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<a href="https://lightbridgeacademyfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-lightbridge-academy-utilizes-parent-surveys-to-meet-the-ever-changing-needs-of-the-working-parent-2715017" target="_blank" rel="nofollow">Lightbridge Academy®</a>, the leading early education and child care franchise, responded to the results of a systemwide Parent Survey for Pennsylvania, New Jersey and New York families to help determine changes in trends, consumer sensitivities and projected demand in the marketplace as a result of the COVID-19 crisis.A total of 6,998 surveys were sent out to families, and the brand saw an impressive 45.5% response rate. Parents were able to give suggestions for the ways that Lightbridge Academy could meet their needs in response to COVID-19. The overarching theme was that parents value security and health above everything else, a focus that <a href="https://1851franchise.com/lightbridgeacademy">Lightbridge Academy</a> takes very seriously.Lightbridge Academy’s high-care culture demands that they listen to their customers in order to create a meaningful customer experience. It is a primary reason that <a href="https://protect-us.mimecast.com/s/nsCWC4xGoEfMEX6SOTLze?domain=1851franchise.com&utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-lightbridge-academy-utilizes-parent-surveys-to-meet-the-ever-changing-needs-of-the-working-parent-2715017" target="_blank" rel="nofollow">Newsweek named Lightbridge Academy as one of America’s Best Customer Service Companies in 2021</a>. These types of surveys help drive Lightbridge Academy’s brand development as they innovate to meet the changing needs of working parents and implement solutions that will help keep children, families and staff members safe.&nbsp;“<a href="https://1851franchise.com/lightbridgeacademy/lightbridge-academyr-provides-an-essential-service-to-communities-2713183#brand-latest-stories">Since the beginning of the pandemic, we have worked closely with families and staff members to listen to and address their concerns</a>,” President and Chief Operating Officer Gigi Schweikert said. “In order for parents to return to work, whether that is from home or in the office, they need peace of mind knowing that their children are well cared for and educated in a safe environment. For this reason, we took an aggressive approach and looked across industries for the most advanced technology and procedures to implement in our centers.”&nbsp;In response to the survey, <a href="https://1851franchise.com/lightbridgeacademy/lightbridge-academyr-announces-the-lightbridge-promise-as-the-gold-standard-in-the-child-care-industry-for-cleanliness-security-and-peace-of-mind-2713339#brand-latest-stories">the brand has rolled out the Lightbridge Promise</a> which reinforces the company’s top priority to ensure the health and safety of all of those in their <a href="https://1851franchise.com/lightbridgeacademy/an-ongoing-circle-of-care-why-the-parkash-family-continues-to-invest-in-lightbridge-academy-2713456#brand-latest-stories">Circle of Care</a>. The Lightbridge Promise is the Gold Standard in the child care industry for cleanliness, security and peace of mind. Although many safety protocols were already in place, Lightbridge Promise implemented several enhancements and new technologies after the survey to ensure that Lightbridge Academy was meeting and exceeding the current needs of working parents.One exciting new solution is an air purification and filtration system that uses an advanced oxidation process to continuously purify the air and all surfaces. The technology works by producing ionized hydrogen peroxide molecules that are continuously distributed through the air of the facility, breaking down and destroying air contaminants such as viruses, bacteria and mold spores.&nbsp;Lightbridge Academy has also enhanced protocols to ensure the health and safety of children and staff members at its centers. To start, <a href="https://1851franchise.com/lightbridgeacademy/lightbridge-academy-franchisee-becky-grovenstein-describes-the-brands-focus-on-safety-and-security-2713452#brand-latest-stories">franchise owners and administrative teams stay up-to-date with the latest health and safety guidelines</a> provided by resources such as the CDC, as well as state licensing regulations. All Lightbridge Academy facilities follow specific guidelines for cleaning and sanitizing classrooms and frequently touched surfaces and toys throughout the day and in the evening. The entire franchise system is also following health-focused protocols, including limited access for visitors, wearing personal protective equipment (PPE) for all adults, external drop-off and pick-up for children and a strict temperature-screening process before entry.Additionally, staff members have received training to identify signs of illness, and the center has a strict illness policy. Classroom sizes will have the lowest possible teacher-student ratios, and field trips have been suspended and replaced with virtual or hands-on experiences.&nbsp;“Utilizing these new solutions and extensively training our staff members has provided us with the confidence that Lightbridge Academy is offering the very best to our parents, children and staff members as we all transition to a more normal state,” said Schweikert.These new measures complement the brand’s established safety protocols, which include online video monitoring features for parents, random quality-assurance visits from state regulators and brand inspectors and more. Lightbridge Academy also will continue to use state-of-the-art technology to ensure that each and every center is safe and secure. <a href="https://1851franchise.com/lightbridgeacademy/lightbridge-academy-differentiates-itself-amongst-child-care-companies-with-its-technology-implementation-2707969">From coded entry to silent alarms to internal video monitoring and limited points of entry</a>, Lightbridge Academy’s security system and emergency drills are some of the most advanced in the child care industry.&nbsp;When it comes to choosing staff, all members must also continue to meet or exceed state-mandated educational requirements and pass thorough background checks to ensure everyone’s safety. Additionally, all staff members are required to attain their CPR and First Aid certification.&nbsp;“At Lightbridge Academy, we pride ourselves on being The Solution for Working Parents®,” Founder and CEO Guy Falzarano said. “It’s no secret that working parents have juggled quite a bit lately, <a href="https://1851franchise.com/lightbridgeacademy/how-to-be-resilient-as-a-working-parent-during-tough-times-2713240#brand-latest-stories">as many of them have worked from home while also taking care of their children’s needs and trying to provide some type of curriculum throughout the week</a>. As our centers reopened, the Lightbridge Academy leadership team listened and continues to monitor the feedback of parents to ensure that they are confident that their children are receiving a high quality of care and education in a safe and healthy environment.”The initial start-up cost for a Lightbridge Academy location is $549,228 to $767,635, with a franchise fee of $40,000. To learn more about franchising with Lightbridge Academy, visit<a href="http://lightbridgeacademyfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-lightbridge-academy-utilizes-parent-surveys-to-meet-the-ever-changing-needs-of-the-working-parent-2715017" target="_blank" rel="nofollow">http://lightbridgeacademyfranchise.com/</a>.

