provide specialized care for clients and career growth for caregivers through a commitment to continuous learning.To view the list of the Right at Home offices that received the 2023 Home Care Pulse Best of Home Care Awards, visit&nbsp;<a href="http://bestofhomecare.com/AwardWinners.aspx?AwardYear=2023&utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-home-agencies-earn-national-recognition-with-2023-best-of-home-care-awards-2720903" target="_blank" rel="nofollow">http://bestofhomecare.com/AwardWinners.aspx?AwardYear=2023</a>.ABOUT RIGHT AT HOME:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global headquarters is based in Omaha, Nebraska, with more than 600 franchise locations in the U.S. and seven other countries. For more information about Right at Home, visit&nbsp;<a href="https://www.rightathome.net/about-us?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-home-agencies-earn-national-recognition-with-2023-best-of-home-care-awards-2720903" target="_blank" rel="nofollow">rightathome.net</a> or read the Right at Home blog at<a href="http://www.rightathomefranchise.com/blog/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-home-agencies-earn-national-recognition-with-2023-best-of-home-care-awards-2720903" target="_blank" rel="nofollow">&nbsp;</a><a href="https://www.rightathome.net/blog/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-home-agencies-earn-national-recognition-with-2023-best-of-home-care-awards-2720903" target="_blank" rel="nofollow">rightathome.net/blog</a>.ABOUT HOME CARE PULSE:HCP leads the home-based care industry in experience management, training, and reputation management. Through its Care Intelligence Platform, HCP empowers providers in home care, home health, and hospice to attract and retain employees during workforce shortages. HCP also conducts the annual Benchmarking Report, the most comprehensive survey of providers in North America, and administers Best of Home Care awards to agencies that achieve best-in-class satisfaction scores. For more information, visit&nbsp;<a href="https://www.homecarepulse.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-home-agencies-earn-national-recognition-with-2023-best-of-home-care-awards-2720903" target="_blank" rel="nofollow">homecarepulse.com</a>.

Right at Home Agencies Earn National Recognition With 2023 Best of Home Care Awards

1851 Franchise

The in-home care brand for seniors and adults with disabilities had over 200 locations nationally recognized by Home Care Pulse.

This brand page has been paid for by RIGHT AT HOME. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

right-at-home-agencies-earn-national-recognition-with-2023-best-of-home-care-awards

FRANCHISE INFORMATION

Own a Right At Home

Innovation Team

Franchisee Highlight

Discovery Day

Learn

Visit Website

RIGHT AT HOME

LinkedIn

Facebook

YouTube

SOCIAL MEDIA

How Right at Home’s Performance Groups Help Franchisees Reach Their Goals

20-Plus Year Right at Home Franchisee Turned Corporate Insights Into a Successful Home Care Business

Nine-Year Right at Home Franchisee Found New Purpose After Years as a Stay-at-Home Mom

RIGHT AT HOME MOST READ STORIES

1851 LOGIN

GROWTH CLUB LOGIN

ABOUT RIGHT AT HOME

CONTACT RIGHT AT HOME

facebook

twitter

linkedin

youtube

First Name

Last Name

Email

Phone

State / Province

Zip Code

How did you hear about us?

READY TO MAKE A DIFFERENCE?

