Franchisee Stories
Give to Gain: How Lenny’s Built a Fan Base Through Customer Service
By Matt Diaz You just finished eating a “large” Deluxe Club weighing a pound, chips and a drink from Lenny’s Sub Shop. As you loosen your belt two notches, you begin looking around for a place to throw out your trash and all you find is a friendly employee ready to clear your table and refill you.....
