Express Employment Professionals Franchise information

Own An Express Employment Professionals Franchise

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About Express Employment Professionals

  • How Much It Costs
  • About Express Employment Professionals
  • Why Express? Why Now?
  • What Sets Express Employment Apart?
  • Why the Category?
  • Why You?
  • Why Franchise Owners Love the Brand
  • What Is the Investment & How Much Can I Make?
  • Awards & Recognition

This information is not intended as an offer to sell or the solicitation of an offer to buy a franchise. It is for information purposes only. The offering is by prospectus only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota (File No. F-4953), New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. New York State Disclaimer: This advertisement is not an offering. An offering can only be made by prospectus filed first with the Department of Law of the State of New York. Such filing does not constitute approval by the Department of Law. CALIFORNIA DISCLAIMER: THESE FRANCHISES HAVE BEEN REGISTERED UNDER THE FRANCHISE INVESTMENT LAW OF THE STATE OF CALIFORNIA. SUCH REGISTRATION DOES NOT CONSTITUTE APPROVAL, RECOMMENDATION OR ENDORSEMENT BY THE COMMISSIONER OF CORPORATIONS NOR A FINDING BY THE COMMISSIONER THAT THE INFORMATION PROVIDED HEREIN IS TRUE, COMPLETE AND NOT MISLEADING.

$144,000 to $220,000
Start-Up Cost
40000
Initial Franchise Fee
8%
Royalty

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 586,000 people globally in 2021 and more than 10 million since its inception. For more information, visit ExpressPros.com.

No matter the state of the economy, companies need help and people need jobs. Express is a full service staffing company and can staff businesses in a variety of industries from front to back, from receptionists to warehouse workers to executives.

A record number of job openings and an improved supply of candidates have led the staffing industry on an upward trend. In 2022, SIA predicted the market would grow an impressive 14% that year to reach a record of $212.8 billion. And the Express team gives franchise owners everything they need to succeed in the industry. For example, one of the brand’s unique strengths is that headquarters handles payroll funding. Essentially working as a back-office administrator, the company processes invoices and other important paperwork for clients. This allows franchise owners to spend their time building relationships with local businesses in their community and doing what they do best.

With a goal of putting a million people to work each year, Express is looking to expand in markets around the world and has strong territories that are available. And with no prior experience needed, entrepreneurs from all backgrounds have the opportunity to tap into this booming industry. 

Express has more than 40 years of experience and its franchise owners have an average length of franchise ownership of 17 years—with some being owners for up to 30 years. As some franchise owners get ready to retire, there are strong resale opportunities for new owners that come with incredibly strong client relationships in established communities.

Express offices are locally owned and operated. There are very few corporate locations and the brand intends to be 100% franchise owned in the near future. 2023 marks the brand’s 40th anniversary and it is celebrating 860+ offices, over 500,000 associates put to work and over $4 billion in sales. 

Notably, franchise owners will benefit from the brand's low overhead and investment level. Because Express owners do not need to purchase a significant amount of supplies or equipment to start up their office, they can save on investment costs. Even more impressively, the brand’s average AUV rings in at over $6 million. For territories open more than 24 months, average sales in 2021 were $6,119,487, while first-year offices averaged $900,049, according to Item 19 in the brand’s FDD.*

Express also gives franchise owners everything they need to be successful. This includes the franchise support center at the Oklahoma City based International Headquarters, available for staff to contact for help on the job; monthly regional meetings with other owners to help discover best practices; annual sales and leadership conferences available for staff to attend to further their development; annual conferences for franchise owners; monthly in-person meetings; strategic development and problem-solving–and more. 

*As reported in the Express Employment 2022 FDD Item 19, along with all of the brand’s financial information

The staffing industry is growing. In fact, in 2021 the industry was worth a record $177.1 billion, according to SIA. And in 2022, the industry was projected to break an even higher record, reaching a whopping $212.8 billion. 

