Benjamin Franklin Plumbing

In an industry where customer frustration is often the norm,&nbsp;<a href="https://benjaminfranklinplumbingfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-franchise-opportunity-2729952" target="_blank" rel="nofollow">Benjamin Franklin Plumbing</a> stands out by solving one of the most basic and most aggravating problems homeowners face: people not showing up when they say they will.“We have a signature on-time guarantee that reflects how much we value our customers’ time,” said&nbsp;<a href="https://www.linkedin.com/in/david-montanez-66015a19/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-franchise-opportunity-2729952" target="_blank" rel="nofollow">David Montanez</a>, vice president of franchise development at&nbsp;<a href="https://www.authoritybrands.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-franchise-opportunity-2729952" target="_blank" rel="nofollow">Authority Brands</a>. “If a technician is late, we pay the customer five dollars for every minute they wait, up to three hundred dollars. Some of our franchisees take great pride in honoring that promise, even handing customers a fifty-dollar bill if they miss the appointment window. It is a small gesture, but it leaves a strong and lasting impression.”That impression is part of a bigger strategy.&nbsp;<a href="https://www.authoritybrands.com/our-brands/benjamin-franklin-plumbing/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-franchise-opportunity-2729952" target="_blank" rel="nofollow">Benjamin Franklin Plumbing</a> has earned its place as one of the top essential-service franchise opportunities in the country by focusing on trust, consistency and smart business systems. It’s not just about fixing a leak, it’s about building long-term relationships with customers who know they can count on you.“It’s about reliability,” Montanez said. “Homeowners want to know that when they make time in their day for a service call, we’ll be there. And not just on time, but ready to work.”That readiness is a major differentiator. Every Benjamin Franklin Plumbing van is stocked and equipped so the tech can get the job done on the spot. No unnecessary trips back to the warehouse. No waiting for parts. Just professional service delivered with precision.Franchisees don’t need to be plumbers themselves to thrive in the system. In fact, the majority aren’t.“Success in this system is not about having trade skills,” Montanez said. “It is about creating the right culture. We look for individuals with strong business instincts, leadership experience, and the discipline to follow an established system. Everything else can be taught.”Training, support and infrastructure are all built into the Benjamin Franklin Plumbing model. Authority Brands has created a foundation for franchisee success that includes a proprietary purchasing platform, hands-on business coaching, and marketing tools that help owners scale faster and smarter.“Our dedicated purchasing team gives franchisees a competitive edge through access to preferred pricing, exclusive products, and stronger margins,” Montanez said. “It creates real separation from the local competitor who is simply buying off the shelf.”At the same time, the brand emphasizes consumer confidence. Technicians are trained to present options clearly and respectfully, not just drop a price and hope for the best. That approach builds trust, drives repeat business, and keeps satisfaction high.“There’s a level of professionalism and transparency that customers aren’t used to seeing in this industry,” Montanez said.Growth opportunities are also baked in. Most franchisees begin with one to three territories, but many expand over time, often into complementary brands like&nbsp;<a href="https://www.authoritybrands.com/our-brands/one-hour-heating-air-conditioning/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-franchise-opportunity-2729952" target="_blank" rel="nofollow">One Hour Heating &amp; Air Conditioning</a> or&nbsp;<a href="https://www.authoritybrands.com/our-brands/mister-sparky/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-franchise-opportunity-2729952" target="_blank" rel="nofollow">Mister Sparky Electric</a>, both part of the&nbsp;<a href="https://www.authoritybrands.com/our-brands/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=benjamin-franklin-plumbing-franchise-opportunity-2729952" target="_blank" rel="nofollow">Authority Brands portfolio</a>.“We’ve seen a lot of success with multi-brand ownership,” Montanez said. “These services go hand in hand, and running them out of the same location creates an efficient operation.”Financially, the model is strong. In 2024, the average gross revenue per franchisee was $2,881,095, according to Item 19 of Benjamin Franklin Plumbing's 2025 Franchise Disclosure Document (FDD). But Montanez is quick to note that success isn’t reserved for industry veterans; it’s built on following the process and investing in your team.“If you take the time to build a business people want to work for, that’s when things start to click,” he said.With the growing demand for home services, an aging housing stock across the country, and increasing consumer expectations, Benjamin Franklin Plumbing is positioned for long-term relevance. It’s not a trendy brand, it’s a dependable one.“This is the kind of business that people need no matter what’s going on in the world,” Montanez said. “If your water line breaks, you’re not waiting around to deal with it next week.”And that’s exactly the point. Benjamin Franklin Plumbing offers franchisees a chance to build a business that’s not just essential, but exceptional, built on being where you say you’ll be, when you say you’ll be there.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/benjamin-franklin-plumbing/info">https://1851franchise.com/benjamin-franklin-plumbing/info</a>.

Why the Benjamin Franklin Plumbing Franchise Is a Top Home Services Opportunity Backed by Authority Brands

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VP David Montanez reveals how this Authority Brands gem thrives on trust, technology and top-tier franchisee support to create a franchise opportunity built for growth and resilience.

