Right at Home

<a href="https://rightathomefranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=young-ones-to-watch-emily-undajon-right-at-home-2719360" target="_blank" rel="nofollow">Right at Home</a>, the in-home senior care franchise spanning 50,000 caregivers and over 650 locations in eight countries, is a leading in-home care service aiding seniors and adults with disabilities who wish to remain in their current living arrangements and live in the comfort and safety of their own homes. As the brand continues to grow, Emily Undajon, Right at Home’s vice president of strategic operations, is at the forefront, helping franchisees run their businesses more efficiently and giving them the tools they need to succeed.As part of our Young Ones to Watch series, 1851 Franchise caught up with Undajon to discuss her role at Right at Home, the most significant challenges she faced when she first entered franchising and her advice for young entrepreneurs and professionals entering the franchising space.1851 Franchise: Tell us a little about Right at Home and your role as VP of strategic operations.Emily Undajon: My name is Emily Undajon, vice president of strategic operations for Right at Home senior in-home care. As a VP of strategic operations, I have the pleasure of working alongside our business performance coaching team, elevating our franchisee experience and taking care of our franchisees each and every day to help them achieve their personal and professional goals, as well as working alongside our operational excellence team to drive efficiencies within our business model.1851:&nbsp;How did you first get into franchising?Undajon: I joined Right at Home nine years ago. That was my first entry into the franchising industry. But truly, I have always had a passion for helping small business owners and entrepreneurs. So not only was I passionate about Right at Home's mission to improve the quality of life for those we serve, but I really saw an opportunity to make an impact and help independent operators. I think that them living the American dream and me being able to support them really gives me great joy. And so, being new to the industry nine years ago, I prided myself on attending the International Franchise Association conference each year, and early on in my career got my Certified Franchise Executive (CFE) through IFA, and really have enjoyed just seeing the franchise industry continue to bloom the last decade.1851: How old were you when you first started and what were some of the challenges that you faced entering the industry?Undajon: That's a great question. So when I started with Right at Home, I was 24 years old and had recently left an orthopedic marketing position. And one of the challenges was just understanding the franchisee-franchisor relationship and learning how to win through our franchisees. Because at the end of the day, we are most successful when we make decisions together and get buy-in and input from the people who are operating the business each and every day. So it was really just understanding the complexities of the industry and that sometimes the regulatory environment can be challenging. But again, I think the process of continuing to advocate for the franchise model and provide support in any way we can has helped me soar throughout my tenure with Right at Home and within the franchise industry.1851: What milestones or accomplishments are you most excited about?Undajon: One of the milestones I'm most excited about specific to Right at Home is really creating tools for our franchisees to give them a better visualization of the business model and key performance indicators to help them make quick decisions — based on data — on what levers they can pull to really make an impact. We have a proprietary dashboard that I helped create and bring to life about four years ago, and we continue to make improvements to that. That's really the roadmap for the individual franchisees and their staff to leverage. As far as franchising as a whole, I still would recommend any of my peers in the industry to get their CFE if they haven't already. I think that continues to not only give the opportunity to learn more about the franchise industry but to continue to advocate for the model.1851: What are some of the goals you’re working toward?Undajon: Some goals that we're really excited about include further leveraging technology within our business. Looking to the future and seeing the needs of our customer base change, as we have baby boomers and others that have prided themselves on using technology over the decades — how do we help bring that into the model? The other thing is, as costs continue to increase, how do we get more and more efficient by leveraging technology so that we can drive that bottom line for our franchisees? And at the end of the day, our jobs aren't successful if we aren't continuing to provide the best franchisee experience. So we have a lot of exciting recognition pieces that we're also looking to bring into our system.1851: What makes someone a great fit for the franchise industry?Undajon:&nbsp;That's a great question. You know, I think there’s a multitude of factors that comes to recruiting other franchisees into the model. I think it all comes down to someone who's driven, who has the heart for serving others, who wants to provide jobs and be their own independent business operator. But at the end of the day, it’s someone who wants to lean into the support of all their peers within the system and learn from them. That's the great thing about a proven business model in the franchise industry — you have decades of knowledge from people who've done it before and you can learn from them and capitalize on those opportunities to launch quicker.1851: What advice would you give to young up-and-comers joining the franchise industry?Undajon: To anyone that's an up-and-comer, I would say always give it your best. Each day is a new opportunity, and getting into the franchise industry, there are going to be the highest highs and lowest lows. But know that it’s the same for others — each of the independent business owners is feeling that, too. And when you see the success, it'll continue to propel you forward. Always lean into the industry as a whole and learn from other franchisors or franchisees because together, we can do so much.

