When the internet sinks its talons into a conversation involving a brand, it’s up to the brand itself to leverage that viral moment to its advantage. Franchise brands should always be prepared to spin turns in the spotlight into marketing or franchise development opportunitiesbecause you never know when you could be meme’d.

Case in point: Michael Lastoria, CEO of Washington D.C.-based chain &pizza told
AdWeek how his team handled going viral this week. On Wednesday, a photo of a young man digging into a pizza in the hallway outside Michael Cohen’s Congressional testimony blew up on Twitter, with the internet promptly deeming him “Pizza Intern.” The brand quickly recognized its distinctive packaging and unique pizza shape—another great lesson in branding—and got to work.

According to AdWeek, the brand got in touch with the man, jotted down his order and began advertising its recreated “Hallway Pizza” special the very next day. “The best guidance is no guidance,” Lastoria told AdWeek. “We realize it’s not just about jumping into a conversation to take advantage of a moment but finding the right way to do it.”

Read the full article 
here.

Don’t Miss the Next Big Franchise Story

Sign up for the 1851 Franchise newsletter to get our biggest stories before everyone else

By signing up, you agree to our user agreement (including class action waiver and arbitration provisions), and acknowledge our privacy policy.

Emily Clouse

About the Author

Emily Clouse

Follow

Emily Clouse is a staff writer for 1851 Franchise. Her work has been featured with publications such as The Onion, Reductress, and Chicago Magazine. She graduated from The Ohio State University before running away to join the Peace Corps. In her free time, she enjoys drawing and walking to Jewel-Osco.