There are several reasons why the industry is seeing such a boom. For instance, there have been a record number of job openings, as well as an improved supply of candidates due to factors such as remote work environments. Additionally, SIA says tech advancements at staffing firms are leading to greater ease of use for clients and candidates, helping further expand the industry.

Express franchise owners do not need a background in staffing. About 95% of current owners have no previous staffing experience. Franchise owners at Express can be successful if they are ready to lead a team, willing to make sales calls, and have a strong passion for helping others find success. Whether that’s a small business owner who doesn’t know how to move forward with finding employees, or it's someone who just got laid off and doesn’t know where to turn, Express franchise owners are there to serve. Owners should also have strong leadership skills, clear communication, motivation, extroverted personalities and be comfortable making cold calls and building relationships. 

In general, qualities of Express franchise owners include: 

  • Sales and client service focused
  • Community minded
  • Natural leader
  • High energy and extroverted
  • Hands-on
  • Driven

Express franchise owners appreciate the support they receive in all aspects of the business. “We follow the process of Express. We do what they taught us. And I think that is why we are so successful,” said franchise owner Garry Norris. 

One unique support feature is that Express handles payroll funding for franchise owners. Essentially working as a back-office administrator, processing invoices and other important paperwork for clients, the brand allows franchise owners to spend their time building relationships with local businesses in their community and doing what they do best.

Additionally, the brand offers a franchise support center from its Oklahoma City based International Headquarters, as well as a wealth of leadership training programs and conferences such as the Express Leadership Academy and regional owner meetings. Franchise owners also benefit from marketing strategy support and the Express Franchise Owner community.

One of the most impressive features of Express is its AUV. For territories open more than 24 months, average sales in 2021 were $6,119,487. First-year offices averaged $900,049, according to Item 19 in the FDD.**

This comes on top of relatively low overhead and investment costs. The initial investment to open an Express single traditional model ranges from $100,000 to $220,000, with a franchise fee of $40,000. Veterans are eligible to receive 50% off the franchise fee.***

 *As reported in the Express Employment 2022 FDD Item 19, along with all of the brand’s financial information.

*** As reported in the Express Employment 2022 FDD Item 7, along with all of the brand’s fees.

As a leader in the staffing industry and a distinguished franchisor for nearly 40 years, Express has been a recipient of many awards and achievements. These include: 

  • #1 Staffing Franchise, Entrepreneur Franchise 500 (2012-2023), Ranked #45 Overall
  • Best of the Best, Entrepreneur Franchise 500 (2014-2021)
  • Top Global Franchise, Entrepreneur Franchise 500 (2022)
  • Fastest Growing Franchise, Entrepreneur Franchise 500 (2020-2022)
  • Hall of Fame Inductee, International Franchise Association (Member Since 2010)
  • ISO 9001: 2015 Certification (2020-2022)
  • World-Class Franchisor, FranSurvey (2006-2022)
  • Best of Staffing® Talent (2017-2022)
  • Best of Staffing® Client (2010 - 2015, 2020, 2021, 2022) 
  • America’s Best Professional Recruiting Firms, Forbes (2020)
  • America’s Best Temp Staffing Firms, Forbes (2020)
  • Top 100 Global Franchises, Franchise Direct (2009 - 2020)
  • 4-Star Franchise, Franchise Business Review (2020)
  • Top 100 Franchise, Franchise Gator (2014-2019)
  • SIA: Largest Staffing Firms 2020: 6th Largest Staffing Firm in the U.S., 2nd Largest Industrial Staffing Firm in the U.S., 6th Largest Office/Clerical Staffing Firm in the U.S., 10th Largest Staffing Firm Globally

Executive Q&A with Express Employment Professionals Senior Franchising Director Dan GundersonExecutive Q&A with Express Employment Professionals Senior Franchising Dire...

1851 Franchise spoke to Gunderson about the story behind Express Employment, what makes it stand out and where it's headed. 