Young Ones to Watch: Emily Undajon, Right at Home

1851 Franchise

With a passion for both Right at Home's mission to improve the quality of life of the seniors it serves and for helping franchisees live the American dream, Emily Undajon has found a home in the franchising industry. 

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Right at Home Expanding In-Home Care Services in Rockford

Right at Home Finishes 2025 Strong, Launches New Tech and Sets Sights on 2026 Franchise Growth

Why This Mother and Daughter Team are Opening a Right at Home Franchise Together in Janesville, Wisconsin

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READY TO MAKE A DIFFERENCE?

Long before she became a&nbsp;<a href="https://rightathomefranchise.com/">Right at Home</a> franchisee in&nbsp;<a href="https://www.rightathome.net/janesville">Janesville, Wisconsin</a>,&nbsp;<a href="https://www.linkedin.com/in/katie-villa/">Katie Villa</a> had spent much of her adult life as a caregiver. She started in the field during college and continued in patient care after becoming a nurse. This past year, she took care of her grandfather during his end-of-life hospice care.&nbsp;“That was very eye-opening and really showed me the importance of having seniors age in their home and providing them that dignity,” she said. “And also having caregivers in the home who are compassionate and provide quality care.”Katie began looking into in-home care, including hospice nursing, as a possible next step. Around that time, she came across a newspaper article about&nbsp;<a href="https://1851franchise.com/rightathome/info">Right at Home</a> and sent it to her mom,&nbsp;<a href="https://www.linkedin.com/in/maryjovilla/">Mary Jo Villa</a>. Mary Jo encouraged her to learn more, and before long, she was interested in the opportunity, too.Mary Jo spent her career in human resources and operations for a group of newspapers and radio stations, where she held almost every seat except the newsroom. Now, she works for a large holding company, where she supports 20 different companies with benefits work.&nbsp;“When Katie saw this article and sent it to me, my first piece of pride was, ‘Yes, she's still reading the newspaper.’ But I told her we should absolutely explore it,” Mary Jo said. “I have been so impressed with Right at Home. They were clearly selecting us, and we were selecting them.”From the early discovery process through onboarding, the Villas were impressed with how much structure and support the brand provided. The training programs and ongoing business coaching gave them confidence in the business.&nbsp;“Katie's only 30 years old, and so yes, she has me, but you need someone other than your mom validating what your mom says,” Mary Jo said. “So I’ve been extremely impressed with the expertise coming out of Right at Home corporate&nbsp;and how they bring new owners on.”<h2>What It’s Like Working as a Family</h2>Working with your mom, or any family member, isn’t for everyone. It can often be polarizing, with some people not recommending it at all, and some not being able to recommend it enough. Katie and Mary Jo see their different strengths, and the time they spend together, as part of what makes the partnership work.“I never could have imagined doing this without my mom,” Katie said. “Obviously, her knowledge and her expertise, but also her support. I think that we're so fortunate to have a close relationship. I've watched her my entire life. She's been a boss my entire life and this really embodies that and being able to continue that legacy in our family.”For Mary Jo, one of the most rewarding parts has been watching Katie step into her own expertise. Katie oversees the caregiving and client side of the business, while Mary Jo handles operations and strategy, giving the two a natural division of responsibilities.“I'm here and highly involved and working, but Katie is the principal operator,” she said. “I've worked in family offices my whole life. You just draw those boundaries. There are the things that you're going to make a mutual decision on and there are the things that you say, ‘No, this is your decision’ or 'This is my decision.’ And then you don't second-guess each other.”Because their skill sets are so different, the partnership has been easier to navigate. Katie leads decisions around care plans and client relationships, while Mary Jo takes the lead on business systems and financial structure.“We enjoy being together and we laugh a lot. We believe in hard work, but we have fun. There's nothing that is so profound that it would affect our mother-daughter relationship,” Mary Jo said.&nbsp;<h2>How They Are Building a Presence in Janesville</h2>The Villas are building their business with a strong focus on their community. Having lived and worked in the area for decades, Mary Jo sees that as a major advantage.“I've been established in the community for almost 40 years,” she said. “We consider our entire family a part of this, even if they won't be employed, so to speak. Our whole family is going to be in T-shirts at events. We'll be out as a public face in the community.”As a young owner, Katie plans to stay involved and continue building both the client base and the caregiver network. She sees Right at Home as an opportunity to serve seniors and create opportunities for people in the community who want to step into caregiving roles.“I want to be able to be the go-to person in this community for both our clients, for the seniors, but also for our caregivers,” she said. “Whether you're a student, whether you've been a caregiver for your family, whether you're retired and looking to help out somebody in the community, I really want to encourage people and empower the caregivers to do those things and come up with creative ideas to help grow the business.”If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.&nbsp;