How Lightbridge Academy Utilizes Parent Surveys to Meet the Ever-Changing Needs of the Working Parent 

1851 Franchise

The early education brand leveraged the feedback from nearly 7,000 surveys sent out to families along the Mid-Atlantic region  in order to develop several new initiatives, including the roll out of an air purification and filtration system, enhanced safety procedures and more.

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How much can franchisees make? It’s a question many prospective owners ask before investing in a franchise. While earnings tend to be driven by variables such as industry, location and general management skills, a proper understanding of the key factors driving profitability can help franchise owners develop expectations that are realistic.&nbsp;Multi-unit franchisee&nbsp;<a href="https://www.linkedin.com/in/mangesh-patel-9368569/">Mangesh Patel</a>, who’s readying the launch of six&nbsp;<a href="https://www.beefobradysfranchise.com/">Beef ‘O’ Brady’s</a> restaurant locations in the Macon, Georgia area, shares insights from his franchising experience.<h2>Understanding Franchise Income</h2>Keeping operational costs in check can have a major impact on overall earnings. Taking a proactive approach to expenses such as food and labor, as well as payroll and scheduling, can help align actual franchise income with general expectations for the business.“I just had a meeting with a couple of people, and they said, ‘You talked about a 25% profit margin, but I’m only doing 12%.’ So, I looked at the figures they sent me,” Patel said. “Their&nbsp;<a href="https://1851franchise.com/calculate-restaurant-franchise-profit-2730476">restaurant</a> food cost was running at 37%, which should be around 30%. The national average is about 32%. If I do things correctly, my average food cost needs to be at or below 30%. And payroll should run around 18%. But many people run 25 to 28%.”So,&nbsp;<a href="https://1851franchise.com/unraveling-franchise-earnings-how-much-can-you-really-make-2723935">how much can franchisees make</a>? Here are five areas to consider.<h2>Practical Tips for Prospective Franchisees</h2><ol><li>Control Costs From Day One:&nbsp;It’s important to monitor payroll, food and supply costs closely. Overstaffing and inefficiencies can quickly reduce profits.</li><li>Plan For The Opening Surge:&nbsp;Traffic within the first few months of opening is likely to be higher. It’s important to adjust staffing and inventory accordingly, and pay close attention to how those levels change as time goes on.</li><li>Invest In Training:&nbsp;Properly trained workers can help reduce waste and improve overall service, which has a direct effect on net income.</li><li>Understand Your Market:&nbsp;Each market is unique and revenue potential will vary depending upon location, demographics and competition.</li><li>Track Metrics Regularly:&nbsp;Food cost percentages, labor ratios and weekly sales data act as key indicators operations may need to be adjusted.</li></ol><h2>What Profitability Really Comes Down To</h2>Patel notes that if franchise owners manage labor and costs properly, it’s not impossible to achieve strong cash flow even in the first year, bucking some franchising trends.So,&nbsp;<a href="https://1851franchise.com/how-much-can-you-make-as-a-franchise-owner-2724761">how much can franchisees make</a>? While results tend to vary, careful planning, disciplined operations and a proactive approach to assessing initial costs are essential. But by grasping and guiding the elements that drive franchise profitability, franchise owners can maximize overall business earnings, scaling a business that’s sustainable financially over the long term.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How much can franchisees make? This guide explains what drives franchise earnings and how to manage costs, with expert tips from multi-unit owner Mangesh Patel on maximizing your franchise income.