1851 Franchise: Tell us about the history and founding of Express Employment Professionals.

Dan Gunderson, Senior Franchising Director: Express was founded in 1983, and this is our 40th year in business. The two founders who started Express, Bob Funk and Bill Stoller, were part of a previous employment agency back in the late ‘70s and early ‘80s called Acme Personnel Services, which was based out of Seattle and Portland. Acme got hit hard in the recession in the early ‘80s, and one of the officers of that company also passed away, so it went under. Funk and Stoller formed Express in 1983 when that company went under and decided to base it in Oklahoma City. The pair then contacted Acme franchise owner Jim Gray and asked him to join them due to his experience in back office operations. The three men came together to become the founders of Express Temporary Services, with eight offices in Oklahoma, Oregon and Colorado. Though the brand came to be during a national economic downturn, Express managed to generate gross revenues of $2 million. The founders determined that the best way to keep growing was through franchising — and the rest is history. 

Today, we are 100% franchised. Forty years later, it’s been an incredible run. The brand has grown exponentially since its beginnings, changing its name to Express in 2008. We really caught the momentum of the temporary contract side of staffing in the early ‘80s. It was great timing for us in the industry, and that’s where we really primarily focused our service lines. We also do direct hire, permanent placement and executive search. We’re a full service staffing company that works with job seekers to help them find the right job for their skills and experience, whether that’s a full-time, part-time or temporary position. 

1851: What void does Express fill? What was missing in this space before?

Gunderson: We have really filled a void in the temporary contract space. A lot of the companies you see now in the staffing space, especially the temporary contract side, weren't there in the ‘80s. So with us being a franchise, that has made us unique. The other large competitors in the staffing industry are mainly corporate brands, and so that has made us stand out. We're owner driven. Our franchise owner’s livelihoods depend on the relationships they have with their client companies. They're not a branch manager of a corporate staffing service—and that makes a big difference when they build those relationships.  

1851: What are you doing well right now? What are your brand differentiators?

Gunderson: Something we are doing well right now is adapting to what's going on in the world and economy and as far as hiring goes. For the past couple of years since COVID, we really had had to make a shift in how we operate. We've always been in a face-to-face relationship with our clients, so we really had to adapt to a more virtual approach. We’ve added more face-to-face interaction back in, but the virtual aspects of what we do still come into play. 

Recruiting has been tough the past couple of years, but we're seeing record numbers. Our franchise owners are adapting and finding the right people. We've also provided extra support and resources to help our franchise owners recruit applicants because, as you know, there's been a recruiting crunch the past couple of years. We allow our franchise owners to primarily focus on sales and recruiting by providing them all the support that they need on a daily basis to operate and pay potentially hundreds of temporary employees every week. For example, we handle payroll funding. Express processes invoices and other important paperwork for clients, allowing franchise owners to spend their time building relationships with local businesses in their community. 

1851: What are your growth goals?

Gunderson: It's been a long term goal to have 900 franchise locations, and we’re already at 865. We have just over 100 available new territories in North America, so we're gonna hit that goal in the near future—and we're certainly going to celebrate. We also have a goal of $5.5 billion in sales by 2025. 

1851: What were some learning opportunities that Express has leveraged over the years to get to where it is now? 

Gunderson: We've really learned how to adapt to our client's needs and how to tailor our service to them. We’ve also learned to make sure that we're keeping up with the workforce and adapting the technical side of things to recruit more efficiently for our franchise owners. Our client companies really look to us as an extension of their HR department and they value that relationship, so it's been crucial for us to be at the forefront of the industry in terms of adapting to what's going on.

We've seen many changes over the years and in hiring. For the most part, we’ve always seen an increase in demand for the staffing industry itself, and also Express has seen demand increase consecutively year over year. There was a bit of a downturn in the late 2000s, but we recovered pretty quickly after that and, starting in 2009, had consecutive record years. The biggest part of that has been adapting to the changing workforce and identifying the biggest pain points in HR. 

1851: What are three or more of the brand’s important milestones over the past five years?