Why This Mother and Daughter Team are Opening a Right at Home Franchise Together in Janesville

Katie Villa’s experience caring for her grandfather during hospice showed her the value of dignified in-home care and inspired a new chapter with her mother, Mary Jo.

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<a href="https://www.linkedin.com/in/kami-sjoberg-375732b/">Kami</a> and&nbsp;<a href="http://linkedin.com/in/scottsjoberg">Scott Sjoberg</a> have spent more than 15 years building their&nbsp;<a href="https://rightathomefranchise.com/">Right at Home</a> franchise into a strong, growing business, recently earning the&nbsp;<a href="https://franchisebusinessreview.com/post/excellence-award-express-employment-franchise-2-3/">2026 Franchisee Excellence Award from Franchise Business Review</a> for their performance and company culture.&nbsp;After Kami was diagnosed with multiple sclerosis, Scott became her primary caregiver, giving them a firsthand understanding of how meaningful quality in-home care can be for both physical and mental health.That experience led them to franchising with the goal of improving the lives of seniors and families in their community.&nbsp;“We felt the&nbsp;<a href="https://1851franchise.com/rightathome/info">Right at Home</a> brand truly stood out,” Kami said. “Both the team at the corporate office and the existing franchise owners were open, easy to talk to and spoke highly of one another. Their responses felt genuine, which gave us confidence in the culture and support behind the brand.”They have worked with thousands of clients and caregivers across Kansas and Michigan as the business has grown. Much of that growth comes back to how they run their team day to day. They put effort into making caregivers feel connected, whether that is through simple office touches, recognition or keeping things consistent across locations. They were also quick to bring in programs like&nbsp;<a href="https://www.rightathome.net/south-dallas/services/specialty-care/guide-program">GUIDE</a> and&nbsp;<a href="https://www.rightathome.net/rhome/services/specialty-care/technology-enhanced-care">RightAssist</a> so their staff has the tools they need to do the job well.In 2025, their business reached nearly $3 million in annualized revenue while providing more than 1,500 hours of care each week. As they continue to grow, the Sjobergs are increasing their involvement with the VA, working to make care more accessible for veteran clients in the communities they serve.Read the full article and Q&amp;A&nbsp;<a href="https://franchisebusinessreview.com/post/excellence-award-express-employment-franchise-2-3/">here</a>.&nbsp;If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/.">https://rightathomefranchise.com/.</a>&nbsp;

Right at Home Franchisees Awarded Franchisee Excellence Award by Franchise Business Review

After turning a personal caregiving experience into a business mission, Kami and Scott Sjoberg have spent more than a decade building a high-performing Right at Home franchise. 