How Much Can Franchisees Make? A Guide for Prospective Franchise Owners

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The linear sales funnel is dying. Prospective buyers are no longer filling out a form at first glance and waiting for the phone to ring. They’re doing the majority of the heavy lifting before they even make themselves known to the franchisor. For franchisors, this means one key thing: you must know exactly where candidates spend their time. No guesswork. And you have to adjust your strategy accordingly.And, in today's buyer world, the biggest buzz term is 2026's ride or die for franchise brands – Ai.&nbsp;If you are trying to sell a franchise today, you must meet candidates where they are (four walls, Ai, website, social advertising).&nbsp;Focusing on a strong digital footprint first and then lead generation will help the brand with validation and will lay the foundation for trust before the first conversation even happens. Still, franchisors must know where to find their candidates and be confident the candidates are being sent to the right place.“We consistently see the strongest lead performance from Google Search (paid and organic), social platforms such as Facebook, Instagram and LinkedIn and our franchise development website,” said&nbsp;<a href="https://www.linkedin.com/in/erinlsnyder">Erin Snyder</a>, head of franchise development at&nbsp;<a href="https://handelsicecream.com/handels-franchise/">Handel’s Homemade Ice Cream</a>. “Because all awareness and advertising efforts ultimately funnel candidates to our development site, maintaining a highly optimized, mobile-first web presence is critical for conversion.”<h2>The "Hidden" Channels: Authentic Research via AiSEO</h2>While Google and major portals are often where a candidate might start a broad search, the deep research happens in the shadows. This is where candidates scroll, mindlessly or otherwise, simply observing rather than clicking “apply” immediately; or, ask Ai chatbots about the best franchises to buy, the blind spots, the why nots, and, of course, the whys.Right now, Ai plays a key role in this research stage. Buyers want the truth.&nbsp;For franchisors, this means your content strategy must pivot. It is no longer enough to post stock photos of happy business owners. You must document the journey, showing the behind-the-scenes reality that proves your concept has staying power.<h2>The Pivot From Print to Digital Interactivity</h2>While print media has been a channel for franchise development in the past, its static nature has made it less effective as the buyer’s journey has shifted to digital. Buyers are generally looking for channels that will allow them to click, read and continue the search immediately.“Traditional print media has largely become a thing of the past for franchise development,” Snyder said. “What has been encouraging, though, is seeing many of these publications successfully pivot to digital formats that offer greater interactivity, stronger analytics and far better linkability than print ever could.”This creates a more dynamic experience for the candidate. In addition to a digital article, franchisors can embed a “day in the life” video, for example, or hyperlink a deeper dive on costs and profits for instant validation.This shift also allows franchisors to track return on investment more effectively. Instead of guessing if an article or ad worked, digital publications allow you to see exactly who clicked through, allowing for retargeting and smarter budget allocation.<h2>The Conversion Hub: Your Mobile-First Website</h2>Once a candidate has discovered you on Google, watched your videos on TikTok and read about you in a digital publication, they finally arrive at the destination: your franchise development website.This is the bottom of the funnel, where you will win or lose a candidate. Because all other channels point here, your website cannot just be a digital brochure. It has to be a conversion engine. And crucially, it must work perfectly on a smartphone.The question can’t just be “Do we have a website?” Questions about the website should surround usability and readability. Is navigation easy on a smartphone? Does the site load quickly? Is it readable? If a prospect has to pinch-and-zoom to read your investment costs and financial performance, they will leave.An optimized, mobile-first presence is critical because it serves as the collection point; all other awareness efforts funnel potential franchisees to the site. The user experience here should validate the trust built on other channels. However, accessibility is only half the battle; the content itself must be unsparingly open. The website is the channel where you must prove your value proposition with hard data.