1851

In the time where e-commerce seems to reign supreme, <a href="https://batteriesplusfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=batteries-plus-bulbs-recognized-as-the-first-certified-device-repair-retailer-2712483" target="_blank" rel="nofollow">Batteries Plus Bulbs</a> has been able to brave the storm and remain the nation’s leading omnichannel franchise retailer of batteries, specialty light bulbs and phone repair services for both direct-to-consumer and commercial applications. With a focus on providing <a href="https://www.batteriesplus.com/service?utm_source=1851franchise.com&utm_medium=article&utm_campaign=batteries-plus-bulbs-recognized-as-the-first-certified-device-repair-retailer-2712483" target="_blank" rel="nofollow">high-quality service</a> experiences to every customer, <a href="https://1851franchise.com/batteriesplus/info">Batteries Plus Bulbs</a> has grown from its humble beginnings in Hartland, Wisconsin, in 1988 to over 720 locations across the U.S.&nbsp;Exemplary of its commitment to providing high-quality repair services to consumers across the country, Batteries Plus Bulbs is now recognized by CTIA as the first certified repair retailer under the <a href="https://www.ctia.org/news/ctia-launches-retail-certification-program-for-wireless-device-repair?utm_source=1851franchise.com&utm_medium=article&utm_campaign=batteries-plus-bulbs-recognized-as-the-first-certified-device-repair-retailer-2712483" target="_blank" rel="nofollow">Wireless Industry Service Excellence (WISE) program</a>. CTIA is the trade association for the U.S. wireless communications industry and its WISE program consists of a network of certified retail locations that helps consumers identify and utilize qualified providers that meet the highest standards of service quality and device repair.&nbsp;Technicians at more than 720 Batteries Plus Bulbs’ locations nationwide are set to participate in the WISE certification program. The program is designed to educate and test wireless device repair technicians on industry-recognized standards, certifying those that meet the highest standards for service quality and technical skill. WISE-certified device repair technicians provide consumers with a predictable and high-quality experience, time and time again.&nbsp;“Becoming the nation’s first WISE-certified enterprise is a privilege no other competitor can lay claim to,” Danyelle Kukuk, Vice President of Product Management and Training at Batteries Plus Bulbs said. “As a leader in device repair quality, we are dedicated to <a href="https://1851franchise.com/batteriesplus/batteries-plus-bulbs-franchisee-finds-career-freedom-after-25-years-with-lowes-2711040#brand-latest-stories">providing the highest customer satisfaction</a> by helping our 700+ stores and their technicians become WISE-certified.”So, how exactly do technicians become WISE-certified?&nbsp;According to Kukuk, the WISE program is broken down into two stages: Level 1 and Level 2. “A Level 1 WISE-certified technician has passed the WISE Certification Knowledge Exam and is considered qualified to resolve issues without opening the consumer’s device; this includes functionality inspections, soft reset, headphone jack cleaning, and determining no trouble found (NTF),” she explained.&nbsp;“A Level 2 WISE-certified technician has completed the practical hands on training and is considered qualified to repair a device by fixing and/or replacing plug-and-play components using our proprietary Methodology,” Kukuk continued. “Some of the common repairs that can be completed by a Level 2 WISE-certified technician include screen assemblies, headphone jacks, loudspeakers and battery replacements. Ultimately, all technicians within a Batteries Plus Bulbs store will be Level 1 and Level 2 WISE-certified.”WISE Retail Certification is what denotes to customers that a Batteries Plus Bulbs location is a trusted service provider for their service needs.&nbsp;Batteries Plus Bulbs’ technicians being WISE-certified is <a href="https://1851franchise.com/batteriesplus/solid-commercial-sales-relationships-bring-steady-revenue-stream-to-batteries-plus-bulbs-franchisees-2710613#brand-latest-stories">extremely advantageous for the brand</a> and, in particular, its franchisees. Franchisees that certify their technicians and retail locations will be able to market their Batteries Plus Bulbs stores as being WISE-certified, which according to Kukuk, increases visibility, consumer confidence and sales. Industry partnerships developed from the brand’s position as a WISE-certified enterprise will also drive increased sales.&nbsp;Some of these industry partnerships that can benefit franchisees include the following: Working with OEMs (original equipment manufacturers), re-manufacturers, insurance provides and other CTIA members.&nbsp;The WISE Certification helps Batteries Plus Bulbs <a href="https://1851franchise.com/batteriesplus/5-reasons-to-buy-a-batteries-plus-bulbs-franchise-2710455#brand-latest-stories">thrive as a brick and mortar concept</a> in an increasingly online world: It allows for the brand to distinguish itself from the competition. “The WISE mark stands for quality and consistency which is critical when a customer is researching who to bring their damaged device to for repair,” Kukuk said. “Non-certified competitors will be at a disadvantage when evaluated as an option against a certified repair center. Consumers want a local store where they can bring their device for a timely and high-quality repair.”<a href="https://1851franchise.com/batteriesplus/how-batteries-plus-bulbs-is-winning-locally-in-an-online-world-2711814#brand-latest-stories">Batteries Plus Bulbs is that local store</a> and the WISE-certification is the assurance customers want that makes the franchise concept flourish.&nbsp;The startup costs for a Batteries Plus Bulbs franchise range from $189,250 to $366,350. The franchise fee is $37,500. To learn more about franchising with Batteries Plus Bulbs, visit <a href="https://batteriesplusfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=batteries-plus-bulbs-recognized-as-the-first-certified-device-repair-retailer-2712483" target="_blank" rel="nofollow">https://batteriesplusfranchise.com/</a>.&nbsp;