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Right at Home Franchise Owner Stephanie Humphries to Share Journey From Physical Therapy to Multi-Unit Growth

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Why This Telecom Engineer Chose Right at Home and Built a 20-Year Legacy in Senior Care

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AMES, Iowa&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting&nbsp;<a href="https://rightathomefranchise.com/available-territories/franchise-opportunities-in-iowa/">Ames</a> for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open 1 new unit across Ames, Marshalltown, Fort Dodge, and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Ames. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Ames presents a strong opportunity for in-home care services, with an 65+ aging population of 40,489, and 5,000 of those seniors being over the age of 85. A high percentage of aging adults, along with the growing desire for older Americans to age in place, presents a strong opportunity for in-home care services.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 23rd consecutive year and was named a 2026 Top 10 Senior Care Franchise by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2026 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 780 franchise locations in the U.S. and five other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Ames and Nearby Rural Communities for In-Home Care Growth

Backed by a 750-plus-unit system and momentum from 2025, the in-home care franchisor is focusing on smaller markets where seniors need reliable support close to home.

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<a href="https://rightathomefranchise.com/">Right at Home</a>, a franchise brand focused on in-home care services, ranked No. 5 on Entrepreneur’s 2026 list of&nbsp;<a href="https://www.entrepreneur.com/franchises/directory/top-low-under100k-ranking">Top Franchises Under $100,000</a> after climbing 10 spots from the previous year.The annual ranking highlights franchise systems that offer a lower initial investment threshold while still delivering strong brand support, growth potential and operational performance. Entrepreneur evaluates brands based on factors including costs and fees, franchisee support, brand strength, financial stability and growth trajectory.The ongoing success of&nbsp;<a href="https://1851franchise.com/rightathome/info">Right at Home</a> is a result of its steady expansion and continuous investment in the tools and infrastructure that support its franchisees. The brand has made it a priority to keep system entry attainable while still delivering great performance at the unit level, a smart approach that has really connected with both new and seasoned operators.As more families look for in-home care options,&nbsp;<a href="https://1851franchise.com/rightathome/right-at-home-franchise-resale-benefits-2731823#featured">Right at Home has room to keep growing</a> with franchise owners who share its focus on people and care.To view the full ranking, visit&nbsp;<a href="https://www.entrepreneur.com/franchises/directory/top-low-under100k-ranking?type=multisearch&amp;data1=randomize:false,rankId:tl100&amp;sort=f500&amp;sortMethod=global&amp;globalLimit=25">Entrepreneur’s Top Franchises Under $100,000 list</a>.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.

The in-home care franchise makes a significant jump thanks to strong system performance and a growing demand for senior care services.

Right at Home Ranks No. 5 on Entrepreneur’s 2026 Top Franchises Under $100,000 

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MADISON, WI&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting&nbsp;<a href="https://rightathomefranchise.com/available-territories/franchise-opportunities-in-wisconsin/right-at-home-franchise-opportunity-in-madison-wi/">Madison</a> for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open at least one new unit in Madison and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Madison. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Madison presents a strong opportunity for in-home care services. The area has an aging population of approximately 35,470 residents, with 16.8% of the total population age 65 or older. The presence of the University of Wisconsin and a large Veterans Affairs network also creates additional opportunities for care supported by Medicare and Medicaid programs.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 23rd consecutive year and was named a 2026 Top 10 Senior Care Franchise by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2026 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 780 franchise locations in the U.S. and five other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Madison and Nearby Rural Communities for In-Home Care Growth