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The Punctual Plumber That Pays: Why Benjamin Franklin Plumbing Is a Franchise Favorite

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COLUMBIA, Md. —&nbsp;<a href="https://benjaminfranklinplumbingfranchise.com/">Benjamin Franklin Plumbing</a>, the nationally recognized residential plumbing franchise, has been named to&nbsp;<a href="https://www.entrepreneur.com/franchise500">Entrepreneur’s 2026 Franchise 500</a>, ranking No. 194 overall, up significantly from No. 288 in 2025.Entrepreneur’s annual Franchise 500 ranking is widely regarded as one of the most comprehensive evaluations of franchise opportunities, assessing brands on factors including unit growth, financial strength and stability, brand power, franchisee support, and more.“Moving up nearly 100 spots on the Franchise 500 is a huge reflection of the collective success of our franchise owners and the strength of our system,” said&nbsp;<a href="https://www.linkedin.com/in/steve-clemente-b4244539/">Steve Clemente</a>, President and Chief Operating Officer of Trades Brands at Authority Brands. “This achievement is a direct testament to their hard work, supported by our robust operating model and long-term focus on building a strong, sustainable brand.”Now in its 47th year, the Franchise 500 evaluates franchise systems using a cumulative score based on more than 150 data points.&nbsp;<a href="https://1851franchise.com/benjamin-franklin-plumbing/info">Benjamin Franklin Plumbing’s</a> continued rise in the rankings is a testament to its established presence in the&nbsp;<a href="https://www.mckinsey.com/industries/private-capital/our-insights/value-plays-in-us-home-services-where-opportunity-meets-reliability">rapidly growing</a> home services sector. As part of&nbsp;<a href="https://www.authoritybrands.com/">Authority Brands</a>, the brand benefits from an impressive suite of shared services and strategic support designed to help franchise owners operate efficiently in local markets.“Our success is driven by the dedication of our franchise owners in their local communities,” Clemente said. “Our focus remains on providing them with the systems and tools to succeed, and recognition like this really reinforces that approach and the exciting direction of the brand.”To view Benjamin Franklin Plumbing’s full profile on Entrepreneur’s 2026 Franchise 500®, visit:<a href="https://www.entrepreneur.com/franchises/directory/benjamin-franklin-plumbing/305237">&nbsp;https://www.entrepreneur.com/franchises/directory/benjamin-franklin-plumbing/305237</a>. Results are also featured in the January/February 2026 issue of Entrepreneur.ABOUT BENJAMIN FRANKLIN PLUMBING Founded in 2001, Benjamin Franklin Plumbing currently operates in more than 300 locations across North America. With an emphasis on customer satisfaction, the company's highly trained and licensed plumbers offer a full range of plumbing services that meet the highest industry standards, including installation, repair, and replacement. Benjamin Franklin Plumbing is part of Authority Brands, the parent company to leading home service brands across the plumbing, electrical services, residential cleaning, at-home care, swimming pool repair and maintenance, tree care, restoration, and pest control services sector. For more information, visit&nbsp;<a href="http://www.benjaminfranklinplumbing.com">www.benjaminfranklinplumbing.com</a> and&nbsp;<a href="http://www.authoritybrands.com">www.authoritybrands.com</a>.&nbsp;&nbsp;

The plumbing franchise moved up 94 spots from its place on last year’s list as it continues system growth and in-depth franchisee support.

Benjamin Franklin Plumbing Ranks No. 194 on Entrepreneur’s 2026 Franchise 500®

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The skilled trades have long been considered male-dominated industries, but that reality has gradually begun to shift as more women step into leadership roles and technical careers.&nbsp;<a href="http://linkedin.com/in/michelle-glasson-8a6bb585">Michelle Glasson</a>, a franchise owner with&nbsp;<a href="https://benjaminfranklinplumbingfranchise.com/">Benjamin Franklin Plumbing</a> in Levittown, Pennsylvania, entered the home services industry through a family business and developed a passion for leading a strong team.“My journey into the home services industry really started when I started dating my now-husband, who owned a small plumbing company, and I felt a passion for family business and entrepreneurship,” she said. “I’ve always been drawn to businesses that serve the community and provide real value to people’s everyday lives.”As Glasson became more involved in the day-to-day operations of the company, she learned every part of the business, from customer service to leadership and operations. She soon discovered that home services is an industry where the work you do genuinely matters, and over time, Glasson became focused on building a strong team and creating a workplace culture where employees could grow professionally.<h2>Leading in a Male-Dominated Industry</h2>When Glasson first entered the trades, the experience came with its share of challenges. The plumbing industry has historically had fewer women in leadership positions, and early perceptions were not always encouraging.“In the very beginning, it was both challenging and, for the most part, laughed at. However, through the years it has proven to be incredibly rewarding,” she said. “The skilled trades have traditionally been male-dominated, but I believe that strong leadership, clear communication and respect for the people around you matter more than anything else.”<h2>Encouraging More Women to Enter the Trades</h2>Glasson believes that women bring valuable leadership qualities to skilled trade businesses, such as a strong sense of communication, organization and emotional intelligence. She found that these qualities are incredibly valuable when managing teams and building relationships with customers.She also encourages women who may be considering careers in the trades or franchise ownership not to be intimidated by outdated perceptions.“My biggest advice would be to believe in yourself and don’t hold back,” Glasson said. “And don’t allow the perception that a female could never effectively have a career in the skilled trades. That is just false.”As Glasson’s<a href="https://1851franchise.com/benjamin-franklin-plumbing/info"> Benjamin Franklin Plumbing franchise</a> continues to expand, she stays focused on leading her team well and making sure customers receive dependable service while continuing to support the employees who help the business succeed.“What started as an opportunity for my husband and I to grow the business that he already had quickly turned into a passion for creating a strong team, building a positive culture and providing reliable service to the community we serve,” Glasson said.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/benjamin-franklin-plumbing.">https://1851franchise.com/benjamin-franklin-plumbing.</a>&nbsp;

Benjamin Franklin Plumbing franchise owner Michelle Glasson reflects on building a team, breaking barriers and creating opportunities in the plumbing industry.

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The Punctual Plumber That Pays: Why Benjamin Franklin Plumbing Is a Franchise Favorite

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