How Mellow Mushroom’s Model Made it the Perfect Addition to Brad Harper’s Restaurant Portfolio

How Mellow Mushroom’s Flexible Model Made it the Perfect Addition to Brad Harper’s Growing Restaurant Portfolio

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A Day in the Life of a Mellow Mushroom Owner: How This Navy Veteran Found His Slice of Happiness

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What Makes Mellow Mushroom a Strong Franchise Investment? Insights From the Panos Family’s Metro Atlanta Portfolio

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Built on Quality, Powered by Flavor: Mellow Mushroom Delivers a Franchise That Stands Out

Mellow Mushroom Franchise Finishes 2025 With Expanded Kitchen Tech and a Clear Development Plan for 2026

Mellow Mushroom Franchise Growth: How Art-Driven Design and Local Atmosphere Help Drive $3.8M AUV in Top Locations

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ATLANTA —&nbsp;<a href="https://www.mellowmushroom.com/franchising/">Mellow Mushroom</a>, the psychedelic pizza franchise known for its imaginative pizzas, hand-tossed stone-baked dough, and unique atmosphere, spent 2025 focused on restaurant operations. Work centered on kitchen execution, back-office efficiency and guest engagement infrastructure. Those initiatives carry into 2026, during which the company expects to be bullish on renewals and new restaurant growth.&nbsp;<h2>Digital Kitchen Rollout</h2>Over the last year, about one-third of restaurants moved onto a digital kitchen platform. Implementation took place location by location to align with each restaurant’s layout and workflow. The platform is already showing improvements in speed of service, order accuracy and food quality, particularly when dine-in and off-premise orders overlap during peak hours.“It’s not new in restaurants, but it was new for Mellow,” said&nbsp;<a href="https://www.linkedin.com/in/jivaahsan/">Ahsan Jiva</a>, executive vice president of strategy and transformation. “We have seen double-digit gains in our three most important metrics, which are food quality, accuracy and speed of service. In addition, we added on a guest messaging system that keeps guests with digital orders apprised of the status of their order as it moves through the kitchen.”Jiva said the system is averaging more than $2.7 million in AUV, with top-quartile franchise locations reaching $3.8 million.<h2>Prototype Updates and Back-Office Testing</h2>A new back-office system completed a pilot in 2025. The effort is intended to reduce administrative friction for operators and improve consistency in reporting and daily processes while giving time back to the restaurant management staff to focus on guest and staff experience.<a href="https://1851franchise.com/mellow-mushroom/info">Mellow Mushroom</a> also continued work on its new “Fast-Fine” prototype in Grant Park outside Atlanta, its first fully counter-service model. The restaurant opened in November 2024 and completed its first full year of operation in 2025. Programs introduced around that format in 2025 included frozen beverages, catering and lunch. The “Fast-Fine” prototype is performing beyond expectations in sales and EBITDA. Furthermore, the brand will open its second Fast-Fine restaurant in Newnan, GA, in 2026, capitalizing on its early success with the first Grant Park location.&nbsp;<h2>Sales and Ownership Activity</h2>According to Jiva, the system ended 2025 with an increase in positive same-store sales. Daypart work continued through the year, with a focus on building traffic outside peak periods.Ownership transitions also increased. Some longtime franchisees exited, and the company acquired certain locations in select cases as part of its refranchising strategy.“A lot of our franchisees have been with us for 20 to 30 years, and they were ready to exit,” Jiva said. “There was tremendous value in Mellow Mushroom acquiring those locations as corporate-run restaurants, so we can continue to serve those communities with the kind of experience our guests have come to expect.”&nbsp;<h2>Guest Engagement Systems</h2>Marketing systems were enhanced during 2025, and a customer data platform was launched late in the year. The platform is intended to centralize transactional data to allow for better guest segmentation and customer outreach with higher levels of personalization. More testing and refinement are planned in 2026 as the company continues to expand use cases and expand its use across the system.&nbsp;<h2>2026 Development Priorities</h2>Mellow Mushroom franchising is planning strategic growth in priority markets with a conservative goal of more 5% to 8% growth with new restaurant openings. More than 20 renewals are in the pipeline, and the renewal rate is above 98%, underscoring the affinity and profitability of this franchised brand.&nbsp;“What we don’t want to do, like a lot of other brands, is growth for growth’s sake,” Jiva said. “We want to be able to grow with franchisees that are invested in their community, that care about quality and that care about running things the right way.”Priority markets include Florida, the Carolinas, Virginia and Tennessee. Early efforts are also beginning in select Rust Belt markets. A location in Danville, Virginia, was recently signed as that market continues to see momentum.<h2>App and Loyalty Program</h2>As part of its next phase of guest engagement, Mellow Mushroom plans to launch an app and a formal loyalty program in late 2026. The rollout is intended to give guests a single place to order, receive offers, track rewards, and participate in exclusives. The program is also expected to support more consistent, targeted communication as the company expands use of its customer data platform.ABOUT MELLOW MUSHROOM:Founded in Atlanta, Georgia, in 1974, Mellow Mushroom has been serving up fresh, stone-baked pizzas in an eclectic, art-filled environment for over 50 years. Each location is locally owned and operated, with unique restaurant designs that reflect the creativity and character of the communities they serve. Known for their hand-tossed, stone-baked pizzas, craft cocktails, and wide selection of beers, Mellow Mushroom is more than a pizza restaurant — it's a gathering place that inspires loyalty and community. To learn more about franchising opportunities, visit&nbsp;<a href="https://www.mellowmushroom.com/franchising">https://www.mellowmushroom.com/franchising</a>.