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Buying a resale franchise within the&nbsp;<a href="https://rightathomefranchise.com/">Right at Home</a> system can offer a practical way to enter the in-home care industry. Instead of launching a new office from the ground up, resale buyers step into an established location that already has caregivers, clients and day-to-day processes in place. That structure allows new owners to focus on learning the business and building relationships while continuing to serve the community.From the brand’s perspective, resale opportunities are designed to give new owners a head start while preserving what has already been built.“It’s a way for entrepreneurs to purchase something that is already well established,” said Angela Young, Director of Resales for&nbsp;<a href="https://1851franchise.com/rightathome/info">Right at Home</a>. “They can benefit from the relationships with clients, caregivers and referral partners that are already in place and step in to take the business to new heights.”Resale opportunities can be especially appealing to entrepreneurs who want to grow an existing operation rather than start from scratch.&nbsp;<a href="http://linkedin.com/in/erica-celeste-carlisle">Erica Carlisle</a> took that path when she purchased a Right at Home resale location in the San Francisco Bay Area.“I was planning to acquire an existing business. I wasn’t looking to do a startup,” Carlisle said. “It seemed like a better fit with my background, skills and experience, which have been more along the lines of building companies and scaling them up.”<h2>An Existing Client Base and Team</h2>Buying a resale location also means stepping into a business that already has staff in place and clients who are actively receiving care. That can make the transition smoother for families and give the new owner a better sense of how the operation runs day to day.In the early weeks after taking over the business, franchisees can focus on getting to know the people connected to the office.“It’s a completely different thing than trying to start up from scratch,” Carlisle said. “Your days are filled with trying to get to know the caregivers, get to know the clients and their families and the existing office team.”Spending time with clients and caregivers helped her quickly learn the rhythm of the business while maintaining relationships already established within the community. That continuity also extends beyond daily operations.“They’ve already set up processes in the office and built strong teams,” Young said. “It’s very advantageous to retain that staff and step into a business where people are already doing the job.”<h2>A Smooth Transition Between Owners</h2>The transition often includes a brief period where the previous owner works alongside the new franchisee. That time allows the new owner to learn the systems and routines that keep the business running day to day.“For the first few weeks, the seller and I worked side by side so he could teach me critical things like how to run payroll and the processes that need to keep going with no errors,” Carlisle said.That hands-on transition helped her understand the day-to-day responsibilities involved in operating the office. The transition is also supported at the system level to help ensure stability for both clients and staff.“The owners have put a lot of time and effort into this, and they really care about their clients and the people who work in their communities,” Young said.&nbsp;<h2>Established Processes Help Owners Learn Faster</h2>A resale franchise also comes with systems that are already functioning. Recruiting, scheduling, payroll and billing processes are typically in place before the new owner arrives.&nbsp;The office team already understands those workflows, which can make the learning process easier for a new franchisee.“Most of the core processes the team knew how to do,” Carlisle said. “You have to rely on the team for a while to say ‘OK, you're going to do it to that point, and then I'm going to do this piece.’”That collaboration allowed her to gradually learn each step involved in hiring caregivers, managing schedules and handling administrative responsibilities.<h2>Training, Coaching and a Strong Franchise Network</h2>Even though resale buyers are stepping into an existing business, they still receive the same support offered to new franchisees across the Right at Home system. That support includes formal training, coaching and ongoing guidance from the franchisor.New owners attend a week-long training program at the company’s headquarters in Omaha. Franchisees also work with a coach who meets with them frequently in the early stages of ownership. Even for resale buyers, the onboarding process mirrors what new franchisees experience across the system.“If you’re new to the system, you still go through our Right Start training and learn the fundamentals of home care,” Young said. “You also have coaches and subject matter experts supporting you in everything from operations to marketing.”In addition to coaching, franchisees have access to topic-specific calls, marketing guidance and a network of fellow owners who can share insights and advice.&nbsp;“Other owners are super helpful,” she said. “People in the corporate headquarters in Omaha have been really supportive and full of expertise and information that has helped.”These resale opportunities give prospective franchisees the chance to acquire an established business while benefiting from the brand's training and support. For many buyers, that combination creates a more stable path into ownership. Once they're ready to sell, Right at Home supports them through that transition as well, helping ensure a smooth handoff to the next owner.“We support our franchisees all the way through their journey,” Young said. “We want the selling of their business to be that grand finale of this very fruitful journey they've had with Right at Home.”&nbsp;If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/.">https://rightathomefranchise.com/.</a>&nbsp;

Why Buying a Right at Home Resale Can Be a Smart Entry Into Owning a Senior In-Home Care Franchise

Right at Home resale opportunities allow new franchisees to take over an established operation while receiving training, coaching and ongoing support from the brand.

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