Growth Club
1851 Growth Club
How To Manage Underperforming Employees In Your Restaurant
Keeping an underperforming employee onboard, or simply trying to turn a blind eye to their behavior, can be absolutely detrimental to your restaurant’s culture and a motivation killer for the rest of your team.
It is imperative that you approach these difficult conversations and evoke a positive change in behavior before any irreversible damage is done.
It is not good to be hostile, rude or assume a confrontational mindset.
Approach this professionally and as a two-way conversation, taking the time to listen to and acknowledge the employee’s thoughts.
This can be a challenging conversation to have, but remember that you’re not there to berate or tear anyone down. And lying about or minimizing the impact of their poor performance isn’t the way to go either.
The only way to bring about real, lasting improvement is to provide real, honest feedback.