Mellow Mushroom -  EOY 2025 - 2026 Momentum -1851 Franchise

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For&nbsp;<a href="https://www.mellowmushroom.com/franchising/">Mellow Mushroom</a>, the psychedelic pizza franchise known for its imaginative pizzas, hand-tossed stone-baked dough, and unique atmosphere, the advantage has never been only what comes out of the oven. It’s what happens around it.Across the system, each restaurant is designed to feel distinctly local, with art-forward interiors and a personality that reflects its community. That individuality is intentional, says&nbsp;<a href="https://www.linkedin.com/in/jivaahsan/">Ahsan Jiva</a>, executive vice president of strategy and transformation for&nbsp;<a href="https://1851franchise.com/mellow-mushroom/info">Mellow Mushroom</a>, and it’s what helps the brand operate like a network of neighborhood favorites rather than a uniform chain.“With more than 50 years behind the brand, we’ve learned what works,” Jiva said. “From the start, Mellow Mushroom was built around individuality, not uniformity, and that philosophy still defines our locations.”<h2>“My Mellow” Is the Point</h2>The brand’s design philosophy shows up in how guests talk about it. Instead of referring to Mellow Mushroom as a destination in the abstract, many customers treat it as a personal place — the one they grew up with, the one they go to after games, the one that feels like home in their town.“A lot of times people still do,” Jiva said. “They don’t say, ‘Hey, I’m going to Mellow Mushroom.’ They say, ‘I’m going to&nbsp;my Mellow Mushroom,’ and just that qualifying word tells you a lot about how people perceive our brand in their local communities.”That perception matters because it changes the relationship. A restaurant that feels owned by the community earns more grace, more repeat visits and more word-of-mouth — not because it’s trendy, but because it is woven into routines and local identity.<h2>Frequency, Trust and the Compounding Effect of Experience</h2>For Jiva, customer experience starts with fundamentals: does the brand deliver a consistently strong visit, even when a guest only drops in a few times a year? From there, the higher-frequency behavior becomes a byproduct of trust.“For me, customer experience isn’t about how often someone visits, it’s about making sure that every visit is a great one, even if it only happens a few times a year,”&nbsp;Mellow Mushroom tracks guest frequency over 90, 180 and 365-day windows, along with new guest acquisition, as a way to pressure-test whether the experience is sticking. As competition increases and consumers weigh value more carefully, that stickiness becomes more valuable.“There’s a lot of struggle with QSR and a lot of fast casual as well, because the price points are getting a lot closer to casual dining,” Jiva said. “So you can have a great sit-down meal for a similar price point to what you were getting through a drive-thru.”In that environment, Mellow Mushroom’s atmosphere becomes part of the value proposition: guests aren’t just buying a meal, they’re buying the feeling of a night out that still pencils.<h2>Protecting the Vibe With Operational Consistency</h2>Atmosphere only works when the operational experience supports it. If food timing is inconsistent, orders are incorrect, or service drags, the room can’t carry the brand on its own.That is why Mellow Mushroom has prioritized its digital kitchen rollout, which reached about a third of the system during 2025. Jiva says the technology has helped drive meaningful improvements in the metrics that most directly affect the guest experience.“We have seen double-digit gains in our three most important metrics, which is food quality, accuracy, and speed of service,” Jiva said. “That’s been tremendous for us, especially at the volumes that we have.”He points to average unit volumes above $2.7 million and top-quartile franchise locations reaching $3.8 million. The stronger execution has also helped restaurants balance dine-in business with off-premise demand without creating friction in the kitchen or frustration in the dining room.<h2>Building Occasions That Fit the Room</h2>In high-performing restaurants, a strong atmosphere tends to create more reasons to stay, order another round, and come back with a group. Menu innovation and bar-forward variety can add to that momentum when it feels aligned with the environment.“We had a whole taco-themed LTO, from pizzas to munchies, loaded dips down to our cocktail, the mango margarita,” Jiva said.The goal is not novelty for its own sake. It is building incremental occasions that work within the brand’s identity: experiences that match the décor, the music, the vibe and the way guests want to use the space.<h2>Community Connection as a Growth Strategy</h2>For Jiva, the most durable version of loyalty does not start with an app. It starts with operators behaving like local leaders and treating the restaurant as a community hub.“Once you start seeing the management team of that restaurant truly takes an active role in the community, that’s what really gives that one-to-one connection,” he said. “Being engaged in the community … that pays dividends 10 times over.”That kind of presence makes the restaurant feel less like a stop and more like a gathering place, which can drive word-of-mouth in a way that paid media cannot replicate.<h2>A Loyalty Program That Reinforces What Already Works</h2>That approach has earned Mellow Mushroom meaningful loyalty even without a traditional points-based system, Jiva says, but the brand is preparing to formalize it after laying the right technology foundation.“We are looking to implement an app and loyalty program towards the end of 2026,” he said.The key, Jiva says, is building a program that reflects how guests already engage with the brand — rewarding the relationship without turning it into a gimmick. In practice, that means using the tools to deepen a connection that is already there: the feeling that a Mellow Mushroom is not just a place you visit, but a place you belong.At its best, the brand’s atmosphere is not an aesthetic choice. It’s a strategic way to create a room people want to spend time in, an experience they trust and a local identity they’re proud to talk about. And as Mellow Mushroom pushes to strengthen guest engagement and support top-performing operators, the goal is straightforward: keep building restaurants that feel like “my Mellow,” then give loyal guests more reasons to come back for the next hour in the dining room.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/mellow-mushroom">https://1851franchise.com/mellow-mushroom</a>.

Mellow Mushroom Atmosphere: How Design and Local Vibe Drive $3.8M AUV - 1851 Franchise