OMAHA, Neb.&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, closed 2025 with strong growth and major progress in system innovation.The company awarded 24 new territories during the year and completed about 22 resales, helping both new and existing franchisees expand their footprint. Nearly 30 new offices opened across the country, many tied to territories sold in 2024.“It’s been a really fantastic year,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”<h2>Strengthening Operations Through Technology</h2>A major milestone for the brand in 2025 was the launch of Zoho CRM across the franchise system — a multi-year project designed to help owners streamline operations and improve communication. The new platform now supports everything from client management to day-to-day scheduling.“Zoho was a very big win for us and a huge project,” Chaney said. “We're very delighted to see the project in motion.”&nbsp;Another highlight of 2025 was&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> new partnership with Encapture. Together, the two organizations launched a custom app designed to help franchise owners manage daily operations more efficiently.The idea came directly from the field. Through the Strategic Leadership Council, a group of franchise representatives who share systemwide feedback, owners repeatedly asked for a mobile tool that could simplify onboarding, training and document sharing.“Our franchise owners wanted an app they could use to access training materials, handle onboarding, and share documents from their phones,” Chaney said. “So we partnered with Encapture, and it’s been a huge win for everyone.”<h2>Where Growth Is Headed</h2>As Right at Home plans for the year ahead, its development team is turning its focus toward several key markets, including Ohio, Pennsylvania, Minnesota, Michigan, Wisconsin, Massachusetts, and Iowa. Each offers favorable licensing requirements and growing populations of seniors who need care, as the company looks to close in on more rural areas that have historically lacked enough senior care options. Right at Home wants to enter these markets to truly make a difference in the lives of the elderly in those communities.Technology will continue to play a central role in 2026. The brand’s innovation team is already exploring how to responsibly integrate artificial intelligence into operations to make franchise management even more efficient.“There are so many ways our franchise owners can use AI in their businesses, but what are the best ways? What are the most efficient ways?” Chaney said. “We have a fantastic team and a fantastic department that does all the research on what's best for our franchise owners to incorporate into their business.”<h2>Building on the Right Kind of Growth</h2>For 2026, Right at Home plans to award at least 24 new territories, consistent with its measured approach to expansion. Chaney says the goal isn’t just about numbers; it’s about finding the right people to carry the brand’s mission forward.“This is a very people-centered business,” she said. “You have to have a passion for people.”Chaney also emphasized that resale opportunities will remain a valuable entry point for prospective owners. These existing businesses come fully operational with staff, clients, and infrastructure already in place.“Buying a resale is like stepping into a plane that’s already in flight,” she said. “It’s a running business that’s ready to keep going under new leadership. For many buyers, that’s the best fit.”ABOUT RIGHT AT HOME:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit&nbsp;<a href="https://www.rightathome.net">https://www.rightathome.net</a> or read the Right at Home blog at&nbsp;<a href="https://www.rightathome.net/blog/.">https://www.rightathome.net/blog/.</a>&nbsp;

Right at Home Finishes 2025 Strong, Launches New Tech and Sets Sights on 2026 Franchise Growth

right-at-home-2025-growth-and-2026-outlook

Right at Home Caps Q3 2025 With Record Hours and a Strong 2026 Pipeline

right-at-home-franchise-q3-2025

image of a right at home franchise employee with an elder

Right at Home Marks 30 Years With Stories of Family Legacy and Lasting Impact

right-at-home-30th-anniversary-family-legacies-in-franchising

image of right at home franchisee and service 

right-at-home-performance-groups-franchisee-growth

Navy veteran&nbsp;<a href="https://www.linkedin.com/in/rightathomeperrysburg/">John Baldwin</a> has traded the tight confines of nuclear submarines for a different kind of high-stakes environment: families trying to keep aging loved ones safe at home.Baldwin, 64, owns a&nbsp;<a href="https://rightathomefranchise.com/">Right at Home</a> franchise in&nbsp;<a href="https://www.rightathome.net/perrysburg">Perrysburg, Ohio</a>, providing in-home support for seniors who want to stay where they are most comfortable. “We do in-home care and assistance for the elderly to help them age in place,” Baldwin&nbsp;<a href="https://toledofreepress.com/beneath-the-surface-the-veteran-behind-right-at-home/">told Toledo Free Press</a>. That’s the business, in a nutshell.”His first career ran deep beneath the ocean. Baldwin served as a submariner from 1979 to 1985, part of the Navy’s nuclear program. He described the pace as relentless and the learning curve steep, moving from nuclear power school to instructing on a prototype and then joining the submarine fleet. Patrols could last three to four months, he said, and the routine blurred time into a single, rolling stretch of days.After leaving the Navy, Baldwin spent two decades at the Davis-Besse Nuclear Power Station. But when his parents and in-laws needed help later in life, he ran into a problem many adult children recognize immediately: finding care that feels both reliable and personal.“God redirected my career path in a big way,” Baldwin said, describing the experience that led him to home care and, eventually, to Right at Home. He opened his franchise in 2010.Today, Baldwin focuses on matching caregivers with clients in a way that makes support feel welcome, not intrusive. Care can range from a couple of visits a week to full-time help, depending on where a family is in the aging process, he said.Baldwin also makes a point to ask new clients a direct question — whether they served — and to steer veterans and their families toward benefits they may not realize are available. For him, it is a continuation of a familiar mission: serve the people counting on you, and make sure no one has to figure it out alone.Read the original article&nbsp;<a href="https://toledofreepress.com/beneath-the-surface-the-veteran-behind-right-at-home/">here</a>.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.

Right at Home - Toledo Free Press Agg - 1851 Franchise

Toledo Free Press: Beneath the Surface — The Veteran Behind Right at Home

john-baldwin-right-at-home-franchise-perrysburg

Right at Home Agencies Earn National Recognition With 2023 Best of Home Care Awards

MORE STORIES LIKE THIS