Gunderson: One big milestone was reaching a total of 800 franchise locations. Breaking a record of a half million Express associates paid annually was also huge for us. Additionally, we came through COVID with an all time sales high of $4.1 billion in 2021. Launching in Australia and New Zealand about two years ago was a big one, as well. 

1851: What does your ideal franchise owner look like in terms of how they run their business, what personal traits they have, what prior business experience they can claim, etc.?

Gunderson: We're a very sales driven business. And the expectation is that the franchise owner will initially take the sales role in the business when they first start. That means actually going out and calling companies directly. Express franchise owners do not need a background in staffing. About 95% of our owners have no previous staffing experience. Franchise owners can be successful if they are ready to lead a team, willing to make sales calls and have a strong passion for helping others find success. Whether that’s a small business owner who doesn’t know how to move forward with finding employees, or it's someone who just got laid off and doesn’t know where to turn, Express franchise owners must be there to serve. Franchise owners should also have strong leadership skills, clear communication, motivation, extroverted personalities and be comfortable making cold calls and building relationships. 

We’re also looking for people who want to make a difference in their community. We want to help people find jobs and help companies find people. That is the spirit of Express—helping people find jobs and making a difference. And so that's what we're looking for, as well. 

1851: What does an ideal franchise owner look like? Are they semi-absentees? A passive investor or an active owner-operator? 

Gunderson: We're looking for owners who are going to be involved and not be distracted by other businesses that they own or other jobs they have. We're looking for a fully involved owner, not a semi-absentee. 

1851: How does Express support franchise owners?

Gunderson: The staffing world is really all about sales and recruiting. And that's what our franchise owners, as well as their teams. should be focusing their energy on—we don't want them worried about the back office operations. So we really allow them to focus on that by taking everything else off their plate. For example, we fund their payroll for contract employees. It's a weekly payroll process Monday–Sunday on the temporary contract side. They don't have to go to a bank, they don't have to go to a factoring company to pay those weekly temporary associates. We fund that for them every week—no matter how big they get. We take care of all the W2s, payroll tax reporting and unemployment administration. Because, even though they're working with their Express associates, we are still the employer of record for the temporary employees because we handle all the liability.

We also provide owners with all the sales and marketing tools they will need, such as help with campaigns, materials and collateral, digital marketing and social media, all of which we refer to as a neighborhood marketing approach. 

Franchise owners can expect a great deal of training prior to opening. Most of our franchise owners do not have any staffing or HR background when they enter our system, so they have to learn everything. It's three weeks training for new owners, which we do once a month. Two of those weeks are virtual, and then we fly them out to our headquarters in Oklahoma City on the third week. We pay for airfare and accommodation and help the franchise owners hire their first recruiter, which we cover the cost of, as well. 

Franchise owners also have a local support person in their area called a developer who is a regionally-based coach and mentor. It’s someone they can lean on that is not their boss. They’re just a trusted adviser who really knows the staffing industry and knows the Express system that they can rely on to help them in the business.

1851: What growth plans does Express have in the coming years?

Gunderson: We want to hit that $5.5 billion in sales by 2025. We're also focusing on growing the professional side of the business. We have a division within Express called the specialized recruiting group, which we see as an opportunity to grow in the future and expand on the professional side of staffing. 

Internationally, we're still striving to grow. We have 46 franchise locations in Canada, 20 in South Africa and we're going to grow in Australia and New Zealand, as well. So there may be future international plans in the future. Overall, we're continuing to be the largest staffing franchise company globally.

1851: Why is now the time to buy into Express?

Gunderson: No matter the state of the economy, people need to work. Express is a full service staffing company and can staff businesses in a variety of industries from front to back, from receptionists to warehouse workers to executives. And with a goal of putting a million people to work each year, Express is looking to partner with franchise owners in markets around the world and has strong territories that are available. 

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Own An Express Employment Professionals Franchise

What Are You Looking For?
Do you have X without the help of the bank?