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<a href="https://www.mellowmushroom.com/franchising">Mellow Mushroom</a> is continuing its steady expansion across Virginia with plans to open a new franchise location in Danville, marking a significant addition to the brand’s presence in the Commonwealth. The restaurant is slated to open in August 2026 in the former Checkered Pig building on Crown Drive and will be owned and operated by local entrepreneurs Richard Barrick, Jon Walker and Meredith Walker, who also own River District Social and Walker’s Roadside Grill in downtown Danville. The announcement highlights both&nbsp;<a href="https://1851franchise.com/mellow-mushroom/info">Mellow Mushroom’s&nbsp;</a>franchise growth strategy and the brand’s emphasis on experienced, community-rooted operators,&nbsp;<a href="https://www.chathamstartribune.com/news/article_f6af9863-86c4-48cc-92fd-51d4f78c50ba.html">Chatham Star-Tribune reported</a>.The Danville deal was the result of nearly six months of discussions, site visits and approvals between the ownership group and Mellow Mushroom’s franchise development team. Throughout the process, company leadership visited Danville to evaluate the market, tour existing restaurants operated by the group and assess the proposed location. The owners also traveled to Mellow Mushroom’s headquarters in Atlanta, where they met with executive leadership, toured corporate facilities and gained deeper insight into the brand’s operations and culture.The Danville location will total about 4,500 square feet after the existing building is fully renovated and expanded. The restaurant is expected to seat between 140 and 150 guests and will include a designated to-go area to accommodate takeout and third-party delivery orders. Once open, the restaurant is projected to employ about 60 people across a mix of full-time, part-time and management positions.For Mellow Mushroom, the Danville opening represents continued momentum in a key growth state, joining established locations across Virginia in markets such as Richmond, Charlottesville, Roanoke and Virginia Beach. For the local ownership group, the project builds on their role in Danville’s ongoing revitalization, bringing a nationally recognized brand into the market while maintaining a strong focus on quality, service and community engagement.Read the full article&nbsp;<a href="https://www.chathamstartribune.com/news/article_f6af9863-86c4-48cc-92fd-51d4f78c50ba.html">here</a>.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/mellow-mushroom">https://1851franchise.com/mellow-mushroom</a>.&nbsp;

Chatham Star-Tribune: Local Operators to Bring Mellow Mushroom to Danville in 2026

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<a href="https://www.linkedin.com/in/brad-harper-34a3a135/">Brad Harper</a> has spent his entire life in the restaurant business. Growing up in Athens, Georgia, he remembers&nbsp;<a href="https://www.mellowmushroom.com/franchising/">Mellow Mushroom</a> as one of the first pizza places that sparked his interest in food and hospitality. Years later, when the brand began exploring opportunities in Ocala, Florida, Harper jumped at the chance to bring that same energy and creativity to his community.