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How To Keep Employees & Customers Coming Back!

The secret to retaining great employees and customers is simple and doesn't cost a thing besides your time and consideration.

By Carrie Luxem1851 Franchise Contributor
2:14PM • 01/06/21

Let's talk about customer and employee appreciation. Are you doing enough to show you care?

According to research from Gallup, only one in three employees strongly agree they received recognition or praise for doing good work during the past week.

This is significant because employees who feel underappreciated are twice as likely to leave within the next year.

The truth is, small gestures of kindness and appreciation are exceedingly rare.

A genuine thank you is a great start. No grandiose gestures required.

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