Franchise News

Kelowna Capital News: Canadian Brewhouse Partners with Kallpod for Improved Customer Service

Kelowna Capital News: Canadian Brewhouse Partners with Kallpod for Improved Customer Service

Rapidly growing casual dining operator in Western Canadian utilizes custom communication technology for better communication between customer and server.

Candian Brewhouse & Grill has incorporated the Kallpod technology in its every day service to its loyal customers. The one- or three- button custom communication device allows a customer to summon their server at the push of a button, whether that is to get the menu, order another round of drinks or get the check.

Maxine DeHart, a reporter at Kelowna Capital News, went to the restaurant to see the technology in action and reported the reaction from the Canadian Brewhouse employees in her weekly business column, Straight from DeHart.

"Since launching the solution, the brewhouse has seen a huge increase in gross sales and a marked increase in table turnover," said the employee to DeHart.

You can view the entire article here.

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Nick Powills

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Nick Powills

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Nick Powills, CFE, founded No Limit Agency in 2008 and serves as Chief Brand Strategist for the Chicago-based firm. No Limit is a full-service communications agency that establishes and elevates brands by bridging Public Relations, Social Media, Marketing, Advertising, Digital, and a lot of creativity, to best strategize well-rounded and successful campaigns for 50+ global franchise brands. By presenting visionary ideas and building real relationships, No Limit is able to create effective media branding strategies to help companies grow. Nick currently leads a staff of writers, media strategists, designers, social media experts and digital producers in an office think-tank where brands are humanized for strong, compelling media stories. Prior to starting No Limit at the age of 27, Nick spent four years working at a franchise PR agency where he mastered the art of building rapport with media outlets and creating newsworthy pitches for earned media placements. He holds a Bachelor of Journalism from Drake University in Iowa.