“I’ve always been a fan of&nbsp;<a href="https://1851franchise.com/mellow-mushroom">Mellow Mushroom</a>,” Harper said. “When I heard they were looking at the Ocala area, I got an interview, and they brought me in as a franchisee. I like franchising — the support, the networking — and Mellow has always stood out.”Before joining Mellow Mushroom, Harper spent more than two decades as a Zaxby’s franchisee, gaining firsthand experience managing multiple restaurant brands. That background helped him appreciate Mellow Mushroom’s distinctive model — one that offers structure without stifling creativity.“Even though it’s a franchise, they give you the latitude to be somewhat of an independent operator,” he said. “That flexibility is appreciated by the operators. You can design each location differently, fit it into your market. They're open to ideas.”<h3>Scaling a Multi-Brand Operation</h3>Harper’s restaurant group now oversees several franchise concepts, each with its own management team and operational focus. His approach to multi-brand growth centers on empowering store-level leaders while maintaining a strong administrative foundation.“Each of our restaurants has its own general manager and team,” Harper explained. “They’re responsible for running their stores, and we provide oversight and support so they can be effective. Our above-store team makes sure each brand’s rules and procedures are followed.”Harper’s strategy also involves diversifying restaurant locations to balance performance year-round. “Some of our stores are downtown, some near residential areas, and some off the interstate,” he said. “That way, if travel traffic is down, our in-town locations pick up, and vice versa. It’s all about giving every restaurant a chance to succeed.”When evaluating a new brand, Harper looks closely at the franchisor's adaptability. “Every location is 100% different and you can evaluate and study all the data but it does not mean that the restaurant that you open is going to be a smashing success," he said. "Sometimes you open one in an offbeat location and it turns out to be a smashing success and there's really no rhyme or reason."&nbsp;<h3>Rooted in Community</h3>Community engagement is just as important as operational excellence at Harper's restaurants. He works to remind customers that franchise ownership is still local ownership.“People sometimes think franchises aren’t local, but we live here,” he said. “Our managers live here. Our kids go to school here. Just because it’s a franchise doesn’t mean it’s corporate from another state. We’re your neighbors, and we’re running these restaurants for our community.”That local connection helps build trust while reinforcing the consistency that draws guests back. “With a franchise, you know what to expect — whether you’re in Knoxville or Ocala,” Harper said.&nbsp;<h3>Expanding Through Strategic Multi-Brand Growth</h3>Harper’s restaurant group is now in growth mode, exploring real estate opportunities to expand several of its concepts — sometimes side by side.“We’re trying to pair some of our brands together,” he said. “Instead of one-acre parcels, we’re looking at larger sites where we can put a Mellow Mushroom next to a Zaxby’s, for example. You get two strong, recognized brands together, and that creates a draw that guests really respond to.”Harper says the restaurant portfolio continues to be in "growth mode" right now. He sees franchising as a balance of independence and structure, allowing him to innovate while relying on systems that work.&nbsp;To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/mellow-mushroom">https://1851franchise.com/mellow-mushroom</a>.&nbsp;

