Mainland

In a flash of a moment, a masked man comes at you with a knife. Do you:

<ol style="list-style-type:upper-alpha">
	<li>Run</li>
	<li>Fight</li>
	<li>Freeze</li>
</ol>

For many of us, we would probably say A or B, but in reality, many of us would C. So, what happens next?

The masked man approaches with the knife and we have a second opportunity. The masked man says, &ldquo;give me all of your money.&rdquo; What do you do now? Probably the same thing.

In a disaster or a tough situation, it isn&rsquo;t the situation that causes the outcome, it is what we do next.

You are driving and a bee flies in the window. Do you continue to drive or do you swerve and crash? In one response, we think rationally that a bee sting is less of a problem than a crash, but in reality, we probably swing our arms out of fear. In tough situations, often times, it isn&rsquo;t needing to know the difference between right and wrong, it is us responding under pressure that determines the outcome.

My dad would always say, &ldquo;If you don&rsquo;t have anything nice to say, don&rsquo;t say anything at all.&rdquo; There is a lot of value in this advice and it can even help influence the strategy of running when things go wrong. When someone says something you don&rsquo;t like, you run away. Are you considered a stereotypical coward? Possibly. But are you safe? Absolutely. If you scream back something that is not nice, you risk outcomes that spin out of control from there.

I think about that saying a lot in business &ndash; especially a business where clients can sometimes overreact. Even with our team, when they handle challenging franchisees, I ask them to put themselves in the shoes of those who are complaining for a second. Chances are that franchisee has spent a lot of money to get their business open and they&rsquo;re not making money yet. They are stressed. Thus, the cause and effect of their attitude or approach are not due to my team, it&rsquo;s the circumstances surrounding them. When you can pause and put yourself in the shoes of the aggressor, you can at least understand their position to know that a response will be you swatting the bee, which could make the bee angrier, which could cause a sting, which could cause a crash.

Here&rsquo;s the point of all of this:

<ol>
	<li>Always prepare yourself for the worst, so that you can think about how you would respond.</li>
	<li>Understand that your response usually dictates the ultimate outcome. Understand that there&rsquo;s a risk when you respond to any bad situation &ndash; yet, be confident in what you do.</li>
	<li>Also, understand that you may not be able to prepare for all tough situations.</li>
</ol>

So, what will you do the next time you approach a tough situation? Remember, your action likely will dictate the next reaction.

Nick Powills: It’s Usually Not the Disaster that Causes Pain, It’s the Event that Happens Next

1851 Franchise

Your response to a tough situation often will lead to the next reaction.

nick-powills-its-usually-not-the-disaster-that-causes-pain-its-the-event-that-happens-next

INFORMATION

Contact

About Mainland

Hello by Mainland

Other Publications

Learn

Download Brochure

Visit Website

MAINLAND

Facebook

LinkedIn

Instagram

SOCIAL MEDIA

MAINLAND MOST READ STORIES

1851 LOGIN

GROWTH CLUB LOGIN

ABOUT MAINLAND

CONTACT MAINLAND

facebook

instagram

linkedin

First Name

Last Name

Email

Phone

Comments

Contact Mainland

Coffee and Analytics: Do Younger People Buy Franchises Faster?

coffee-and-analytics-do-younger-people-buy-franchises-faster

Coffee & Analytics: What We’ve Learned in 2023 and Our Top 10 Predictions for Franchising in 2024

coffee-analytics-what-weve-learned-in-2023-and-our-top-10-predictions-for-franchising-in-2024

Coffee & Analytics: The Tools You Need to Grow Your Franchise Business Are Here

coffee-analytics-the-tools-you-need-to-grow-your-franchise-business-are-here

Coffee & Analytics: Redefining Franchise Sales by Embracing the Puzzle of Lead Attribution

coffee-analytics-redefining-franchise-sales-by-embracing-the-puzzle-of-lead-attribution

Nick Powills: It’s Usually Not the Disaster that Causes Pain, It’s the Event that Happens Next

MORE STORIES LIKE THIS