Express Employment Professionals INFO
About Express Employment Professionals
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 586,000 people globally in 2021 and more than 10 million since its inception. For more information, visit ExpressPros.com.
Why Express? Why Now?
No matter the state of the economy, companies need help and people need jobs. Express is a full service staffing company and can staff businesses in a variety of industries from front to back, from receptionists to warehouse workers to executives.
A record number of job openings and an improved supply of candidates have led the staffing industry on an upward trend. In 2022, SIA predicted the market would grow an impressive 14% that year to reach a record of $212.8 billion. And the Express team gives franchise owners everything they need to succeed in the industry. For example, one of the brand’s unique strengths is that headquarters handles payroll funding. Essentially working as a back-office administrator, the company processes invoices and other important paperwork for clients. This allows franchise owners to spend their time building relationships with local businesses in their community and doing what they do best.
With a goal of putting a million people to work each year, Express is looking to expand in markets around the world and has strong territories that are available. And with no prior experience needed, entrepreneurs from all backgrounds have the opportunity to tap into this booming industry.
Express has more than 40 years of experience and its franchise owners have an average length of franchise ownership of 17 years—with some being owners for up to 30 years. As some franchise owners get ready to retire, there are strong resale opportunities for new owners that come with incredibly strong client relationships in established communities.
What Sets Express Employment Apart?
Express offices are locally owned and operated. There are very few corporate locations and the brand intends to be 100% franchise owned in the near future. 2023 marks the brand’s 40th anniversary and it is celebrating 860+ offices, over 500,000 associates put to work and over $4 billion in sales.
Notably, franchise owners will benefit from the brand's low overhead and investment level. Because Express owners do not need to purchase a significant amount of supplies or equipment to start up their office, they can save on investment costs. Even more impressively, the brand’s average AUV rings in at over $6 million. For territories open more than 24 months, average sales in 2021 were $6,119,487, while first-year offices averaged $900,049, according to Item 19 in the brand’s FDD.*
Express also gives franchise owners everything they need to be successful. This includes the franchise support center at the Oklahoma City based International Headquarters, available for staff to contact for help on the job; monthly regional meetings with other owners to help discover best practices; annual sales and leadership conferences available for staff to attend to further their development; annual conferences for franchise owners; monthly in-person meetings; strategic development and problem-solving–and more.
*As reported in the Express Employment 2022 FDD Item 19, along with all of the brand’s financial information
Why the Category?
The staffing industry is growing. In fact, in 2021 the industry was worth a record $177.1 billion, according to SIA. And in 2022, the industry was projected to break an even higher record, reaching a whopping $212.8 billion.
There are several reasons why the industry is seeing such a boom. For instance, there have been a record number of job openings, as well as an improved supply of candidates due to factors such as remote work environments. Additionally, SIA says tech advancements at staffing firms are leading to greater ease of use for clients and candidates, helping further expand the industry.
Express franchise owners do not need a background in staffing. About 95% of current owners have no previous staffing experience. Franchise owners at Express can be successful if they are ready to lead a team, willing to make sales calls, and have a strong passion for helping others find success. Whether that’s a small business owner who doesn’t know how to move forward with finding employees, or it's someone who just got laid off and doesn’t know where to turn, Express franchise owners are there to serve. Owners should also have strong leadership skills, clear communication, motivation, extroverted personalities and be comfortable making cold calls and building relationships.
In general, qualities of Express franchise owners include:
- Sales and client service focused
- Community minded
- Natural leader
- High energy and extroverted
Why Franchise Owners Love the Brand
Express franchise owners appreciate the support they receive in all aspects of the business. “We follow the process of Express. We do what they taught us. And I think that is why we are so successful,” said franchise owner Garry Norris.
One unique support feature is that Express handles payroll funding for franchise owners. Essentially working as a back-office administrator, processing invoices and other important paperwork for clients, the brand allows franchise owners to spend their time building relationships with local businesses in their community and doing what they do best.
Additionally, the brand offers a franchise support center from its Oklahoma City based International Headquarters, as well as a wealth of leadership training programs and conferences such as the Express Leadership Academy and regional owner meetings. Franchise owners also benefit from marketing strategy support and the Express Franchise Owner community.
What Is the Investment & How Much Can I Make?
One of the most impressive features of Express is its AUV. For territories open more than 24 months, average sales in 2021 were $6,119,487. First-year offices averaged $900,049, according to Item 19 in the FDD.**
This comes on top of relatively low overhead and investment costs. The initial investment to open an Express single traditional model ranges from $100,000 to $220,000, with a franchise fee of $40,000. Veterans are eligible to receive 50% off the franchise fee.***
*As reported in the Express Employment 2022 FDD Item 19, along with all of the brand’s financial information.
*** As reported in the Express Employment 2022 FDD Item 7, along with all of the brand’s fees.
Awards & Recognition
As a leader in the staffing industry and a distinguished franchisor for nearly 40 years, Express has been a recipient of many awards and achievements. These include:
- #1 Staffing Franchise, Entrepreneur Franchise 500 (2012-2023), Ranked #45 Overall
- Best of the Best, Entrepreneur Franchise 500 (2014-2021)
- Top Global Franchise, Entrepreneur Franchise 500 (2022)
- Fastest Growing Franchise, Entrepreneur Franchise 500 (2020-2022)
- Hall of Fame Inductee, International Franchise Association (Member Since 2010)
- ISO 9001: 2015 Certification (2020-2022)
- World-Class Franchisor, FranSurvey (2006-2022)
- Best of Staffing® Talent (2017-2022)
- Best of Staffing® Client (2010 - 2015, 2020, 2021, 2022)
- America’s Best Professional Recruiting Firms, Forbes (2020)
- America’s Best Temp Staffing Firms, Forbes (2020)
- Top 100 Global Franchises, Franchise Direct (2009 - 2020)
- 4-Star Franchise, Franchise Business Review (2020)
- Top 100 Franchise, Franchise Gator (2014-2019)
- SIA: Largest Staffing Firms 2020: 6th Largest Staffing Firm in the U.S., 2nd Largest Industrial Staffing Firm in the U.S., 6th Largest Office/Clerical Staffing Firm in the U.S., 10th Largest Staffing Firm Globally