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"It Is What It Is" - No It's Not

Restaurant HR Group CEO Carrie Luxem explains why she avoids the common phrase as a manager.

I hear managers and leaders say "it is what it is" all the time. I never use this phrase, and here is why.

Carrie is a frequent keynote speaker on HR and leadership topics and regularly conducts employee training and leadership development workshops as well. She is the author of the recently published book, Restaurant Operator's HR Playbook: Your Hands-On Playbook for Finding, Hiring, and Developing Leaders and Implementing Organized People Systems and has been featured in EntrepreneurRestaurant NewsPizza Today and Independent Restaurateur.

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