Before investing in a franchise, it's important to build a realistic picture of what the business might look like in your market. Revenue projections, startup costs and ramp-up timelines all matter, but the strongest forecasts combine financial data with insights from existing franchise owners.

“The most costly mistake a candidate can make when reviewing the Franchise Disclosure Document is approaching Item 19 like a performance guarantee instead of a series of questions,” said Ben Kramer, president and cleanup expert at Bio-One

The challenge is that no two franchise locations operate under identical circumstances. Market size, competition, owner involvement, staffing and local demand can all influence results. That's why forecasting franchise performance is less about finding a single number and more about understanding the range of outcomes that are possible and what factors tend to drive them.

Start With the Right Numbers

Average revenue often gets the most attention during the franchise research process, but expenses, working capital and cash flow can have a greater impact on whether a new owner successfully makes it through the first year.

“Expenses are always on the optimistic side when it comes to labor and working capital needed throughout ramp,” Kramer said. “Revenue takes much longer to come in than anticipated, which is why the difference between forecasted and actual cash flow between months three through six causes most problems.”

Plenty of franchisees discover that the early months cost more and take longer than they expected. Having enough working capital can make the difference between staying focused on growth and constantly worrying about cash flow.

Support Item 19 with Validation

Item 19 of the FDD can provide valuable historical performance information, but it only tells part of the story. Instead of viewing the data as a prediction of future results, franchise candidates should use it as a starting point for deeper research. 

“Candidates who walk away with realistic forecasts are the ones who conduct validation calls to learn about the environment of the top and bottom performers,” Kramer said. “Inquire about the realities of underperforming franchisees and what their ramp-up looked like compared to their projections.”

These discussions can be more valuable than numbers on paper because they reveal the operational side of the business that financial statements don’t capture.

Operational Factors That Drive Performance

Two franchisees can open the same brand in similar markets and end up with very different results. Hiring the right people, building local relationships, following the system and staying engaged in the business can all influence performance.

"Better prepared franchisees make more intelligent decisions when faced with adversity, and that will determine if a location exceeds or falls short of system averages in the long run," Kramer said.

The numbers tend to look better in a spreadsheet than they do during the first few months of operation. That's why many experienced franchisees recommend building in a cushion for both time and money.

What Franchise Candidates Should Remember

  • Use Item 19 as a starting point, not a prediction of future results.
  • Conduct validation calls with both top-performing and lower-performing franchisees.
  • Build conservative revenue projections and plan for higher-than-expected expenses during the first six months.

The best way to forecast franchise performance is to combine financial data, franchisee validation and local market research. Together, those insights create a far more accurate picture than any single number alone.

For more info on franchise due diligence, check out these related articles on 1851 Franchise:

Don’t Miss the Next Big Franchise Story

Sign up for the 1851 Franchise newsletter to get our biggest stories before everyone else

By signing up, you agree to our user agreement (including class action waiver and arbitration provisions), and acknowledge our privacy policy.

Victoria Campisi

About the Author

Victoria Campisi

Follow