Since the start of the pandemic, restaurants have experienced a dramatic loss in cash flow and customers as local regulations require lower seating capacities and new operations guidelines for restaurants.
Jim Balis, managing director of strategic operations for CapitalSpring, spoke with Fast Casual about the challenges restaurant operators are facing right now and some strategies for solving them.
“As restrictions begin to lift, consumers will be most drawn to restaurants that provide the best value and experience,” Balis explained. “Everything that affects the facility — from cleanliness to capacity planning — needs to contribute to a better dining experience. These factors, combined with the prioritization of off-premise ordering platforms and a robust response to the pandemic, will play an important role in the industry's ability to bounce back from this crisis.”
Balis also mentioned that restaurants are going to have to move forward and adjust to these new circumstances, or they will not survive the pandemic. The key to success, Balis said, is having a plan in place to safely and comfortably serve guests moving forward.
CapitalSpring, a private investment firm focused exclusively on the branded restaurant and food service industries, provides financial solutions and guidance for restaurateurs.
Read the full story at fastcasual.com.