After a 22-year career in the U.S. Navy,&nbsp;<a href="https://www.linkedin.com/in/gray-nelson-79996b7b">Gray Nelson</a> wasn’t sure what life after service would look like — until a spontaneous dinner with his wife changed everything.“In 2002, my wife and I were stationed in Florida,” Nelson said. “While on vacation in a nearby town, we went out to dinner and saw a Mellow Mushroom on the corner. We gave it a shot and before we finished the first slice, we knew we needed to open one of these after I left the Navy.”&nbsp;At the time, retirement was still more than a decade away, but the idea stuck. Nelson began seriously exploring the fast-growing pizza franchise&nbsp;<a href="https://1851franchise.com/mellow-mushroom/info">Mellow Mushroom</a> in 2008, comparing it to other concepts before officially joining the brand in 2013. Two years later, his first location opened in Newport News, Virginia.<h2>Building a Business With Deep Roots</h2>After opening another location in Williamsburg in 2018, Nelson expanded again in late 2024 by acquiring an existing location in Charlottesville. For Nelson, Mellow Mushroom was the perfect fit for his personal story. His three Virginia locations each connect to a chapter of his life.“When I was in the Navy, I was stationed on the U.S.S. Enterprise. My first franchise location is in Newport News, where the ship was docked,” Nelson said. “My father attended college in Williamsburg, where my second store is located. And my latest location is next to the University of Virginia, where my wife and I, as well as several members of my family, graduated from college. There is a strong community tie to this area. Everything is full circle.”&nbsp;Each restaurant offers the&nbsp;<a href="https://1851franchise.com/mellow-mushroom/mellow-mushroom-anti-chain-pizza-2730375">signature Mellow Mushroom mix</a> of handcrafted pizza, eclectic design and laid-back energy, but with a local touch that reflects the communities Nelson knows best. &nbsp;<h2>A Franchise That Feels Like Family</h2>From the start, Nelson says one of the biggest draws of Mellow Mushroom was the&nbsp;<a href="https://1851franchise.com/mellow-mushroom/how-mellow-mushroom-supports-franchise-owners-2730455#featured">people behind it</a>.“When I met with the franchisor team, they were salt-of-the-earth people,” he said. “They are real. They have worked in the stores. Having that ground-level truth and understanding of what is going on and how franchisees make everything happen was a real benefit.”Unlike larger, corporate chains, Mellow Mushroom’s size and structure make it approachable for franchisees.“The corporate team maintains a personal touch and encouraged me to reach out and make connections with the franchisor,” Nelson said. “Over the years, I’ve developed strong business relationships, as well as great friendships. There are advantages to this level of connection.”&nbsp;<h2>Growing the Brand in New Markets</h2>When Nelson opened his first location, Mellow Mushroom was virtually unknown in Virginia. He saw that as both a challenge and an opportunity.There were Mellow Mushrooms in Virginia prior to my store in Newport News - "Because there wasn’t a Mellow Mushroom in the Tidewater area, I wasn’t stepping on another franchisee’s toes when I opened my first location; however, since Mellow Mushroom wasn’t as well-known in the area, it was a bit more challenging.”At first, awareness spread mostly through transplants — college students and military families who had&nbsp;<a href="https://1851franchise.com/mellow-mushroom/mellow-mushroom-market-force-report-2025-2730491#featured">fallen in love with Mellow Mushroom</a> elsewhere.”One of the great things about Mellow Mushroom is the concentration of stores around universities. After students graduate, they go out into the world and look for Mellow Mushroom. I’ve heard many guests say, ‘I’m so glad you opened here because I have waited years since graduation to be able to enjoy a local Mellow Mushroom again.’”That organic word-of-mouth, combined with a loyal fan base, helped Mellow Mushroom take root in Virginia.“We’ve been very fortunate that the franchisees in Virginia are very strong and the growth has been good,” Nelson said. “We only had a handful up until a few years ago. I bought the oldest one in Virginia.”Looking ahead, Nelson is already planning his next chapter with Mellow Mushroom. “I am looking to open another location in the next couple of years, whether it is building from the ground up or potentially buying an existing store,” he said.&nbsp;<h2>A Day in the Life: Purpose, Pizza and People</h2>Today, Nelson splits his time between managing operations, mentoring staff and connecting with guests. Each day looks different, but the heart of the business is always the same. Whether he’s checking in with his managers, reviewing inventory or greeting customers who have been coming in for years, Nelson says the job is about more than pizza.&nbsp;“We just celebrated 10 years in Newport News,” he said. “We had a big party last Friday! We have three employees who have been with me since that very first day. It makes it really great to go to work every day.”For more information on franchising with Mellow Mushroom, visit:&nbsp;<a href="https://1851franchise.com/mellow-mushroom">https://1851franchise.com/mellow-mushroom</a>.

