Relationships are a key part of a successful business, and that includes the relationships brands form outside of their company walls. Ensuring that franchisors have great relationships with their suppliers is vital. Craig Dunaway, Penn Station’s President, has outlined three tips to form great supplier relationships in Kivo Daily.

These tips include the Golden Rule: Treat others the way you want to be treated. Additionally, Dunaway recommends that brands aren’t constantly shopping around and making sure you they on the same page when it comes to communication.

Dunaway says, “Creating a great supplier relationship is similar to creating any other type of partnership. Treat each other well, communicate regular, clearly lay out expectations and don’t constantly look over your shoulder for something better. If you nurture the relationship, you’ll hopefully find a vendor that can grow with your business because they’re both capable and willing to grow with you.”

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