BIGGBY COFFEE

When the first <a href="https://www.biggbyfranchising.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=biggby-coffee-ends-2020-with-record-84-franchise-units-sold-19-new-units-opened-and-plans-to-continue-growing-in-the-new-year-2715208" target="_blank" rel="nofollow">BIGGBY® COFFEE</a> opened its doors in East Lansing, Michigan 25 years ago, co-founders and co-CEOs <a href="https://www.linkedin.com/in/biggbybob/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=biggby-coffee-ends-2020-with-record-84-franchise-units-sold-19-new-units-opened-and-plans-to-continue-growing-in-the-new-year-2715208" target="_blank" rel="nofollow">Bob Fish</a> and <a href="https://www.linkedin.com/in/mike-biggby/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=biggby-coffee-ends-2020-with-record-84-franchise-units-sold-19-new-units-opened-and-plans-to-continue-growing-in-the-new-year-2715208" target="_blank" rel="nofollow">Mike McFall</a> knew they were onto something special.&nbsp;Initially, Fish met McFall to interview him to be a manager, as the brand was planning to open a second location. They soon found themselves walking through Michigan State University’s campus, and over the course of the next three to four hours, they decided to create what is now BIGGBY. What began as a deal sealed with a handshake has since evolved into a 240-plus unit franchise with locations across nine states. And despite the challenges of the COVID-19 pandemic, those numbers continue to grow.&nbsp;In 2020, <a href="https://1851franchise.com/biggbycoffee">BIGGBY® COFFEE</a> sold a record 85 locations and opened 18 new units, proving that the brand’s business model is built to survive even the most difficult economic conditions. This ability to adapt to its circumstances aided by BIGGBY’s innovative <a href="https://biggby.com/biggby-coffee-announces-new-b-cubed-concept/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=biggby-coffee-ends-2020-with-record-84-franchise-units-sold-19-new-units-opened-and-plans-to-continue-growing-in-the-new-year-2715208" target="_blank" rel="nofollow">modular-unit store model, called BCubed</a>.&nbsp;The BCubed concept, which has been received well by franchisees and customers alike at its existing locations, is designed for maximum efficiency — the model increases speed to market and costs significantly less to build than standard store models in the coffee space.“We can’t keep up with the number of modular drive thrus that we’re selling,” said McFall. “It’s been such a huge success throughout COVID, and we have franchise owners lining up to open them.”BCubed locations also offer customers access to a drive-thru, enabling guests to order their favorite BIGGBY items from the comfort and safety of their own cars, which proved to be essential over the course of 2020, when COVID concerns emerged and social distancing became the norm. BCubed locations continue to be a major element of the BIGGBY strategy in 2021 as well — there are currently 45 modular units in development in addition to the 9 units currently open.&nbsp;The success that BIGGBY saw over the course of 2020 is also due in part to the brand’s <a href="https://1851franchise.com/biggbycoffee/nearly-250-unit-biggby-coffee-drives-franchise-development-success-with-dedicated-area-representative-team-2714305">Area Representative program</a>, which was first introduced in 2018. The program selects BIGGBY franchisees to become area representatives, who can drive growth in designated markets. Once these representatives are chosen and go through training, they work to grow the BIGGBY brand in their development territories while building strong relationships with business owners and customers.Lisa Oak, chief development officer for BIGGBY, says that despite her extensive experience in the franchise industry, the growth that the brand has found through the Area Representative program, the BCubed locations and other recent advancements is impressive by any standard.