“Across all channels, the messaging needs to be clear, concise and consistent,” Snyder said. “Candidates should be able to easily find transparent investment ranges and financial requirements, a clear value proposition, compelling franchisee success stories, key differentiators from competitors and straightforward next steps for how to inquire.”When you treat your website as a transparency engine rather than a gatekeeper, you change the dynamic of the eventual sales call. A candidate who has already consumed your financial data and success stories arrives at the inquiry stage educated and qualified. This allows the development team to skip the basic fact-finding and move straight to strategy and fit.“When a candidate submits an inquiry, the first conversation should build on what the candidate has already learned,” Snyder said “ensuring they understand the opportunity they are considering, clarifying details, personalizing the discussion to their goals and moving them into a structured education process rather than starting from scratch.”<h2>Allocating the Budget: The "Ideal Candidate" Approach</h2>While a presence across multiple channels — from search and social to digital publications — is key, understanding exactly how much to invest in each option is the next hurdle. There is no single, magical approach to budgeting; a brand selling multi-million-dollar franchises needs to develop a presence in different places than a low-cost, mobile franchise will.To spend effectively, you must deeply understand your ideal franchisee profile. Once you know who is investing, you can begin working on where to find them. For example, a high-net-worth investor might be on LinkedIn and reading digital trade journals, while a first-time investor or someone seeking an owner-operator model might be influenced by local Facebook ads.“Franchisors should start by understanding their ideal franchisee profile and then allocate budget toward the channels where those prospects spend the most time,” Snyder said. “The mix will naturally look different for a high-investment, multi-unit candidate than for a first-time owner-operator. Beyond that, it’s critical to consider overall brand awareness and invest in channels that consistently get both the brand and the franchise opportunity in front of qualified prospects. A balanced approach that supports both awareness and lead capture tends to produce the strongest results.”<h2>Key Takeaways and Next Steps:</h2>Make sure you have a content footprint that answers the top 25 questions asked about your brand in Ai and Google searchs.Review your mobile experience: Open your franchise development site on your phone. If it takes more than three seconds to load or if the "Apply" button is hard to find, fix it immediately.Embrace "lo-fi" video content: You don't need a production crew. Use a smartphone to record "day in the life" videos with your franchisees and post them to social to build authentic trust.Ensure transparency and continuity:&nbsp;Candidates need to be able to find the information they’re looking for, and the experience should be consistent between a social page and a franchise development site. Make sure your value proposition is clear across all channels.Embrace innovation, but don’t count out the classics:&nbsp;Look at the whole picture. Many candidates are exploring opportunities on supplemental platforms like social media or in the results of a Google search, but they’re still looking at the franchise development site, too. Don’t confine yourself to the “old reliable” methods, but don’t leave them behind, either.Budget by persona, not platform: Don't just "do Facebook ads." Define exactly who your buyer is, and spend your money only on the channels where that specific person consumes content.For more information on franchise growth channels, check out these related stories on 1851 Franchise:<ul><li><a href="https://1851franchise.com/how-to-use-social-media-marketing-to-promote-your-franchise-2727185#stories">How To Use Social Media Marketing To Promote Your Franchise</a></li><li><a href="https://1851franchise.com/building-a-franchise-website-that-converts-key-features-and-best-practices-2727363#stories">Building a Franchise Website That Converts: Key Features and Best Practices</a></li><li><a href="https://www.youtube.com/watch?v=vlfduHqGy7I">How to Sell Franchises | The Buyer Persona</a></li></ul>

To succeed in the shifting landscape, franchisors must understand the buyer’s journey, identify the ideal franchisee profile, and build a digital presence that meets candidates where they are.

How Lightbridge Academy Utilizes Parent Surveys to Meet the Ever-Changing Needs of the Working Parent

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