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Dave Bogart, owner of three Wireless Zone stores in New York, was recently named "Franchisee of the Year" at the brand's national convention. This is the second time Bogart has received the prestigious award. He connected with reporter Connor Hoffman at the Lockport Journal to talk about this recognition and how he's managed to build a strong culture that resonates with his customers across five stores.

"I really want the customers to be valued and to feel that. So we all know how hard it is to hire people we always feel it's hard to get good people. It's even tougher for a business like ours because people depend so much on their cell phones that when their cell phones don't work they're rightfully frustrated with that," Bogart said to the Lockport Journal. "So you need people that are good sales people and that are good at taking care of customers with their needs."

You can read the entire article here.

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Nick Powills

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Nick Powills

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Nick Powills, CFE, founded No Limit Agency in 2008 and serves as Chief Brand Strategist for the Chicago-based firm. No Limit is a full-service communications agency that establishes and elevates brands by bridging Public Relations, Social Media, Marketing, Advertising, Digital, and a lot of creativity, to best strategize well-rounded and successful campaigns for 50+ global franchise brands. By presenting visionary ideas and building real relationships, No Limit is able to create effective media branding strategies to help companies grow. Nick currently leads a staff of writers, media strategists, designers, social media experts and digital producers in an office think-tank where brands are humanized for strong, compelling media stories. Prior to starting No Limit at the age of 27, Nick spent four years working at a franchise PR agency where he mastered the art of building rapport with media outlets and creating newsworthy pitches for earned media placements. He holds a Bachelor of Journalism from Drake University in Iowa.

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