“Coffee is such an amazing category, and our coffee is special. Customers are responding well to our brand and becoming franchisees themselves. We really pride ourselves on the fact that our prospective franchisee can be anyone; people who love our coffee and what we’re about can truly be successful with us,” said Oak.That kind of love and dedication is ultimately what makes the BIGGBY business model work. At its core, Fish says the brand isn’t focused on selling a specific number of units every year — it’s about changing people’s lives for the better. That purpose-driven mindset has been an integral part of the brand’s culture since day one.“Us getting together and starting BIGGBY wasn’t that different than a couple dating and deciding to get married without knowing everything about one another. We understood that our values were the same, but we knew that there would be this journey of discovery ahead of us,” said Fish. “We’re big proponents of the idea of partnership and the idea that people are really the most essential component of any business transaction.”The COVID-19 pandemic has tested that purpose and mindset over the past year, and BIGGBY showed that not only is it true to its mission, but the mission is working.“I was so scared during the first few weeks of the pandemic — I was working the line myself to try and save on labor,” said Shanna Novosel, a BIGGBY franchisee and area representative for the Greater Cincinnati area. “Now we’re busier than we were this time last year. The thing is, there’s a ‘shop local’ aspect of the business. My stores are in smaller communities, so customers know me and know the business is locally owned. They know they’re helping me and our employees support our kids, not just sending all the money we earn to Seattle.”Mo Elfakir, another BIGGBY® COFFEE franchise owner, agrees.“I love being able to connect with my customers and build relationships with them,” Elfakir said. “It’s great to be able to make people smile with a cup of coffee every day — everybody loves coffee. We’re a part of something that’s much larger than just making money — we’re building a community. Happiness for me comes through making other people happy.”On the heels of its most successful year to date, BIGGBY® COFFEE only has plans to grow in the new year and beyond. Not only is the brand on pace to open its milestone 250th location in 2021, it’s also planning to continue fostering growth through its development team, area representatives and BCubed locations. But even as the brand continues to grow, there are no plans to stray from its purpose-driven roots and commitment to creating a community of love and support above anything else.“Our purpose is supporting people in building a life that they love. That’s what Bob and I have been going throughout our entire history together, McFall said. “We’re supporting people every day when we wake up on multiple levels. For customers, it’s as simple as the fact that when they walk in one of our stores in the morning, we have the opportunity to be a positive force in their life at that moment. For our staff, we put together a process to help them develop in their careers and build a life and future they love. And for our franchisees, we work with them to build a successful business.”The initial investment to franchise with BIGGBY® COFFEE ranges from $189,550 to $378,600, including a $20,000 franchise fee. For more information on franchising with BIGGBY COFFEE, please visit <a href="https://www.biggbyfranchising.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=biggby-coffee-ends-2020-with-record-84-franchise-units-sold-19-new-units-opened-and-plans-to-continue-growing-in-the-new-year-2715208" target="_blank" rel="nofollow">https://www.biggbyfranchising.com/</a>.About BIGGBY® COFFEEBIGGBY® COFFEE, based in East Lansing, Mich., was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, decided to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself and Share Great Coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm. Besides connoisseur-worthy drinks with names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas provide a unique experience focused on brightening their customers’ day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has more than 240 cafes across many states including Michigan, Ohio, Indiana, South Carolina, Wisconsin, Kentucky, and Florida. In 2018, BIGGBY® launched an Area Representative Program and currently has 14 Area Representatives in 8 states.