Atlanta-based pizza brand&nbsp;<a href="https://www.mellowmushroom.com/franchising/">Mellow Mushroom</a> has landed a spot on the&nbsp;<a href="https://www.fsrmagazine.com/feature/fsr-nextgen-25-rising-restaurants-to-watch-beyond-2025/">latest edition of FSR Magazine’s “NextGen 25: Rising Restaurants To Watch Beyond 2025” list</a>, earning recognition as one of the top full-service dining concepts poised for meaningful growth.&nbsp;Founded in 1974,&nbsp;<a href="https://1851franchise.com/mellow-mushroom/info">Mellow Mushroom</a> has grown into a distinctive player in the casual-dining space thanks to its stone-baked pizzas, quirky aesthetic and craft beer offerings. In late 2023, the brand rolled out its largest-ever rebrand, updating its logo, mascot, signage and digital-ordering infrastructure — moves aimed at modernizing the guest experience and delivering on its growth ambitions.&nbsp;According to FSR Magazine, brands featured in the NextGen 25 list stand out for “the ability to scale while raising hospitality standards and re-defining what full-service dining can look like” in the years ahead.&nbsp;Mellow Mushroom’s inclusion highlights that the chain is not just resting on its legacy, but actively evolving.The brand’s refresh encompassed a sharper visual identity, streamlined online ordering (including new payment options), digital kitchen for efficiency and new&nbsp; store-prototypes to support smaller-footprint units and reduce buildout costs and complexity.&nbsp;From a strategic standpoint, Mellow Mushroom is adapting to shifting consumer habits — particularly the rise in off-premise dining — and positioning itself for sustainable growth as it pursues new unit expansion and optimized guest experiences.For franchisees and industry watchers alike, the recognition from FSR signals confidence that Mellow Mushroom’s evolution is on track. With over 160 locations currently in operation and a refreshed brand paving the way forward, the chain is clearly eyeing the next chapter.As the casual-dining landscape becomes more competitive and consumers increasingly expect convenience, authenticity and strong branding, Mellow Mushroom’s blend of heritage and reinvention makes it a strong contender for the “beyond 2025” growth window.View the entire FSR NextGen 25 list&nbsp;<a href="https://www.fsrmagazine.com/feature/fsr-nextgen-25-rising-restaurants-to-watch-beyond-2025/">here</a>.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/mellow-mushroom">https://1851franchise.com/mellow-mushroom</a>.

image of mellow mushroom FSR Magazine’s NextGen 25 List of Rising Restaurants To Watch Beyond 2025