Batteries Plus Bulbs Recognized As the First Certified Device Repair Retailer

1851 Franchise

Under the Wireless Industry Service Excellence (WISE) program, Batteries Plus Bulbs works to certify more than 720 of its locations across the country. 

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

batteries-plus-bulbs-recognized-as-the-first-certified-device-repair-retailer

Senior Care Authority

Senior Care Authority Midyear Momentum 2025 - 1851 Franchise

Senior Care Authority Accelerates Franchise Support and National Growth in First Half of 2025

senior-care-authority-franchise-midyear-2025

Children's Lighthouse

How This IT Architect Became a Successful Children’s Lighthouse Franchisee

childrens-lighthouse-franchise-san-antonio-justin-leggett

Busy Bee Jumpers

Busy Bee Jumpers Buzzes into Franchising: Three New Franchisees Signed in First 30 Days

busy-bee-jumpers-buzzes-into-franchising-three-new-franchisees-signed-in-first-30-days

Fitness Premier

Fitness Premier 24/7 Clubs Reports Strong Midyear Momentum 

Fitness Premier 24/7 Clubs Reports Strong Midyear Momentum with Revenue Gains, Record Membership, and Strategic Expansion

fitness-premier-mid-year-growth-2025

Woodhouse Spas

image of a woodhouse spa franchise buildings exterior 

Woodhouse Spas Continues Strong Momentum With Double-Digit Growth in Q2

woodhouse-spas-q2-2025-growth-expansion

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Mega Franchisee Sizzling Platter Acquired by Bain Capital

mega-franchisee-sizzling-platter-acquired-by-bain-capital

Wendy's CEO Kirk Tanner Steps Down - Breaking News - 1851 Franchise

Wendy’s CEO Kirk Tanner Steps Down Amid Challenges, Leaving Franchisees Facing Uncertainty

wendys-ceo-transition-kirk-tanner-franchisee-uncertainty

"Come in, We're OPEN" sign against abstract background

Small Business Optimism Dips, Raising Concerns for Franchise Owners

small-business-optimism-dips-raising-concerns-for-franchise-owners

Photo of Roof Scientist truck and trailer

Roof Scientist Expands Into Northern Indianapolis as Entrepreneur Dale Speckman Launches New Business in Fishers

roof-scientist-expands-into-northern-indianapolis

Image of Donald Trump pointing with red stripes in the background

August 1 Tariff Deadline Is Said to Have ‘No Extensions’: What This Could Mean for Franchises

august-1-tariff-deadline-franchise-impact

Unlocking Superpowers: How KidStrong Is Building the Next Generation of Confident Kids — and Thriving Franchise Owners

kidstrong-franchise-confident-kids

Picture of kids for franchise business Kidstrong which focuses on child development and fitness

KidStrong Is Pediatrician-Recommended for Raising Confident, Capable Kids and Families Can't Get Enough

kidstrong-child-development-program

Jollibee -Launch-Story-Brand-Page-Deep-Dive-2025

Jollibee Franchise Costs, Fees, Profit and Data for 2025

jollibee-franchise-costs-fees-profit-and-data-for-2025

Bringing Robots to Main Street: How Elad Inbar’s RobotLAB Franchise Is Powering the Local AI Revolution

bringing-robots-to-main-street-how-elad-inbars-robotlab-franchise-is-powering-the-local-ai-revolution

The Ultimate Guide to Selling Franchises: How To Create a Strong Incentive

how-to-build-strong-incentives-to-attract-prospective-franchisees

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores - Agg - 1851 Franchise

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

hooters-franchise-model-company-owned-closures

Blending Tech, Hospitality and Health Care: How Three Women From Different Worlds Came Together to Build a Paris Baguette Franchise

paris-baguette-franchise-flower-mound-texas

Hely and Hiral Patel Bring Their Longtime Dream to Life With The Brass Tap

brass-tap-franchise-pasadena-maryland-hely-hiral-patel

From the Heart: How Wendy and TJ Henley Found Their Purpose With a Right at Home Franchise

Batteries Plus Bulbs Recognized As the First Certified Device Repair Retailer

MORE STORIES LIKE THIS