BIGGBY® COFFEE Ends 2020 With Record 84 Franchise Units Sold, 19 New Units Opened and Plans to Continue Growing in the New Year

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The expansion of its innovative modular-unit store buildout and a rapidly growing Area Representative program are only two of the ways the leading coffee brand continues to outshine the competition.

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Fresh Starts and Sweethearts: BIGGBY® COFFEE Brings Back Winter Favorites and Adds a TWIX® Twist for Valentine’s Season

The Sweetest Season: BIGGBY® COFFEE Rings in the Holidays With Cookie-Themed Drinks and the Return of Peppermint Favorites

BIGGBY® COFFEE Named No. 2 Best Coffee Chain in the Nation by USA Today

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is kicking off 2026 with seasonal menu favorites, festive Valentine’s offerings, value-driven bundles and a limited-time TWIX® collaboration paired with a spotlight on its hot chocolate lineup. The seasonal menu runs Jan. 2 through Feb. 25, 2026.&nbsp;This winter, BIGGBY® COFFEE is featuring three distinct seasonal beverage categories designed to bring comfort, creativity and a little extra sweetness to the colder months.First, fan-favorite Salted Caramel beverages return with a new twist, featuring&nbsp;TWIX®-inspired flavors topped with a&nbsp;TWIX® candy crumble.In addition, BIGGBY® COFFEE is spotlighting its lineup of rich, comforting hot chocolate beverages, offering both classic and seasonal flavors perfect for snowy winter days.And for Valentine’s Day, BIGGBY® COFFEE is serving up festive, sweet treats, including Red Velvet beverages, the Sweetheart BIGGBY Blast® energy drink and the Berry Chocolatey Creme Freeze.Featured Valentine’s beverages include:<ul><li>Red Velvet Latte (hot, iced, frozen) and Sweet Foam Red Velvet Cold Brew</li><li>Sweetheart BIGGBY Blast® Energy Drink (strawberry and dragon fruit topped with sweet foam)</li><li>Berry Chocolatey Creme Freeze (white chocolate, mocha, strawberries, mini chocolate chips)</li></ul>Featured TWIX® beverages, inspired by Salted Caramel TWIX®,&nbsp; include:<ul><li>Salted Caramel Latte and the Salted Mocha Caramel Latte topped with TWIX® (hot, iced, frozen)</li><li>Sweet Foam Salted Mocha Caramel Cold Brew topped with TWIX®</li><li>The TWIX® Fix Creme Freeze</li><li>Hot Chocolate, Cocoa Carmella, Salted Cocoa Carmella with TWIX® topping, Mint Hot Chocolate, White Hot Chocolate</li></ul>Seasonal food items also return, including the fan-favorite Sausage Cheddar Biscuit with honey and Chocolate Cake Pops.&nbsp;Guests can also enjoy seasonal promotions:<ul><li>Twice As Nice Tuesday: Double loyalty points every Tuesday on specialty beverage purchases for registered members.</li><li>National Hot Chocolate Day (Saturday, Jan. 31):&nbsp;Free 16 oz. hot chocolate with any specialty beverage purchase.</li><li>Don’t Fumble Your Monday (Monday, Feb. 9): Power through the Monday after the Big Game with a $2.99 hot or iced 16oz specialty drink.</li><li>Valentine’s Day (Saturday, Feb. 14):&nbsp;Buy one, get one free on any drink, any size.</li></ul>From the TWIX®-inspired Salted Caramel beverages and rich hot chocolate options to Red Velvet, Sweetheart BIGGBY Blast® and other adorable Valentine’s Day-inspired treats, BIGGBY® COFFEE delivers a variety of offerings to help guests celebrate winter, indulge for Valentine’s and start a caffeinated 2026.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.About the BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment, and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.To learn more about franchising with BIGGBY® COFFEE, visit&nbsp;<a href="https://www.biggbyfranchising.com/">https://www.biggbyfranchising.com/</a>.

Biggby Coffee franchise, Valentine's Day, Biggby Coffee Twix collab

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is kicking off 2026 with a limited-time partnership bringing together two fan favorites. From Jan. 2 through Feb. 25,&nbsp;<a href="https://1851franchise.com/biggbycoffee/info">BIGGBY®</a> will feature a salted caramel beverage lineup inspired by TWIX®, with all salted caramel drinks topped with a TWIX® cookie &amp; candy crumble.The seasonal return of salted caramel gets a new twist this winter, blending the rich, sweet-and-salty flavor profile inspired by Salted Caramel TWIX® into a variety of hot, iced and frozen beverages, delivering a dessert-inspired experience in a perfectly sippable format.Featured salted caramel beverages available include:<ul><li>Salted Caramel Latte with TWIX® topping</li><li>Salted Mocha Caramel Latte with TWIX® topping</li><li>Sweet Foam Salted Caramel Cold Brew with TWIX® topping</li><li>Sweet Foam Salted Mocha Caramel Cold Brew with TWIX® topping</li><li>Salted Cocoa Carmella with TWIX® topping</li><li>TWIX® Fix Creme Freeze</li></ul>In addition to the TWIX® collaboration, BIGGBY® is placing a strong seasonal focus on its hot chocolate lineup throughout early 2026 and found a way for TWIX® to be included, too. A delicious warm-up option for kids, teens and non-coffee drinkers alike, BIGGBY® Hot Chocolate is a comforting winter choice.&nbsp;Featured hot chocolate beverages available include:<ul><li>Hot Chocolate</li><li>Cocoa Carmella Hot Chocolate</li><li>Salted Cocoa Carmella Hot Chocolate with TWIX® topping</li><li>Mint Hot Chocolate</li><li>White Hot Chocolate</li></ul>BIGGBY® will also celebrate National Hot Chocolate Day with a limited-time promotion that will unite coffee drinkers and their non-caffeinated companions. On Saturday, Jan. 31, 2026, guests can enjoy a free 16 oz. Hot Chocolate with the purchase of any specialty beverage (offer valid on a 10 oz. as well).With the return of Salted Caramel flavors, a TWIX®-inspired topping and a renewed emphasis on Hot Chocolate, BIGGBY® COFFEE is offering guests more ways to sip a cold season staple and enjoy the winter season one cup at a time.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.© 2026 Mars or AffiliatesAbout the BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment, and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.To learn more about franchising with BIGGBY® COFFEE, visit&nbsp;<a href="https://www.biggbyfranchising.com/">https://www.biggbyfranchising.com/</a>.

