DoodyCalls, the pet waste management franchise, honored Brandon Fritz as its 2025 Franchisee of the Year during its annual conference in the first quarter of 2026. Fritz became a franchisee in 2024 when he decided he wanted more control over his time and income as his family started growing. Today, he owns the Baltimore County and Harford County, Maryland, territories.
Fritz spent 10 years in special education before earning his MBA from Mount St. Mary’s and transitioning into retail management with Target. After six years, he moved into the trucking and logistics industry, where he worked early morning hours for almost a decade. When his family began planning for a second child, he started looking at self-employment options.
“I bought a vending machine business in January of 2024, but six weeks later, I just so happened to stumble across DoodyCalls while I was listening to a podcast,” Fritz said. “I started doing my research and really liked the opportunity. I was excited that there was the option to acquire an existing territory from a DoodyCalls franchisee, so I would not be starting 100% from scratch. After much consideration, I made the leap.”
Since the DoodyCalls location was already established, Fritz had 100 customers on day one and became cash flow positive about six months after opening. Soon after, the franchisee who owned the neighboring DoodyCalls territory, which had been operating for 17 years, was ready to retire. Fritz worked out an arrangement and was able to acquire them, too.
In a short period of time, Fritz more than doubled his revenue.
With his first territory already having such a large customer base, Fritz had to jump in with a running start. There hadn’t been much advertising done by the previous owners, so that was one of the first things he focused on.
“That whole first year, the DoodyCalls team walked me through all the learning curves,” he said. “I picked up the foundation quickly, and everything came together really well. All the systems were in place, which made it really easy to run with them. In that first year, I went up an additional 100-some customers on my own.”
He attributes much of his success to following the playbook the franchise laid out for him. He’s also proactive about reaching out to other DoodyCalls franchisees and building relationships with them.
“I take advice wherever I can,” he said. “Staying humble has served me well, and just staying eager and being willing to ask for help when I need it.”
Winning Franchisee of the Year came as a surprise to Fritz. He plans to build on the recognition by pushing his performance even further.
“To me, the award means that I have to do even more, because I have set a standard and I can't let that slip,” he said. “I want to keep trying to strive for that next level. While the award is wonderful and I am so grateful for it, it makes me hungrier.”
Fritz is already acting on that hunger; he recently acquired the Charlotte, North Carolina, DoodyCalls territory, a move expected to more than double his current system revenue. Looking ahead, he plans to continue his expansion by staying in contact with neighboring owners nearing retirement and remains open to exploring other brands within the Authority Brands network as the right opportunities arise.
“I’m really grateful for everything that DoodyCalls has afforded me,” Fritz said. “It allowed my wife to be able to leave the job that she hated and start pursuing her own business, as well. My life’s changed so much over the past two years and I don’t think it could have happened without DoodyCalls.”
To find out more information on costs to buy this franchise, please visit https://1851franchise.com/doodycalls.
DoodyCalls
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After years in education, retail and logistics, Brandon Fritz found a path to business ownership with DoodyCalls and quickly became one of the brand’s top performers.
DoodyCalls, the pet waste management franchise, honored Brandon Fritz as its 2025 Franchisee of the Year during its annual conference in the first quarter of 2026. Fritz became a franchisee in 2024 when he decided he wanted more control over his time and income as his family started growing. Today, he owns the Baltimore County and Harford County, Maryland, territories.
Fritz spent 10 years in special education before earning his MBA from Mount St. Mary’s and transitioning into retail management with Target. After six years, he moved into the trucking and logistics industry, where he worked early morning hours for almost a decade. When his family began planning for a second child, he started looking at self-employment options.
“I bought a vending machine business in January of 2024, but six weeks later, I just so happened to stumble across DoodyCalls while I was listening to a podcast,” Fritz said. “I started doing my research and really liked the opportunity. I was excited that there was the option to acquire an existing territory from a DoodyCalls franchisee, so I would not be starting 100% from scratch. After much consideration, I made the leap.”
Since the DoodyCalls location was already established, Fritz had 100 customers on day one and became cash flow positive about six months after opening. Soon after, the franchisee who owned the neighboring DoodyCalls territory, which had been operating for 17 years, was ready to retire. Fritz worked out an arrangement and was able to acquire them, too.
In a short period of time, Fritz more than doubled his revenue.
With his first territory already having such a large customer base, Fritz had to jump in with a running start. There hadn’t been much advertising done by the previous owners, so that was one of the first things he focused on.
“That whole first year, the DoodyCalls team walked me through all the learning curves,” he said. “I picked up the foundation quickly, and everything came together really well. All the systems were in place, which made it really easy to run with them. In that first year, I went up an additional 100-some customers on my own.”
He attributes much of his success to following the playbook the franchise laid out for him. He’s also proactive about reaching out to other DoodyCalls franchisees and building relationships with them.
“I take advice wherever I can,” he said. “Staying humble has served me well, and just staying eager and being willing to ask for help when I need it.”
Winning Franchisee of the Year came as a surprise to Fritz. He plans to build on the recognition by pushing his performance even further.
“To me, the award means that I have to do even more, because I have set a standard and I can't let that slip,” he said. “I want to keep trying to strive for that next level. While the award is wonderful and I am so grateful for it, it makes me hungrier.”
Fritz is already acting on that hunger; he recently acquired the Charlotte, North Carolina, DoodyCalls territory, a move expected to more than double his current system revenue. Looking ahead, he plans to continue his expansion by staying in contact with neighboring owners nearing retirement and remains open to exploring other brands within the Authority Brands network as the right opportunities arise.
“I’m really grateful for everything that DoodyCalls has afforded me,” Fritz said. “It allowed my wife to be able to leave the job that she hated and start pursuing her own business, as well. My life’s changed so much over the past two years and I don’t think it could have happened without DoodyCalls.”
To find out more information on costs to buy this franchise, please visit https://1851franchise.com/doodycalls.
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