Before joining DoodyCalls, Brian Barrera worked long hours as a district manager in the fitness industry. After eight years in the field, he reached a turning point shortly after his daughter was born. “I was sitting at my desk one day and thought, ‘I’m worth way more than what I’m getting paid here,’” Barrera said. “There has to be more to life than this salary and lifestyle.”

While exploring business opportunities in 2022, he came across DoodyCalls — a name that instantly stood out for its mix of humor and promise. “It’s funny; it makes you giggle,” he said. “I had no idea being a pooper scooper could be a business, but it just made sense for us.”

DoodyCalls offers a model that’s simple to understand, easy to scale and supported by a strong corporate team that genuinely cares about franchise success. The opportunity was a no-brainer for Barrera. 

What Made DoodyCalls Stand Out

Barrera said the appeal went beyond just owning a business — it was about finding something straightforward and reliable that matched his work style. “What got me right off the bat was the structure of DoodyCalls and the type of work,” Barrera said. “It’s a job where, as long as you do what needs to be done, you don’t get many complaints.”

The business also filled a local gap. “I’d been in Reno my entire life and didn’t even know this was a type of business,” he said. “There weren’t many competitors, so I knew it had potential.”

Support That Feels Genuine

When Barrera and his wife decided to move forward, they were impressed by the honesty and transparency of the DoodyCalls team. “The support from the top down has been nothing but amazing,” he said. “They’re truthful about what to expect and how long it takes to get your business up and running.”

That guidance helped him feel confident stepping into entrepreneurship for the first time. “As a new entrepreneur, when you just fall in love with something and move forward with it, good things come your way,” Barrera said.

What Customers Appreciate Most

DoodyCalls’ customers value the simplicity and reliability of the service. Once they sign up, they don’t have to think about it again — the team shows up on schedule and does the job efficiently and reliably.

“It’s just how convenient the service is — one less stress they have to worry about with how busy life gets,” Barrera said. “If something isn’t perfect, we’re usually back out there the next day or within 48 hours.”

Building a Business With Purpose

Barrera’s goals go beyond profits. He wants his company to reflect honesty, care and respect for both customers and employees. “I know it’s just scooping poop, but there’s more to it than that,” he said. “If you show customers you care and value them, it goes a long way.”

He also wants his employees to feel valued and supported. “I’ve had bad bosses and bad management,” Barrera said. “I wanted to provide a safe and fun work environment where people aren’t just a number.”

Expanding Across Nevada

DoodyCalls of Reno, Nevada, opened in 2022, and just two years later, Barrera took over an existing Henderson territory — six hours away but still within reach. “That opportunity kind of came out of the blue,” he said. “We just took it. Henderson is doable, and we’re always open to expanding if the opportunity presents itself.”

As of this fall, his Reno business is celebrating its fourth year, while the Henderson location marks one year under his ownership.

Advice for Future Franchisees

For those considering franchising, Barrera’s advice is simple: be patient and persistent.

“I’d say go for it,” he said. “Just be aware that this type of business is a slow burn. You might get one or two customers a week at first, but once you build that base, you’re in a good position.”

For people who want to leave behind the long hours of traditional jobs and build something of their own, DoodyCalls provides a clear path forward. With recurring customers, strong support and the ability to expand into new territories, it’s a business that can grow steadily while giving owners freedom and purpose.

For more information on franchising with DoodyCalls, visit https://doodycallsfranchising.com/.