BIGGBY COFFEE Teams Up With TWIX for Limited-Time Salted Caramel Drinks

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BIGGBY® COFFEE Recognized on Forbes’ 2026 Best Customer Service List

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“It Shouldn’t Be This Hard” Podcast: BIGGBY Coffee’s Journey to 100% Regenerative Sourcing

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the high-energy coffee franchise with over 460 locations nationwide, is proud to announce its inclusion in&nbsp;<a href="https://www.entrepreneur.com/franchise500">Entrepreneur’s prestigious Franchise 500® list</a> for 2026.&nbsp;<a href="https://1851franchise.com/biggbycoffee/info">BIGGBY® COFFEE</a> ranked at No. 201, up 11 spots from 2025. While the recognition highlights the continued growth of BIGGBY® COFFEE as a business, it also validates the strength of the brand’s people-first, values-aligned model.“The Franchise 500 is a recognition of the strength and innovation of the best franchises in the world,” said&nbsp;<a href="https://www.linkedin.com/in/mikejmcfall/">Michael McFall</a>, CEO of BIGGBY® COFFEE. “We’re honored to be included, and this is a clear confirmation of our thesis: that love-driven, people-first practices serve to make businesses stronger and more successful.”Now in its 47th year, Entrepreneur’s Franchise 500 is the world’s first and most comprehensive franchise ranking. Franchises are evaluated on key factors such as unit growth, financial strength and stability, brand power and operational support, with each franchise receiving a cumulative score based on analysis of more than 150 data points. Entrepreneur ranks the top 500 franchises in order of their overall score, providing prospective franchisees with a trusted resource for evaluating franchise opportunities.The brand’s rise in the rankings is supported by its continued growth and evolution throughout 2025. Much of this momentum reflects BIGGBY® COFFEE’s recent brand refresh, anchored by the tagline BIGGBY® Makes it Better, which reinforces the company’s focus on consistent quality, human connection and creating uplifting, everyday experiences for guests and franchise owners alike.In addition to its continued growth, BIGGBY® COFFEE remains focused on building a values-aligned franchise system that supports franchise owners, team members and the communities they serve, reinforcing a people-first approach to long-term success.To view BIGGBY® COFFEE’s full profile on Entrepreneur’s Franchise 500, visit:&nbsp;<a href="https://www.entrepreneur.com/franchises/directory/biggby-coffee/299698">https://www.entrepreneur.com/franchises/directory/biggby-coffee/299698</a>. Results are also featured in the January/February 2026 issue of Entrepreneur, available on newsstands.About The BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests and partnering with coffee producers who treat people well, respect the environment and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.&nbsp;

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BIGGBY® COFFEE Ranks Among Top Franchises on Entrepreneur’s Franchise 500® for 2026

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BIGGBY® COFFEE Ends 2020 With Record 84 Franchise Units Sold, 19 New Units Opened and Plans to Continue Growing in the New Year

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