As a restaurant operator or owner, do you keep close tabs on your staff retention numbers?

Being in the industry, we have a steady stream of numbers that need to be tracked and evaluated like rent, food cost, and wages. And on today’s show, I discuss why staff turnover should also make it to the top of the list, and what employee engagement tactics should be used to reduce this number.

I'm sure you know how high the staff turnover rate of the restaurant industry is. The industry is well known as a revolving door when it comes to staff, with turnover rate averaging at 73% for most establishments. This means that there's a significant staff retention and employee engagement problem.

From the conversations I’ve had with restaurant operators and owners over the years, they all have the common problem of not being able to retain staff. The burden of having to replace a large number of restaurant staff members is extremely tiresome and is bad for business, with the time, energy, and money poured into repeated recruiting, hiring and training.

So, as a restaurant operator or owner, how can you reduce your restaurant staff turnover rate and encourage staff retention to save on business resources?

Keep watching to see a better way to improve staff turnover and employee engagement problems in your restaurant business.

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Carrie Luxem

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Carrie Luxem

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1851 Franchise Contributor Carrie Luxem is the CEO of Restaurant HR Group